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Click here or scroll down to respond to this candidateCandidate's Name
Business AnalystEMAIL AVAILABLE PHONE NUMBER AVAILABLETampa, FLBusiness-savvy and highly analytical professional with extensive experience in implementing Business Systems and Processes. Stellar track record of excellence in accumulating and interpreting user requirements to formulate and deliver bespoke solutions for complex business challenges. Accomplished individual; known for designing, established outstanding reporting and governance frameworks ensuring maximum quality and operational efficiency. Innate leadership skills with an ability to direct project implementations and boost team performance through interactive training sessions. Recognised for developing and driving process innovation through delivery of companywide projects, supporting attainment of ultimate strategic objectives. Exceptional interpersonal talents leveraged to propose unique ideas and collaborate with business stakeholders to fulfil and exceed client expectations.Areas of ExpertiseStrategic Business AnalysisRequirements Elicitation & DocumentationSolution Design & DeliveryTeam Building & LeadershipReporting & GovernanceProcess Analysis & RedesignStakeholder EngagementThemes, Epics, User Stories, GroomingData ModellingScrum MasterScaled Agile FrameworkRisk Assessment & MitigationUser AcceptanceProfessional ExperiencePC Consulting UK, LLC, Tampa, FL 01/2023-PresentConsultant AnalystConsulted with clients on website implementation, streamlining online ordering process utilising previous orders placed by customers. Instigated alternative SEO methodology for current clients. Reviewed Office 365 migration from previous project below in 2020. Modified some procedures to improve efficiency, including improved current procedures. Created Process Flow diagrams for all identified options.University of Birmingham, Birmingham, United Kingdom 06/2021-10/2022Senior Business AnalystCollaborated with project sponsors, stakeholders, third-party groups regarding software development of inhouse student and staff applications. Performed end-to-end analysis and design of business systems to ensure complete understanding of business needs. Analysed current applications, elicited requirements for Business Requirement Document and Process Flow diagrams. Created full documentation.PC Consulting UK, LLC, Tampa, FL 02/2020-10/2020Consultant AnalystAdvised team on Office 365 migration and backup options. Implemented numerous methods to import current store inventory into QuickBooks. Selected operating system to meet new application standards.Streamlined automating process to minimize time adding new inventory.Walt Disney Corporation, Orlando, FL 09/2018 08/2019Consultant Business AnalystGroomed user stories, acceptance criteria, blockers, defects, and prioritized backlog in Version One. Directed retrospective meetings, program increment, and iteration planning sessions. Abstracted requirements for 29 APIs for developing new Ticketing Replacement Application. Administered scripts for internal and external test organizations. Collaborated with project sponsors regarding software development, change management, and risk management. Led E-Commerce activities for B2C marketing. Designed and developed process and Sequence flow diagrams. Deployed business process mapping to identify value streams for potential process re-engineering.Scrum Master executing daily stand-ups for three teams comprising three leads and 24 developers.Deployed and Improved testing methodology by introducing black box testing.Added Process Flow diagrams to Confluence to make available for Senior Managers.Developed method to track User Stories and hot fixes per Software release.Systems Architect, FedEx, Memphis, TN 06/2017 05/2018Consultant Business AnalystUpdated business process models using BPMN (Sparx). Recognised value streams for process re-engineering. Created BPM Team Standards document. Directed JAD, interviews, brainstorming sessions to elicit requirements to create BRD. Trained and empowered teams of business analysts providing guidelines regarding business process modelling. Published HTML reports to display metrics for senior management.Utilized the appropriate practices, generating all models and documentation (TOGAF).Optimized creation process for drafting HTML reports, by 75%.WellCare Health Plans, Tampa, FL 2016 2017Consultant AnalystMonitored all phases of SDLC. Collaborated with project sponsors, stakeholders, third-party groups regarding software development of inpatient healthcare application and risk management. Performed end-to-end analysis and design of business systems to ensure complete understanding of business needs.Promoted and implemented use of Agile methodologies as an Integral member.Acted as Scrum MasterPwC, Tampa, FL 02/2015 03/2016Lead Business AnalystCollaborated with all business stakeholders, vendors, project managers, third-party risk management, and User Experience (UX) Team on specific projects. Managed quality, acceptance of vendor analysis for SoU, SoW, URS, and SRS deliverables. Played a leading role in process re-engineering. Employed Identity Access Management (IdAM) for ongoing maintenance. Introduced KPI to demonstrate the most appropriate way for achieving key business objectives.Analysed the methodologies for eliminating usernames and passwords no longer in use for 12 months by developing one Master BRD and six sub BRDs.HealthEsystems, Tampa, FL 12/2012 03/2014Senior Business AnalystCreated As Is, To Be process flows and v look up and pivot tables for project tracking. Analysed, collected e-commerce requirements for Affordable Health Care as 3rd party application. Prioritized business requirements using MoSCow. Evaluated requirements and reported internal ticket issues to reduce time spent manipulating data. Reviewed business processes, identifying opportunities to improve business efficiency. Implemented business strategies ensuring the desired result in a timely manner.Saved 45 minutes/per day by automating three Excel Reports to senior management.HealthPlan Services, Tampa, FL 05/2011 12/2012Senior Business AnalystEmployed Canonical Methodology, including EDI, contributed to development of 834 templates and editing of 820 templates. Maintained, verified, enhanced business and systems operations. Built, sustaining relationships with key stakeholders. Collaborated on design for third party market place insurance.Additional ExperienceWalmart, Senior Business Analyst, Bentonville, ARConsultant Business Analyst, Technology Strategy Board, Swindon, UKProject Consultant, the International Baccalaureate, Cardiff, Wales, UKConsultant Business Analyst, Lincare Holdings, Inc., Clearwater, FLConsultant Analyst, Citi Bank, Tampa, FLAir Traffic Controller, EnglandEducationBachelor of Arts (Hons) in Information Systems AnalysisUniversity of the West of England, UKSystems Modelling Techniques: Use Case, Activity, Class Model, and Sequence DiagramsBritish Computer Society, UKCertified Scrum Master, Certified Scrum Product OwnerInternational Scrum InstituteTechnical ProficienciesTools:Microsoft SharePoint, Microsoft Office suite, Sparx (BPMN), ALM, UML, Blue Jeans, Zoom, Swagger, WebEx, Visio, Confluence, JIRA, Version One, HPQC, Eagle TicketingMethodologies:PI & Sprint Planning, Daily Stand-Ups, Scrums, Scaled Agile Framework, Waterfall / Agile hybrid, Iterative. |
