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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Clearfield DriveDurham, North Carolina Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL PROFILEHighly motivated and determined CNA with 20 years of extensive hands-on experience, within the healthcare industry. I started as a CNA in 2000. I maintain an open line of communication with care providers and office staff to ensure quality care for the residents. Trained in inventory control and customer service. Scheduling appointments for patients. Verify insurance claims. Resolve discrepancies between staff. Prepared letters for insurance companies for clients. Answered telephone calls from clients, also called clients if they had complaints. I have excellent customer service. Skillful with Microsoft Word and with a typing speed of 35 words per minuteEDUCATIONUltimate Medical Academy- Associate in Science Degree- Medical Billing and Coding, 2016 Medical Terminology, Electronic Health Records, Electronic Medical records HIPAA Compliance, Medical Office Procedure, Scheduling Anatomy & Physiology, Third Party Payers, Government Payers, Greenway ICD-9-CM, ICD-10-CM, HCPCS, Insurance ClaimsEastern Shore Community College- Nursing Aide Certificate- 1999 WORK EXPERIENCENuance CommunicationsQuality Documentation SpecialistWork from home 04/2021-02/2022 I listened to a prerecorded office visit between the physician and the patient I followed HIPAA guidelines when listening and sending the information. I sent the patients information to their electronic medical record Maintains database by entering new and updated customer and account information. Entered customers' information into the database. Highland House- Fayetteville North CarolinaCertified Nursing Assistant (CNA)03/2019-07/2021 I care for residents on a daily living basis. I charted on the care that was given to them. I trained new employees that I was assigned.North Carolina State Veterans Home- Fayetteville North Carolina Certified Nursing Assistant (CNA)05/2006-05/2016 Provided quality care to residents on a daily basis according to the guidelines of the organization. Assisted residents with activities of daily living such as personal hygiene, bathing, dressing, feeding, vital signs and transportation to and from various locations. Facilitated new employees orientation and training procedures ensuring all company guidelines and policies were adhered to. Charted on the progress and or decline in health and activities. Collected fluid specimens from residents and tested the cultures and or sent them out to the lab. Performed health care related tasks such as monitoring vital signs and administering medications under the direct supervision of the head nurse. Volunteer WorkImpacting Lives 2020- PresentSkillsCustomer ServiceData EntryMedical TerminologyWpm 35Problem SolvingOrganization Skills |
