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7 N Columbus Blvd, Philadelphia, PA Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLESenior-Level DirectorBusiness Process Implementation;Information Technology; Enterprise SystemsProfessional ProfileLeader in building Product based solutions to integrate in complex environmentLeader in implementing of high performing complex multi-tiered applicationsStrategic planner of new business initiativesStrategic Third Party Partnerships for integrated business modal solutionsLeader in building integrated cross-functional teamsStrategic partners for analytics, integrations, and data transformations for business growthStrategic partner in strengthening CybersecurityStrategic partner in establishing and implementing policies and procedures for excellenceAgile MethodologiesApplication AdministrationBig dataBudget Planning, P&LBusiness ContinuityBusiness IntelligenceBusiness RequirementsCall Center OperationsCase/Collections ManagementChange ManagementCloud TechnologiesContract ManagementCyber SecurityData AnalyticsData WarehousingEnterprise Application SystemsEnterprise Team Relationship ManagementIncident AnalysisMicrosoft SQL ServerMobile device implementationsOperations/Production SupportOutreach through Social mediaPayment and billing systemsPartner relationshipsProduct developmentProduct road-mappingProgramming Languages (C++/JAVA/SQL)Project/Program/Portfolio PlanningQuality AssuranceRALLY/JIRA toolsRelease ManagementSAS integrationSAP toolsService Level AgreementsShared ServicesSplunkStrategic Planning LeadershipTaxonomy (smart searches)Team building skillsTeam ManagementTelecommunicationsTesting, AutomationTrainingVendor ManagementWeb application Content ManagementWeb LogicWeb/REST Services (XML/SOAP)Areas of ExpertiseProfessional ExperienceCentene Corporation; Delaware First Health Medicaid, Director Data Analytics and ReportingNewark, DEProvides strategic guidance and overall direction for analytical efforts supporting DE MedicaidEstablishes, plans, and administers the overall policies and goals of the data science and reporting functionsPartner with Corporate Enterprise for shared services and appliationsAon Consulting & Insurance Services, an Aon company, Director of Product DevelopmentPhiladelphia, PA (12/2021 01/2023)Equity Services practice leaderManage strategic business initiatives within the Development TeamDrive and organize the product development, employee growth, and create cutting-edge technological solutions related to stock-based compensation.Partner/Broker with vendors and shared services for client equity modalsCity of Philadelphia, Senior Director EIDA, Enterprise Innovation Development ArchitecturePhiladelphia, PA (12/2020 12/2021)Enterprise Application Management interfacing 28 City DepartmentsArchitecture design and integration for SAS solutions for B2B solutions throughout the citySAS service implementation for payment processing and payment managementPartner with Center of Excellence Third Party Consulting AgenciesCity of Philadelphia, Department of Revenue, Director of Innovation and TechnologyPhiladelphia, PA (1/2017 2020)Support and maintain The City of Philadelphia multicultural, EOE work environmentPartner with vendor solutions for fiscal stability and successAdvance the Department of Revenue business modelMaintain and coach all partnerships between the technical, business, and operationsStrategize the replacement legacy payment processing system & ebilling systemTransformation toward third party platforms integrationsUnite vendor relationships to improve collaboration on City initiativesStandardize/streamline processes and design for enterprise solutionPartnership with the public sector agenciesSocial media outreach toComcast, Xfinity Home Sr Manager Program DeliveryPhiladelphia, PA (1/2015 1/2017)IOT SAS solutionsLead dev-ops the Xfinity Home Security Platform EngineeringManage partnering vendors for security devicesAWS and private Cloud IntegrationCigna, Group Claims Sr Manager Portfolio PlanningPhiladelphia, PA (3/2013 12/2014)Create innovations to improve the quality of delivery for business critical Group Claims Processing platformManage vendor technical consulting teamsSocial media outreachManage Call CenterQuality AssuranceIndependence Blue Cross, Informatics Quality Assurance ManagerPhiladelphia, PA (7/2010-3/2013)Manage all aspects of Teradata Data Warehouse implementations for all Independence Blue proprietary data.Ensure successful quality control of a new Fee Management System (FMS)Off-shore vendor managementotestingWachovia Bank International Payments, Sr QA Lead, Philadelphia, PA(8/2006-7/2010)Ensure successful quality control of a new Fee Management System (FMS)Define and manage full test suiteManage and test legacy data migrationTrack post production successDefine next version requirementsPhiladelphia Stock Exchange (PHLX), Automation Test LeadPhiladelphia, PA (1999-8/2006)Lead automation tester for Philadelphia Options Trading System initiativesVerify data integrity and performance of the PHLX quoting and Floor Brokerage systemsCreate emulatorsProduction NOC supportPartner with other National Exchanges for calibration testingSoftware Safety, Inc. @ AstraZeneca Pharmaceuticals, Quality & Compliance OfficerWilmington, DE. (1997-1999)AstraZeneca FDA regulation complianceImplement ISO best practices/processesEducationMasters Degree (MA) Columbia University NYC NY Biochemistry/EducationBachelors Degree (BA) University of Pennsylvania Philadelphia, PA BiochemistryBachelors Degree (BS) Colorado Technology University CO Computer ScienceCertificationsTeaching Certifications Secondary Level Math and Science NJ/PAASQC Quality Assurance Software Development NationalWICT - Women in Cable Telecommunications |