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Click here or scroll down to respond to this candidateCandidate's Name 16539 W. Charlotte Drive Surprise,AZ. Street Address
PHONE NUMBER AVAILABLEObjective A senior management position in operations, with the opportunity to develop long-term management potential.Experience 2021 Present Navajo Nation Gaming Enterprise / Twin Arrows Casino Resort Director of Security OperationsResponsible for the over all security operations for the hotel and casino property,to include back of house and guest related areas of the property. Ensuring thesecurity operation is attentive, friendly, efficient and courteous to ensure greatcostumer service. Oversite of all Surveillance CCTV operations on the casino floor to protect over thirty-seven hundred gaming machines, and general coverage of hotel, convention area, to ensure maximum coverage of a four hundred and thirty acer property. Responsible for continuous training management of over forty-five security officers, ten EMT officers, five dispatch personnel, and four administration personnel. Responsible for training to all staff in Emergency Evacuation Procedures, Active Shooter Training, Human Trafficking (See Something, Say Something). Track and investigate internal and external losses; provide accurate and timely investigative reports to executive management. Semi Annual training of all staff regarding compliance of Title 31, money laundering, counterfeit bills, check fraud tactics. Responsible for training all other security managers at four other Navajo casino locations, along with other managers/directors. 2017 2021 Destination Hotels Two Roads Hospitality Tempe Mission Palms Hotel Director of Safety and Security OperationsResponsible for ensuring the operation of the Security Department in an attentive, friendly, efficient and courteous manner. Providing all guests and employees with a safe and secure environment, protecting resort guests and employees and the physical property of the company. Provide an appropriate level of security in an open access environment that does not impede business flow and customer service. Perform oversight audits of all safety and security-related vulnerabilities. Using observation and procedural safety security audits, recommend corrective action to senior corporate management / ownership. Develop, implement and maintain security education and motivation programs to reinforce associate training, to ensure associate and guest safety and security. Track and investigate internal and external losses; provide accurate and timely investigative reports to senior management. Develop and solidify relationships with various law enforcement agencies, along with local emergency services, and develop networks to gather and assimilate local threat and intelligence information. Train, coach and mentor supervisors and managers at all levels. Assist new managers in understanding security and operational responsibilities.Develop and supervision of emergency medical training of security to include CPR/AED training, first responder First Aid, OSHA guidelines on industry standards, report writing, and resort safety/emergency procedures 2015 2017 Grand Canyon University Phoenix, AZ.Public Safety Officer Training DivisionResponsible for the training of all newly hired Public Safety Officers at Grand Canyon University to ensure all students, employees and faculty are provided a safe and secure environment while on campus. Instruct and train new hire officers on criminal code definitions (Title 13) pertaining to Grand Canyon University policies and procedures. Provide a three-week academy for all new hire officers that also include training on FEMA, FERPA, NIMS, Active Shooter, and Title 9 procedures.2010 - 2015 Pyramid Hotel Group Inc. Litchfield Park, AZWigwam Resort Director of Security & Fire Life SafetyResponsible for ensuring the operation of the Security Department in an attentive, friendly, efficient and courteous manner for a four-hundred-acre property. Providing all guests and employees with a safe and secure environment, protecting resort guests and employees and the physical property of the company. Provide an appropriate level of security in an open access environment that does not impede business flow and customer service. Perform oversight audits of all security-related vulnerabilities. Using observation and security audits, recommend corrective action to senior corporate management / ownership. Develop, implement and maintain security education and motivation programs to reinforce associate training, to ensure associate and guest safety and security. Track and investigate internal and external losses; provide accurate and timely investigative reports to senior management. Develop and solidify relationships with various law enforcement agencies, along with local emergency services, and develop networks to gather and assimilate local threat and intelligence information. Train, coach and mentor supervisors and managers at all levels. Assist new managers in understanding security and operational responsibilities. Develop and supervision of emergency medical training of security to include CPR/AED training, first responder First Aid, OSHA guidelines on industry standards, report writing, and resort safety/emergency procedures program. Responsible for reporting, investigation of all Workers Comp / Risk Management claims. Responsible for maintaining and developing CCTV operations for exterior and interior of property, and evaluate deficiencies of property coverage.2006 