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Title Customer Service Social Media
Target Location US-WA-Seattle
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Candidate's Name
Seattle, WA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummary of QualificationsGoal-driven, detail-oriented, and highly motivated college student who thrives in high pressure environments. Focused on developing and streamlining procedures and finding innovative, cost-effective solutions. Driven individual with a background of analytics and an eagerness to gain experience in the work world. Recognized as a hands-on troubleshooter who can efficiently identify and resolve problems. Possesses strong teamwork and multitasking skills and the ability to complete projects within time constraints.Knowledge, Skills, and AbilitiesMicrosoft OfficeMicrosoft Excel - CertifiedTime ManagementHighly OrganizedCommunicationCustomer Relationship ManagementLeadershipWeb designStataRTableauRapidMinerProfessional ExperienceJ2 Selling GroupSeattle, WAIntern Dates Employed: 05/22  present-Customer Service-Product/Market Trends-Assess and Manage client needs-Brand Management and Relationships-Content Creation: Social Media-Excel-MerchandisingNannySeattle, WA Dates Employed: 09/19present-Transport two kids, ages eight and eleven, home from school, to play dates, and extracurriculars-Regulated children's schedules to balance rest, learning and play.-Help children complete homework and special assignments daily to support academic performance.-Monitored playtime to prevent overuse of technology, television, or other detrimental influences.-Perform housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting, and sanitizing play areas.-Maintain routine to foster stability and structure in children's lives while parents were away.-Minimized TV and mobile device time by engaging children with games and reading books.-Prepare snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents' specificationsFitBar SuperFood CafeSeattle, WABarista Dates Employed: 04/21  08/21-Build relationships with customers-Prepared food for customers-Provided knowledge on superfoods offered in the caf-Worked with a point of sales system to take orders-Took inventory of goods-Budget inventoryWest Valley FitnessYakima, WAGym Receptionist Dates Employed: 12/19-09/21-Welcomed guests, provided answers to questions, and anticipated guests' service needs.-Signed individuals up for memberships and introduced pricing and membership options-Cleaned guest rooms (5) and changed linens according to specific company guidelines and ensured that each room met standard setup compliance.-Replenished each guest room with necessary supplies including water glasses, toiletries, and paper products.-Recognized by management for providing exceptional customer service.-Provided excellent service and attention to customers when face-to-face or through phone conversation; did this by answering questions about hours, memberships, and the services/equipment provided in the gym.-Occasionally worked in the kid's room where I supervised kids between the ages of 6 months to 12 yearsEducationSeattle Pacific University, Seattle, WA Graduation: March 2023Business Administration  Concentration: Finance3.8 GPA, Deans List, Direct Admit to the School of Business, Government, and EconomicsReferencesJennifer Peithman Jodi Wilson Abha KhannaTower Building Tower Building Elias Law Group1807 7th Ave 1807 7th Ave Seattle,WASeattle, WA Seattle, WA PHONE NUMBER AVAILABLEPHONE NUMBER AVAILABLEPHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLE/pre>

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