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Click here or scroll down to respond to this candidateCandidate's Name
Atlanta, GA Street Address
EMAIL AVAILABLE LINKEDIN LINK AVAILABLE(M) PHONE NUMBER AVAILABLEProject Product Management LeaderResults- driven Technical Project Manager with accomplishments in business transformation, process definition and refinement, strategy, business analysis, product development and delivery. Proven leadership capabilities including cost management, process development, . Effective communication skills and team builder.Proficient in MS Project, Word, PowerPoint, Excel, Visio,Core CompetenciesStrategic Collaborative Analytical Communication Product Development Product LifecycleTeam Leadership Customer Facing and Support Innovative SolutionsExperienceH&R Block Dec. 2021 PresentTax AssociateSeasonal Tax preparation servicesAT&T Services, Inc. Dec. 2010 Aug. 2019Senior Technical Project ManagerProject manager for highly complex network/IT infrastructure initiatives.Lead cross functional teams to complete projects and program deliverables within allotted timeline and budgetDefined project/program scope and objectives, documents and/or facilitated creation of business requirements, directed activities of project teams, and identifies resources.Developed detailed work plans, schedules, project estimates, resource plans, and status reports.Collaborated with teams to define and improve processes, manage ongoing issues, perform risk management.Analyzed and interpreted research to evaluate and recommend solutions.Managed relationships with project stakeholders, including Technology and Business partnersAT&T Operations, Inc. Jan. 2007 - Dec. 2010Senior Manager Merger/Integration Product DevelopmentManaged team members from both separate companies collectively to integrate systems and products into one cohesive set.Responsibilities and achievements were the same as Technical Project Manager listed above.BellSouth Long Distance, Atlanta, GA Jan 1997 - Jan 2007Sr. Product Development ManagerOversight for development of new and enhanced products and services portfolio specific to mass markets long distance.Identified, defined, and assessed new LD opportunities for calling plans, services, and features.Determine financial feasibility based on projected revenue and expenses.Determine infrastructure and operational impacts and requirements.Ensure legal/regulatory guideline compliance.Publish product specifications, provide input to RFPs, and support development of customer service training documentation to ensure convergence across all channels and vendors.Manage product development implementation teams from ideation through product launch to ensure product is delivered, provisioned, and billed properly in support of specific timeframes and budgets.Marketing point of contact for product lifecycle management operational issuesCandidate's Name Page 2Relevant Earlier ExperienceVarTec Telecom, Puerto Rico Telecom, Nortel NetworksVarious positions with telecom switching and network planning, engineering, and operations.Education CertificationsB.S. Business Administration University of PhoenixA.S. Associate Applied Science - Idaho State University.Masters Certificate Project Management, George Washington UniversityNortel certification in DMS-250 /DMS-10 translations, software, traffic analyses, and switch maintenanceGlobal knowledge ATM engineer certification.PMP Project ManagementSix Sigma Green BeltPatentsPatent numbers 7643627, 8229095, and 8619961:Methods, Systems and Storage Mediums for Providing A Self-Provisioning Telephony Service |