2010 Arizona Grand Resort Phoenix, AZ.Destination Hotels and Resorts Inc. Director of Risk Management & Security / SafetyAs the Director of Security, I am responsible for ensuring the operation of the Security Department in an attentive, friendly, efficient and courteous manner, providing all guests with a safe and secure environment throughout their stay. Protecting hotel guests, associates and the physical property of the company. Provide and appropriate level of security in an open-access environment of a seven hundred and forty room, six-hundred-acre property that does not impeded business flow and customer service. Direct the training, coaching and mentoring of supervisors and managers at all levels. Assist new managers in understanding security and operational responsibilities. Assist in development and supervision of emergency medical training of security officers to include CPR/AED training, first responder First Aid, OSHA guidelines on industry standards, report writing, and resort safety/emergency procedures program. Assist in reporting, and investigations of all Workers Comp / Risk Management claims. maintain and developing CCTV operations for exterior and interior of property, and evaluate deficiencies of property coverage. Supervision of all security operations, general patrol of property to include foot patrol, vehicle patrol, and bike patrol. Supervision of approximately sixteen security team members. Workers Comp claims / Risk Management.2003 2006 Destination Hotels and Resorts Inc. Phoenix, AZ.Director of Corporate Risk Management & Security / Safety Southwest Region Assist in training, coaching and mentor supervisors and managers at all levels at approximately sixteen locations in the Southwest Region. Assist new security managers in understanding security and operational responsibilities. Assist in development and supervision of emergency medical training of security officers to include CPR/AED training, first responder First Aid, OSHA guidelines on industry standards, report writing, and resort safety/emergency procedures program. Assist in reporting, and investigations of all Workers Comp / Risk Management claims. Assist in maintaining and developing CCTV operations for exterior and interior of property, and evaluate deficiencies of property coverage. Supervision of all security operations, general patrol of property to include foot patrol, vehicle patrol. Enforcement of resort policies/procedures, local laws, compliance of OSHA guidelines. Supervision of approximately sixteen resort properties and security management team members. Workers Comp claims / Risk Management.1999 2015 Accent Painting & Construction Inc. Scottsdale, AZ Partner / Vice President of Operations Supervision of Commercial Sales forces to facilitate strategic goal deployment process and define operations for process and completion. Lead continuous development of transformation and action plans encompassing all facets of commercial processes to achieve recurring improved results. Supervision of operational excellence to align continuous improvement methodologies, direction and focus on highest business priorities. Work closely with external supply chain to integrate cost, quality and delivery improvement strategy for commercial project satisfaction. Manage all aspects of P&L by controlling costs and achieving budgeted project costs. Monitor labor productivity and accounts receivable, payable. Supervision of all projects to ensure proper safety and OSHA standards are achieved on all projects.1996 2003 Hilton Hotels and Resorts Phoenix, AZ. Western Region Director of Security / Safety ManagementSupervision and authorization of undercover operations, general patrol procedures, including supervision of bike patrol, property patrol, and vehicle patrol officers and managers/directors of over eighty Hotel / Resort properties.Supervision of emergency medical, CPR training, report writing, and Hotels / Resorts safety programs..Enforcement of Hotel / Resort policies and procedures, local laws, and compliance with OSHA guidelines.Supervision of approximately fifty- seven security team members and management staff members.Responsible for overseeing approximately eighty Hotel / Resort properties in the Western Region.19861996 Pointe Resorts Squaw Peak / Tapatio Cliffs Resort Phoenix AZ Security ManagerOverseeing security related operational functions of a six-hundred-and-thirty-acre property that includes 640 guest suites, 18-hole championship golf course, and four restaurants,To exceed resort standard of guest satisfaction.Resolving guest challenges.Implemented numerous procedures that are currently resort standard operating procedures in finance, audit controls, and loss prevention. 1984- 1988 Erikson Construction Co, Phoenix, AZ.Multi Family Construction Framing Crew Team Trim Crew.Team.Education1982 1984 Glendale Community College Glendale, AZ.* AA Degree in Criminal Justice / Police Science.Interests InfraGuard member, International Shotokan Karate Association member, weightlifting, Outdoorsman, carpentry, computers.Certifications OSHA Certified Construction and General Industry (30) Hour OHSA Certified Certified Occupational Health Safety Professional Certified Protection ProfessionalCertified Safety ProfessionalFBI Counter Terrorism CertifiedDepartment of Homeland Security Infrastructure Protection Certified Department of Homeland Security Improvised Explosive Device Counter Terrorism CertifiedCorrespondence Information: 16539 W. Charlotte Drive Surprise, AZ. 85387PHONE NUMBER AVAILABLE |
