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Click here or scroll down to respond to this candidateCandidate's Name
Jonesboro, ArkansasEMAIL AVAILABLEPHONE NUMBER AVAILABLEObjective:Organized, people-focused medical receptionist strong planning skills, discretion, and level- headedness. hard work and dedication while utilizing my knowledge to provide the highest quality customer service to both physicians and patients. Highly qualified Front Desk Medical Receptionist with experience of six years in medical office, customer service, and administrative duties to contribute to the success of a healthcare organization. Enjoying creative problem solving and getting exposure on multiple projects. Highly familiar with medical terminology, HIPAA, and electronic medical records management. Eager to learn while working alongside a passionate team of professionals.Skills:ICD-9 CodingInsurance VerificationEDI Claim SubmissionCustomer ServiceHealth Insurance and BillingWritten CommunicationMedical TerminologyOrganizationData EntryAppointment SchedulingHandling callsWork Experience:Customer Service AgentSutter Health WFH --- August 21, 2023NowAnswering the headsetScheduling, rescheduling, and cancelling patient appointments.Verifying insuranceSending message over to the patient PCPUpdating patient chart if neededTransferring calls to the specialist department, such as NPR, Imaging, OBGYN, Ultrasound, Gastrologic, Urology, etc...Front Desk Medical ReceptionistOrtho South March 22, 2023Answering the phonesChecking in and out the patientsChecking voicemails and emails and responding to them and a timely manner.Rescheduling and cancelling patients appointment.Verifying patients insuranceClosing Daily reports and make deposit.Updating patients recordsScanning patient insurance cards and drivers license to put in their file.Collecting patient co-payments on the day of the appointment.Front Desk Receptionist 03/2022-08/22Byhalia Vision CenterChecking in and out the patientsAnswering the phonesRescheduling and cancelling patients appointments.Checking voicemails and responding to the voicemail and emails and a timely mannerCalled patients to confirm their upcoming appointment.Verifying patients insurance before the day of the appointmentCollecting patient information to put in the demographic.Scanning patient insurance cards and drivers license to put in their files.Calling the referral doctor to set up patient appointments.Close daily reports and make a deposit for that day.Front Desk Medical ReceptionistDesoto Eye Care 02/21-04/21Answering the phonesMaking appointments for patientsRescheduling and cancelling patients appointments.Calling patients to confirm them of their upcoming appointments.Checking patient insuranceBilling patient insuranceChecking in and out the patientsPackerAmazon MEM6 07/21- 06/23Packing customers ordersPutting orders in the right box if neededMaking and tapping boxes for customer orders.Putting orders on the line to be shippedChecking orders on the computer.Assembly LineDHL Supply chain 11/20 03/22Picked orders.Stocked orders and put them on the trucks.PackingFront Desk Medical ReceptionistABC Corporation 12/07- 05/09Confirmed patient information with doctor office and by calling the patients as needed.Efficiently performed insurance verification and pre-certification and pre-authorization functions.Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification, and provider signature.Ensure timely and accurate charge submission through electronic charge capture, including the billing and account receivables (BAR) system and clearing house.Communicating with a clearing house to resolve issues in claim submission.Medical Billing and CodingABC Corporation -03/05 -05/07Responsible for location charts from previous day and /or weekendMaking sure the charts are filled out completely, signed by physician and all components.Making sure all charts are accounted for.Dealing with medical records for diligence charts.Having a high volume of paperwork to processApplying the correct codes to health records and claims.Submitting claims to payers.Extracting billable information from medical records and clinical documentation.Education
Blytheville High School Graduate 1994Concorde Career Collage 2020/2021 |
