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CUSTOMER SERVICE HOSPTIALITY LEADERSHIPPROFILEHighly dependable and intelligentprofessional looking to sharpen and utilizethe transferable skills acquired over manyyears of providing customer-basedservices.Throughout the progress of my career, Ihave been able to gain education andexperience that have been utilizedthroughout multiple facets of life andprofessional growth. This growth includesdeveloping vital skills such as discipline,leadership, and teamwork abilities. Theobtained experience and knowledge willserve me well moving forward as part ofany team demonstrating continued growthand prosperous long-term commitment.CONTACTPHONE:PHONE NUMBER AVAILABLEEMAIL:EMAIL AVAILABLELOCATION:Orlando, FL.EDUCATION & CertificationsDiploma  Winter Park HighSchool, Winter Park, FL.Horticulture / Landscaping/Agriculture / Propagation
Valencia College, Orlando,FL.References Can Be Made UponRequest.SKILLS-Customer/Patient Service -Person Oriented -Versatility-Attention To Detail -Active Listening -Time Management-Effective Communication -Organization -Stress Tolerance-Documentation -Scheduling -Flexibility-Administration -Coordination -Leadership-Computer Literacy -Team Oriented -HorticultureWORK EXPERIENCEBrowns Interior Foliage  Assistant ManagerConvery with customers about services and answer any service-related questions.Handle any discrepancies and/or concerns related to services.Assist in scheduling and dispatching services.Log/document completed services and any additional related information as needed.Install and maintain plants indoors in unnatural environments, necessitating special considerations for plant selection, irrigation, fertilization, and pest management.Give special attention to plant cleaning, pruning, watering, and plant rotation.Gadzooks  Sales Associate / Customer ServiceGather customer or product information to determine customer needs.Recommend products or services to customers.Maintain records of sales or other business transactions.Process sales or other transactions.Maintain financial or account records.Respond to customer problems or complaints.Applebees  Server/HostAssist customers with seating arrangements.Present food or beverage information or menus to customers.Provide customers with general information or assistance.Process customer bills or payments utilizing POS Systems. Olive Garden - Server/HostTake customer orders.Communicate with customers to resolve complaints or ensure satisfaction.Enforce rules or regulations.Process customer bills or payments.Communicate dining or order details to kitchen personnel. Wing Stop  CashierReconcile records of sales or other financial transactions.Process sales or other transactions.Answer customer questions about goods or services.Explain technical product or service information to customers.