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CERTIFIED NURSING ASSISTANTCustomer Service RepresentativeMedical AssistantCompassionate, motivated, and organized nursingassistant with over 25+ years of hands-on experience. EXPERIENCEGeisinger Medical Center FinancialClearance Specialist OCTOBER 2020 - DECEMBER 2021Handled outbound calls to verify patients eligibility prior to appointments, made outbound calls to confirm appointments, updated necessary information, andhandled payments over the phone. Listen to patients' concerns. Compared insurance plan benefits forpatients. Assisted patients setting up portals to check charts. Monitor patients' satisfaction levels. Worked closely with personnel and troubleshooting.Rogan Family Medicine MedTech/CNA/Medical Assistant FEBRUARY 2019 -OCTOBER 2020Roomed patients, performed vitals, assisted withregular well-child exams and annual gyn paps.Administered vaccines on adults and children.Completed evaluations during triage andadministrative office duties.Gardens of Greenridge Certified NursingAssistant JANUARY 2014 - NOVEMBER 2018Passed medications, accessed residents, checked vitals and treated wounds. Gathered monthly medicationrecords, contacted MD for orders, and set up any type of testing.Allied Services Certified Nursing AssistantMAY 2012 - MARCH 2013Hands on experience in turning, moving, andtransporting patients in wheelchairs and beds. Proven ability to listen to and document patients health concerns and report to registered nurses. Observed and monitored patients status and documented charts.Comprehensive knowledge of collecting specimens and maintained inventory of supplies.EDUCATIONTunkhannock High School Diploma1989Scranton, PA 18508PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLSFIRST AIDAED CPRFIRE SAFETYMS WORD MS EXCELVARIOUS MEDICALPROGRAMSCERTIFICATIONSState of Pennsylvania C.N.A Certification LicenseNovember 1996Medical TechnicianJanuary 2014 |