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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFILEHighly motivated, solutions-driven, self-starting professional with a strong understanding of the importance of accurate record keeping and quality work. Attention to detail and organizational skills essential in project expectations. Focus on thoroughness and accuracy. STRENGTHSKeen ability to stay up to date on details and tight deadlines.Self-motivated with strong problem-solving skills.Demonstrates top-notch organizational skills with the ability to prioritize and multi-task.Effective communicator, building positive relationships with management, customers, and staff.Ability to work without direct supervision.QUALIFICATIONSEPass EPass Mobile Tech Package AI Dispatch Track QuickBooks Pro Quicken WordPress Microsoft Office Data Entry Confidentiality Proofreading Typing Speed 100+ WPM Numeric Keypad 120 KPMEDUCATIONUltimate Medical Academy, Tampa, FLAssociates of Science, Medical Billing & Coding April 2011, Deans List 3.29 GPA Includes medical terminology, anatomy and physiology, disease processes, surgical procedures, life cycle of an insurance claim, health care settings, health care payers, procedure and diagnosis coding from medical records, reimbursement systems, facility billing, keyboarding, word processing, medical practice management systems, and life skills for success. Greater Altoona Career & Technology Center, Altoona, PA Creating Web Pages 2004Penn State, Altoona Campus, Altoona, PAWomens Leadership Institute Professional Development Seminar 1996 and 1997 PROFESSIONAL EXPERIENCEPark Home StoresCustomer Service Manager 2023 - PresentManage one inside phone technician, one furniture customer service representative, one furniture repair technician and 2 appliance techniciansSuccessfully migrated all technicians to new dispatch system and mobile tech system simultaneouslySchedule and dispatch appliance service callsCreate service invoices with accurate information for billing to online portalsManage input of appliance extended warranties to online portalOrder replacement appliances and repair parts through various manufacturers and parts supplier.Candidate's Name , (Cont.)Park Home StoresAccounts Payable Clerk 2022-2023Cost and input vender invoicesBalance invoice and shipping totals of invoices prior to payingPay vendors via check or online on timeManage and organize vender files, building infrastructure invoices and credit card billsDaily bank reconciliation ensuring the bank information matches our internal accounting and inventory systemTKW Sales, Inc. Designs by DianaSelf-Employed 2013-PresentSelf-started businessWebsite Development static websites and e-commerceSocial Media Profile Setup and MaintenanceNewslettersBookkeeping and Payroll using QuickBooks Pro and Quicken Toto Properties, Inc.Property Manager, Self-Employed 2013-2020Bookkeeping and maintenance of financial and tenant filesWork with tenants with lease preparation and rent collectionMaintenance and Repair CoordinationCoordinated sale of properties working with buyer and company accountant Circulatory Centers of America, Altoona, Johnstown & State College Medical Receptionist 2010 - 2013Schedule appointments with physician, ultrasound technician and nurse at two locationsPrepare and maintain patient chartsGreet patients, collect deductibles/co-paymentsProject coordinator to move two offices from paper to Streamline Electronic Medical Records. Freelance Project ManagerHome Based Business 2008 - 2011Internet Marketing Search Engine Optimization and Social Media MarketingCreate Client Presentations and Business PlansProject Manager for Internet Marketing client which includes client communication, project updates, and final project reportsData collection and entry into Project DatabaseWTAJ-TV (a CBS Affiliate), Altoona, PAAd Sales Coordinator 2007 2008Registered Notary Public -- Reg #1237953 valid to November 21, 2011Designed and created sales packages using Microsoft PowerPointCreated Client Proposals using Microsoft PowerPointProduced and maintained various sales reports for weekly, monthly and quarterly reporting to account executives, department management and senior managementWorked with Production Department on development of promotional commercials Candidate's Name , (Cont.)Facilitated sales contracts and reports for various client support issues, client billing, reporting and other issues as needed.Assisted Account Executives as needed with client issues, proposals, reports, etc.Aided Clients with any customer service items as needed. M&T Bank (Central Technology - PA Division), Altoona, PA Secretary II & Web Developer 1998 - 2007Assisted in development of departmental budget for three cost centersCreated budget reports and monthly variance reports for 3 cost centersParticipated on Year 2000 Compliance Task ForceHelped senior management and team leaders with various projects including meeting planning, data entry, PowerPoint presentations, and other activities as needed or required.Coordinated the activities (i.e., reports, timesheets) of staff in Altoona and remote locations in Buffalo, Baltimore, and Harrisburg to consolidate for management.Intranet web page design - Create web pages for corporate Intranet. Also assist client with issues such as broken links or problems with documents on their site. Ward Trucking Corp., Altoona, PAAdministrative Assistant 1988-1997Assistant to President maintained meeting schedule, files and many tasks without direction.Assisted in follow-up with Senior Staff on various issues.Created and maintained various spreadsheets for budget and sales.Developed Forms used by Sales Department using Microsoft Excel.PowerPoint presentations for various meetings.Coordinated Sales Meetings and Training including travel arrangements for up to 50 people.Co-produced video and training materials on Telephone Techniques for all company employees. REFERENCES AVAILABLE UPON REQUEST |
