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Candidate's Name
Street Address  N Fairfield AveChicago, IL Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVEFun, energetic, self motivator looking to obtain a position within a company that will give me the opportunity to utilize my strong customer service skills while developing my leadership abilities and continuing to strive for advancement within the organization.WORK HISTORYInterCon Security Group2018-PresentPublic Safety OfficerLog and identify persons entering and exitingPatrol site and surroundingsKeep detailed notes of any incidentsDollarTree. 2017 -2019Asst. ManagerOpen and close the store.Balance cash drawers and store vault.Supervise cashiers on daily assignmentsPrepare and verify bank depositsProvide excellent customer and diffuse escalating customer complaints.SECURITAS 2014 -2016Security Officer Chicago, ILSupervise persons entering and exiting the premises while providing excellent customer serviceMonitor building and surroundings to maintain a secure environmentPatrol property to secure public and private propertyPartner with site management to maintain a high level of safety and securityINDIVIDUAL ADVOCACY GROUP 2012 - 2014Clinical Mentor/DSP Romeoville, ILSupervised mentally disabled adults with daily living activitiesProvided first response medical care when requiredDistributed medications according to clients individual scheduleDocumented medical updates into internal database for client reference and referralACE CASH EXPRESS 2009 - 2012Assistant Store Manager Arlington, TXProcessed clients financial transactions, including check cashing and money ordersHandled loan applications and provided payday and title loans in a timely mannerAudited safe daily for bank deposits and loansAssisted customers in making utility and loan payments online and by phoneEDWARD DON AND COMPANY 2007 - 2009N.Riverside ILCustomer Service SupervisorAudited daily calls to maintain customer service standards set by the companyResolved customer complaints in a timely mannerMonitored corporate accounts and assisted in processing large ordersPartnered with other departments to ensure client goods and services were received in a timely, organized mannerEMPIRE TODAY 2005 - 2007Northlake, ILCustomer Service SupervisorLead a team of associates to process customer orders online and by phoneMonitored daily sales goals and coached associates on achieving their goalsAssisted in providing high customer service standards set by the companyMaintained high customer satisfaction by solving customer complaints efficiently