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Click here or scroll down to respond to this candidateCandidate's Name
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Cell: PHONE NUMBER AVAILABLE Home: PHONE NUMBER AVAILABLE EMAIL AVAILABLEI am an outgoing individual with multiple years of customer relations/ service, retail sales, marketing, leadership, and conflict management experience. Im also a detailed-oriented team-player with a strong customer-focused background, including problem-solving and critical-thinking with excellent time management expertise. I am flexiblea motivated self-starter, a fast learner with a versatile skill set and a willingness to do what is necessary to get the job done.SKILLS SUMMARYConflict Management & Resolution Sales & MarketingManagerial Communication Retail OperationsOrganization & Coordination Wholesale Business OwnerGood Computer Skills -Microsoft etc. Production & Inventory ManagementPROFESSIONAL EXPERIENCESEEL LLC. - Solutions for Energy Efficient Logistics Louisville, KYOperations Specialist 2022-2023Travel / Work at two different SEEL locations in Louisville, KYPlantside Drive location:Pick-up folders from the Field Coordinator via the auditors and book jobs for WX-KY& WX-Plus, in SDP.Check for landlord consent (LLC) forms & Fridge size and color for tenantsPrint out jobs completed list from the day before, go into SDP and mark complete for billing. File auditors folders of work completed from previous dayUpdate window and door chart, purchases for customers and in stock and ready to scheduleTimberwood Road location:Pick-up and print off emailed WX-KY jobsCheck for items to be repaired or upgraded i.e. (Attic & Window Insulation, Furnace & ACTune-up)Enter work orders into FieldPulseSchedule site-visits for the Field Coordinator to measure new doors and windowsCall customers and schedule a time when a crew can come out and fulfill the workorder itemsMark complete those workorders returned by crew members and billMulti-Color Corporation Louisville, KYCustomer Service Representative 2017-2022Handled customer complaints and account resolution regarding shipping, and receiving of productUpdated shipment dates on orders which failed to ship on the assigned dateEntered PO received in Orbit / Shopping Cart, check pricing against PO and sales supplied price listAttend project meeting regarding new customer projects, discussing potential production issues and date readinessParticipate in LEAN Projects (5 Ss)Utilizing SMART for verification of files / print readiness customer proofsKonica Minolta Business Solutions U.S.A., INC. Louisville, KYSolution Services Associate II (Contractor / Norton Healthcare (On-site) 2010 - 2017Maintained responsibility for the largest client in the KY/IN healthcare market Norton HealthcareManaged inventory for two separate warehouse locations (supplies for various copiers and printers)Ordered and maintained supplies (toners) via company spreadsheet for multi-locations weeklyChecked machines at each location to verify necessary and correct suppliesIssued service calls on malfunctioning machinesAchievement - 100% perfect score with regards to quarterly inventory in warehousesEDUCATIONSullivan University Louisville, KentuckyMaster of Science in Conflict Management - Sigma Beta Delta, Summa Cum Laude, Presidents AwardMaster of Science in Management - Sigma Beta Delta, Summa Cum Laude, Presidents AwardBachelor of Science in Business Administration w/a concentration in Marketing - Cum LaudeEducational Focus:Managerial Ethics AccountingLeadership & Team Development Organizational EffectivenessConflict Management Strategic Human Resource ManagementCompeting in Domestic & International Markets Organizational Systems Analysis & Design |
