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Click here or scroll down to respond to this candidate.Candidate's Name
.CAREER OBJECTIVEHighly skilled and dedicated administrative professional with a strong passion for career advancement in administration. Proven track record of providing exceptional support and contributing to the success of various organizations. Committed to making a positive impact on individuals and communities. Seeking a challenging role in your company to utilize my skills and contribute to the betterment of society.EXPERIENCEAccounts Receivable/ Electronic Visit Verification Specialist November 2021 January 2024 Care Option for Kids Streamlined administrative processes, increasing efficiency by 20% Developed and implemented a comprehensive filing system, reducing document retrieval time by 30% Provided exceptional customer service, addressing inquiries, and resolving issues promptly and effectively. Prepared and maintained accurate records and reports, ensuring compliance with organizational and regulatory requirements. Collaborated with team members to develop and implement new strategies for program improvement. Conducted assessments to identify clients' needs to improve outcomes. Highly trained in de-escalating high-stress situations Demonstrated cultural sensitivity and diversity awareness. Led a team of professionals, fostering a collaborative and high- performing work environment. Developed and implemented initiatives to enhance service delivery. Established and maintained strong relationships with key stakeholders, including government agencies, community organizations, and funding bodies. Processed electronic visit verifications daily in Continu Link Monitored employees for compliance with ACHA and FLSA standards. Provided feedback to address concerns and noncompliance issues. Processed employee payroll and managed EVV queues Ensured reliability and continuity of care with minimal employee CONTACTMIRAMAR FL, 33023PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLS Solid foundation and knowledge ofthe disease process, medical termswith related anatomy & physiologyconcepts. Strong verbal and writtencommunication skills. Highly motivated, quick learner inall aspects of front officeprocedures. Accurate procedure and diagnosticcoding, including knowledge ofmodifiers. Extensive customer serviceexperience. A/R and A/P resolution. OSHA-Universal Precautions. Certified BLS provider in infant andadult CPR and AED. Ability to effectively work with staff. Strong working knowledge ofMicrosoft Office: Excel, PowerPoint,Word, and Outlook. HR support Conflict Management Cash application Leadership.changes. Investigated, documented, and resolved client and caregiver incidents and complaints.Medical Records /Payroll ClerkOctober 2015 - November 2021 South Florida Pediatric Home Care Managed medical chart requests for patients and other entities. Maintained patient confidence by keeping patient records information confidential. Provided records as requested by health providers and administrative staff. Accurately prepared and processed hourly payroll using QuickBooks, Paychecks, and ADP work force now timekeeper. Performed payroll operations with minimal errors and maximum efficiency.Customer Service ClerkNovember 2012 - May 2018 Publix Supermarket Greeted every customer with a smile and inquired about store experience. Processed customer merchandise transactions and used suggestive selling techniques to enhance the shopping experience. Maintained department cleanliness, organization, and knowledge of promotions. Answered questions about merchandise and maintained current knowledge of all promotions. Assisted younger cashiers with inquiries and age-restricted purchases. EDUCATIONAssociate of Arts in PsychologyAugust 2023Broward CollegeDiploma in Office AdministrationDecember 2015Concorde Career CollegeJune 2013Miramar High SchoolAWARDS. President's High Honors |
