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Email: EMAIL AVAILABLE Phone: PHONE NUMBER AVAILABLEOBJECTIVEPursuing a permanent position as a Software Tester where my skill-set and experience can be applied in the field of software evaluation. I seek a permanent position where there is responsibility and opportunity for advancement that exemplifies my problem identification ability within developed software.EDUCATIONBachelors of Information Technology Management degree from University of Maryland University College 2020Software Quality Assurance Testing Certification 2013Masters in Language Arts from India graduated 2005Bachelors of Arts from India graduated 2003 Selenium Testing Tool Training courseSKILLSIn depth understanding of Software Development Life Cycle (SDLC) and different types of methodologies such as waterfall, Agile and Iterative.Developed Test Plan, Test Cases of various Business applications and complete familiarity with all phases of Software Development Life Cycle (SDLC).Involved in the Independent Verifications and Validations (IV&V) process.Experienced in Testing Backend and Web Based Applications for web-based software testing process and procedures.Preparing automated scripts for Selenium toolExploring more about SoapUI tool for the API backend testingExperienced in supporting Test Cycles, Compiling Test Status Reports, Environmental Log, participating Defect Status Meetings, Project Status Meetings and interacting with Project Managers, Operations Teams and Engineers.Experience in Integration Testing, System Testing, Smoke Testing, End to End Testing, Regression Testing, 508 Testing, Positive Testing, Negative Testing, Ad-hoc Testing, Security Testing, Sanity Testing, Boundary Testing, Load Testing, Stress Testing, Volume Testing, Performance Testing and User Acceptance TestingUnderstanding of SQLExecuted different SQL queries to ensure data integrity.Familiar with Section 508 Regulations and used ZOOMTEXT for 508 testing.Experienced in web service testing by using SoapUI and Postman.Strong analytical, problem solving, excellent inter-personal communication skills and flexible to learn new technologies in the IT industry towards companys success.Good communication skills to work closely with clients, stakeholders and customers to explain the services or products of the company and provide detailed information to assess their needs and resolve their problemsTrain clients or users for the new application to satisfy their expectations and to provide the best quality products and services.Provide Power Point presentation to provide new ideas and examples to the team or group to make the process more effective, clear and conceiving other members of group.Good judgement skills to identifies problems, determines accuracy and relevance of information, and also to generate and evaluate alternatives, and to make recommendations.Solid experience in SharePoint, Macros and word, Excel.Ability to work independently, multitask and focus on critical path.Work ExperienceDevTechSystem Test Engineer (Full Secret Clearance) November 2021 to PresentReviewing software requirements for the federal agency and preparing test scenarios as per the requirements.Preparing test documents RTM, Test plan and Test case scenarios as per the testing management process.Executing tests on software usability.Reporting defects and assist in their understanding.Analyzing test results on database impacts, errors or bugs, and usabilityTracking software testing metrics.Preparing reports on all aspects related to the software testing carried out and reporting to the design team.Interacting with clients to understand product requirements.Participating in design reviews and providing input on requirements, product design, and potential problems.Prepare and present test reports.Train, mentor and supervise junior software engineers.Preparing automated scripts for Selenium toolExploring more about SoapUI tool for the API backend testingWorking closely with clients, stakeholders and customers to explain the services or products of the company and provide detailed information to assess their needs and resolve their problemsProviding training to end users for the new application to satisfy their expectations and to provide the best quality products and services.Preparing Power Point presentation to provide new concerns and examples to the development team or end users to make the process more effective, clear and conceiving other members of group.Identifying problems to determines accuracy and relevance of information, and also to generate and evaluate alternatives, and to make recommendations.Participate in program design and coding specifications for implementation by self or other computer programmersProvides input for requirements gathering, file layouts and record narrative, program flow and subroutine composition modulesHelp to manages the integration of IT programs and services.Monitors and measures risk, compliance, and assurance efforts of projects.Ensures the integration of configuration management, information technology architecture, infrastructure design, cybersecurity, privacy and supply chain risk management aspects into IT project plans.Participate in writing, debugging, and maintaining programs and related documentation.Determines output formats, designs user interfaces and works with users to test applications for quality and functionality.Generating automation codes in Selenium web driver using Eclipse toolWriting codes using JavascriptTests and evaluates various software packages to determine the ease of use, interactions, and compatibility, as well as suitability to support component workloads.LeidosIntegration Tester for federal government agency with interim MBI clearance) July 2016 (EST) October 2021Tested Image Processing Application functionality by assigned module that function as designed and or by customer requirement, designed test scenarios by building batches with OCR documents and checks, and captured images using Image Processing Application to test functionality for federal government agency.Recorded software problems and issues in knowledge-based tracking system, provided troubleshooting support for critical customer production issues, and assisted documentation team for product documentation and release notes.Utilized extensive knowledge of standard testing methodologies to evaluate test results and provided recommended solutions for improvement.Organized test processes determined test tools for all manual tests on applications and identified defects.Designed test plans for various processes and product specifications and tested scenarios, which govern the testing and acceptance processes.Designed test scenarios to test Federal Reserve Standard X937 file generation module for various financial institutions.Performed integration testing to test the government agency application on the client environment with UNIX commandPerform SQL query to generate backend reportsHelp operation management team to migrate all test data at the end of the yearParticipate in the data mining and data warehousing of systemTrained new tester and Professional Service staff on product features and integration modules.Support developers throughout software development cycle.Support developers to fix critical client production defects.Visited some client sites to learn the whole software life cycleTrain new employees in the programSupport the system operators to install new code in the production environment for the test teamTested software under .net framework and Microsoft Windows operating system.Helping team lead in assigning work to team according to the project need.Attending all project meeting in the absence of team lead and manager.Closely work with operation management team to install new software application.Closely work with the business analyst to understand the clients requirements and also help business analyst to explain how the system works better for the client.Aided supervisor in hiring and training of new employees on policies and specific procedures for individual clients.Help the team and manager to identify the correct tools, new technology for the new tele communicatingProvide the training to the team members to learn the new technology and toolsAttend meetings to gain more knowledge of new technology and provide all the guidance to the team and users as wellBithgroup TechnologiesSoftware Quality Assurance Tester for the Maryland State Board of Education March 2014 (Est) to July 2016 (Est)Ensured all testing projects sent to client on schedule timeTested application according to the clients requirement and also suggested some enhancement ways to make the application more user friendlyTroubleshot technical issues regarding PCs and the network and maintained backups for the critical systems.Communicated implementation plans and transmission plans with clients.Assisted senior programmer in addressing key issues during implementation with clients.Aided supervisor in hiring and training of new employees on policies and specific procedures for individual clients.Lead the team in the absence of managerAttended new project requirements meeting with clients at their location and also share the knowledge to all team folks to understand the clients requirements |