Candidate Information Name Available: Register for Free Title Account Manager Customer Relations Target Location US-PA-McKees Rocks Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name , MBAAccomplished in working within a team and independently. Developed skills with ahands on and proactive style. Excellent time management, conflict resolution,decision making, planning and relationship building skills. Proficiency in growinga professional network. Collaborative and strategic account manager and leaderwith an extensive background in customer relations. Event Planner at a NationalExecutive level. A reputation for being creative, optimistic, fun, adaptable andthorough with the ability to communicate clearly and effectively while utilizingstrong business practices.EXPERIENCEVerizon, Pittsburgh PA  Account Manager10/2006 - Present-Drive brand awareness.-Secure high-value accounts through consultative selling.-train and coach new employees and Team Leader of 20+ representatives.-Work offline chats to assist reps with complex account issues.-Assist reps in reducing handling time for ability to increase the amountof calls taken to generate higher amounts of revenue.- Special operations team working spyder report and cross-function work.-Organize and implement blended thoughts and ideas to create monthlydigital newsletters emailed to the entire organization.PNC Bank, Pittsburgh PA - Deposit Services Check Encoder4/2006 - 10/2006-Perform check encoding.-Provide a high rate of accuracy.-Validate others work for accuracy and quality assurance.Land Options, Pittsburgh PA - Policy Quality Controller1/2005 - 4/2006-Oversee and perform in processing of all title papers.-Update quality control standards to meet compliance requirements.National Slovak Society/NSS LIFE, McMurray PA- FraternalCoordinator/ Director of Membership Activities8/1998 -1/2005-Creation and preparation of all reports & minutes for the Board ofDirectors. Develop Databases for all client information.-Prepare and follow through for plans on the national convention, golfoutings & banquets for approximately 500 member attendance.-Work directly with the National President and all Executive Mgmt.- Began career as the receptionist progressed to Executive admin.Assistant to becoming the head of the Frat. Activities Department.609 McCoy RoadMcKees Rocks, PA 15136PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLS-Relationship Management.-Process Improvement-Active Listening-Adaptable/Curious/Optimistic-Leadership-Conflict Resolution-Time Management-Account and TeamManagement-Strategic Planning-Team Training/Coaching-Data Analysis-Google Workspace-Canval-Microsoft Suite-Ecrm- Thin ClientCERTIFICATIONLean Six Sigma Black Belt -Simplilearn, Krishna KumarCertificate Code: 2666152EDUCATIONPoint Park University, 201Wood St. Pittsburgh PA 15222Masters in BusinessAdministration - 12/2010