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1217 W Rosemont Avenue, Chicago, IL 60660 PHONE NUMBER AVAILABLE EMAIL AVAILABLEEXPERIENCEBehavioral Health TechnicianSaint Joseph Hospital (2022 - present)Assisting patients with performing activities of daily livingExecuting 15-minute patient safety checksProviding or assisting with providing direct patient care, diagnostic procedures, and therapeutic interventions.Observing and recording patient behavior and activities.Reporting any changes in condition and suggesting modifications to the treatment plan.Establishing a therapeutic relationship with assigned patientsExecuting patient admissionsMental Health SpecialistLoretto The Hospital (2019-2021)Conducted patient admissionsObserved patients on one to oneExecuted 15-minute patient safety checksAssisted in the orientation of new staffsMaintained professional boundariesMeasured vital signs and accompanied patient for diagnostic testing when requiredAchieved productivity targets and completed documentation of patients in a timely mannerMental Health ProfessionalChicago Lakeshore Hospital (2018-2020)Executed 15-minute patient safety checksAnalyzed and coordinated bed availability and room with charge nurseVerbally redirected patients from engaging in risky behaviorsInitiated and maintained effective communication with patients and team membersObserved patients on one to oneAssisted leading groups per the needs of the milieuTracked and documented changes in patient behaviorFront Desk RepresentativeDouble Tree by Hilton (2017-2018)Complied with all Hilton Brand Training RequirementsWelcome and register guest in a professional mannerProcessed payments per established proceduresUnderstand and operate front office and telephone computer systemsRouted all calls to the appropriate departmentClose out guest accounts at time of check outCertifications & AwardCPI Certified in Nonviolent Crisis Intervention, (including aggression de-escalation & least restrictive holds), 12/12/20Behavioral Health Technician CertificationHollywood Career Institute, 2019Certified CPR/BLS American Heart Association, 10/18-10/20EducationMalcolm X City College Emergency Medical Technician 2017IMO State University, Nigeria (three semesters) 2014-2015