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Click here or scroll down to respond to this candidateCandidate's Name
Raleigh, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Excellent organization skills; detail oriented, professional with excellent written and oral skills Strong interpersonal and communication skills Knowledge of medical records processing and procedures of healthcare Medical terminology Ability to maintain records electronically Poses the ability to work well in dynamic team environment and/or independently Work ExperienceFront Desk ReceptionistPerforMax Physical Therapy, LLC - Raleigh, NCMarch 2021 to August 2022 Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and computers. Answer telephones, direct calls, and take messages Transmit correspondence or medical records by e-mail, fax, or mail Communicate with customers, employees, and other individuals to answer questions, disseminate or explain insurance information, make future appointments and address complaints or concerns. records of clients information and placing the doctors ICD codes in the system. Compile, copy, sort, and file records of office activities, money transactions, running monthly/weekly reports. Verify insurance information Processed and submitted clinical submission form Home Health Care Aid/CompanionBayada Home Health Care, Inc. - Raleigh, NCSeptember 2017 to March 2021 Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor. Perform housekeeping duties, such as preparing nutritious meals, cleaning, shopping, washing clothes and dishes, or running errands. Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists. Kept patients living environment clean and safe Maintain OSHA safety compliance and HIPPA regulations Helped patient complete therapy and exercise activities Followed patient care plan and observed patient behaviors and routines Customer Service RepresentativeUnited Telemarketing Inc. - Raleigh, NCMay 2012 to August 2017 Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Consult with clients after sales or contract signings to resolve problems and provide ongoing support. Advise customers on the use of products or services while explaining the no obligation policy. Participate in campaigns to further educated knowledge on the services or product provided. EducationAssociate of Applied Science in Medical Office Administration & Billing and CodingWake Technical College - Raleigh, NCMarch 2019 to May 2023Associate of Applied Science in Medical Office Administrative Wake Technical Community College - Raleigh, NCMarch 2019 to May 2023DiplomaKingstree Senior High - Kingstree, SCMay 1994Skills Excellent organizational skills; detailed oriented, professional with excellent written and oral skills Strong interpersonal and communication skills Knowledge of medical record processing and procedures, healthcare, and medical forms, as well as medical terminology Possess the ability to work well in both a dynamic team environment and independently Proficient in computers and computer software with an emphasis on Microsoft Word, Excel, Outlook Ability to maintain records electronically ICD Coding ICD-10 Cash handling Documentation review Front desk Typing ICD-9 Medical records |
