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Title Customer Service Representative
Target Location US-NY-Mahopac
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  DIXON ROADCARMEL, N.Y. Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryAn experienced Administrative Specialist/Salesperson with excellent computer skills (75wpm). Very familiar with Word, Excel, Databases, and PowerPoint. Strong communication skills with individuals of all levels of dealing with people, products and services that require strong leadership and negotiating skills.ORGANIZATION & ADMINISTRATIONPrepared office for daily appts, including opening office, financial arrangements and adequate supplies for staff & clients.Prepared documents & presentations as needed for mail & office distribution.CUSTOMER SERVICEGreet customers and assist with answering questions, handling complaints.Recommend, select, and obtain merchandise based on customer needs and desires.Total sales prices, purchases, receive and process cash and credit payment.Answer questions regarding its merchandise & bundling plans.Handled customers for retention purposes, assisting in resolving any issues at hand.WORK HISTORYEASTERN ACCOUNT SERVICES Danbury,CT Oct 2021-November 2023Pre-collections Comcast/Time WarnerPer telephone (call center) (Worked from home) Collected monies for Spectrum.SHOP RITE Carmel, NY June 2020- Sept 2020Handled Seafood dept- Assisted customers.ADVANCE AUTO Carmel, NY Jan 2020 May 2020Cashier-Handled cash & customer serviceCLANCY LOGISTICS Holmes, NY Jan 2016  2019IT relocation/Business movesResponsible for disconnecting computers & office equipment and reconnecting at new locationsRunning cables for network & phones.COMCAST CABLE Carmel, N.Y. May 2006-July 2011Assistant to General Manager/Customer Service RepresentativeHandled all administrative duties ie; retention, employee equipment orders, retentionCommunicated with customers with retention matterSpreadsheets-excel, letters-Word, some powerpoint.NESTLE WATER Elmsford, NY Jan 2005-May 2006Route DriverDelivered water on routes.Acquired CDL Class BEDUCATIONWINSTON SALEM STATE UNIVERSITY BUSINESS ADMINISTRATION

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