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Cell PHONE NUMBER AVAILABLEEMAIL AVAILABLEMelrose Park, ILSKILLSBilingual English/Spanish, customer service, data entry, call center experience in collections, inventory control, stand-up and sit-down forklift operator, warehouse experience shipping/receiving, creating bills of lading, knowledge of OSHA/Hazmat regulations, basic knowledge of current good manufacturing practices (CGMP). strong interpersonal skills, communication skills, and dependable..EDUCATIONTriton College River Grove, ILMedical Billing and Coding, 2024CERTIFICATIONSForklift OperatorWORK EXPERIENCEFresenius Kabi, Melrose Park, IL 2011-2023Warehouse coordinatorOperated forklift, cherry picker, walkie.Handled Shipping and receivingPicking, issuing, and preparing materialsSAP warehouse inventoryStorage of Raw MaterialProper labeling and storage of materials Verifies vendor quantity.Verified number of containers, lot number, and storage conditions listed on vendor labels against information contained on tag.Cycle counts of warehouse materials.Cleaned, maintained, and insured proper housekeeping.Performs all duties by following established SOP (Standard Operating Procedures) and complies with all cGMP requirements.Performed other duties and responsibilities as assigned.Aerotek/Kelly Services/Chase Professionals, Chicago IL, 2008-2011General laborWarehousingCustomer serviceMailing servicesData EntryReceptionistCollectionsAll other duties availableHarvard Collection Services, Chicago IL, 1998-2008Customer ServiceData entryAnswered heavy incoming calls/receptionistContacted debtors outgoing calls of 60+ dailyAccounts receivableNegotiate debt recoveryArranged Payment plansNnegotiated manageable debt payments.Debt resolutionSearching publicly available databasesContinued training for FDCAContinued training for HIPAAProvided trainingSupervised when necessaryand all other duties as required |