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Click here or scroll down to respond to this candidateCandidate's Name
honest,trustworthy,hard worker,determinigSt. Louis, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECall Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Patient and empathetic (Customer Representative) with extensive background in conflict resolution and customer care. Desires a ( Customer Representative) role.Authorized to work in the US for any employerWork ExperienceMachine operatorFISV - Fiserv - St. Louis, MONovember 2021 to Present Making sure machine has all supplies and material needed to start job Loading machine with material Put the work order in computer to start the job and the correct inserts open Setup pallet and tubes Load envelope feed Load inserts Unload material to place into tubes Place on pallet until finish job Print out the spoilage for paperwork to document for replacement and damaged material Send out for techs to pickup loadProduction WorkerAquarius ltd - St. Louis, MOMay 2017 to PresentPulling orders tagging and packaging orders for department stores. Production WorkerNike plant - Weldon Springs, MOMay 2016 to September 2016Making Nike soles for shoes pulling cutting molding inspecting weighing and packaging for delivery. Customer Service RepresentativeGC Services - Weldon Springs, MOMay 2015 to March 2016ResponsibilitiesAnswered an average of 40-60 calls per day by addressing customer inquiries, solving problems and providing orders and account information. Making sure the information on orders are accurate and that the customer ordered the correct amount of devices. Provide an elevated customer experience to generate a loyal clientele. Contact the customers to follow up on orders and application placed in a timely manner.AccomplishmentsI accomplished my average hold time to a minimum on the team and my QA scores showed the excellence in my work.Skills UsedExceptional communication skillsCreative problem solverQuick learnerStrong Client RelationsTraining development aptitudeMediation capabilityTrusted key holderRoom InspectorBoeing Leadership Center - Saint Louis County, MOApril 2005 to February 2015ResponsibilitiesChanged bed linens and collected soiled linens for cleaning. Disinfected and mopped bathrooms to keep them sanitary and clean. Operated power equipment tools such as backpack vacuums for up to 2 hours per shift. Dusted picture frames and wall hangings with a cloth. Washed,and disinfected water coolers. Polish glass surfaces and windows. Vacuum rugs and carpeted areas in offices,lobbies,rooms,and corridors. Cleaned walls,windows,and curtains. Used chemicals and other cleaning equipment in a proper,safe and responsible manner. Cleaned and changed bedspreads,blankets and mattress pads. Verified that all storage areas and carts were clean and organized for the next day. Swept and washed all hard surface floors.AccomplishmentsReceived awards for great service and accomplishment for doing the best rooms 2 years in a row. Skills UsedHonestTrustworthyDependableTeamworkEducationHigh school diploma in BasicsMcClurer High School - Saint Louis County, MO1993Skills Computer software skills (2 years) Logistics Assembly Phone Etiquette Customer support Order picking Packaging Typing Shipping & receiving Quality inspection Warehouse Experience Manufacturing Machining Quality Assurance Cleaning Experience LaundryAdditional InformationI've had the pleasure to train in different departments,logistics, food and beverage,front desk,and laundry. I've had the ability to learn new trades and always willing to help out when there low staff. I love team work it gets the job done without over working the staff. I love working with people helping their day go by easier and less stressful. |
