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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Brookshire StreetFayetteville, NC Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveLooking for a position in an organization that provides excellent customer service/healthcare service.Qualifications*Over 20 years experience as a Certified Nursing Assistant I & II*Over ten years experience in healthcare administrative role*Over sixteen years' experience in customer service role*Customer Service Experience in Hospital, Hotel, Medical office, Department Store, Restaurant* Familiar with Infection control standards, OSHA, HIPPA, Insurance Verification, Communication Verbal and Written, Computer Entry, Multitask, Time management* Medical Experience: Orthopedic, Neuroscience, Medical/Surgery, Obstetrics/Gynecology, Oncology.* Clinical Experience: Emergency Department, Women Unit, Observation, Nephrology, Medical, and Oncology, Discharge Planning, OB/GYN Doctor officeEDUCATION:Fayetteville Technical Community College2201 Hull RoadFayetteville, NC 22303*Certified Nursing Assistant II* (07/2013)Clinical rotation at Cape Fear Valley Health3 South, 3 North Pavilion, 5 South, 8 South, Observation A&B, Emergency Dept.Fayetteville Technical Community College2201 Hull RoadFayetteville, NC 28303*Certified Nursing Assistant* (08/2001)Clinical rotation at Village Green Rehab & Healthcare, VA Nursing HomeTerry Sanford High School2301 Ft Bragg RoadFayetteville NC 28303Graduated 1992WORK EXPERIENCECape Fear Valley Health System (8/15/2015-Present)Fayetteville, NC 28304Payor SpecialistDUTIES: Entering data into patient charts reference to insurance authorizations, approvals, and denials. Communicating with the Utilization Management Team about patient insurance outcome and clinical note needs. Communicating with insurance companies by email, or telephone and providing them with the requested patient information like admit/discharge dates, mother-baby delivery dates, or if the patient is still in house.Discharge Planning AssistantDUTIES: Discharging patients to home, assistant living facilities, and skill nursing facilities; Setting up home health; Ordering durable medical equipment for patients; Medicare message, Arranging LYFT, assisting in Life Link setup, and facility pick up; checking on insurance authorizations; scheduling primary care physician appointments; communicating with patients and family members; Making sure the patient needs are met so they can have a safe discharge to home.Unit SecretaryDUTIES: Answering multi line phones, Filing patient information in chart, copying, faxing, scheduling specialty appointments, admitting to and discharging patients from rooms, answering call bells, ordering patients supplies, DME, and meal trays, verifying patient name and DOB for name change from code medical, picking up supplies from central supply when neededCNA I & IIDUTIES: Obtain and record vital signs, provide patients with a safe environment, assist patients with their daily needs, observe and report changes, record patient information (intake/output), performs bladder scans, make the patients feel comfortable during hospital stay, assist with daily hygiene, assist to bathroom, assist patients with ambulation, set up medical equipment as neededMoses Cone Hospital (2013-2015)Greensboro, NC 27401Nurse TechDUTIES: Provided patient care to patients on the Neurology/Med Surgery unit; sometimes assisted with unit secretary duties by answering phones and call lights, filing medical records, performed CBGs, EKGs, and bladder Scans on patient as requested by the Nurses/Doctors, assisted patients with daily hygiene, assisted the patient with eating, ambulating, and transferring in/out of bed or chair, recorded intakes and outtakes on a daily basis, observed and reported changes to the Nurses, provide a safe environment in order to prevent patient falls and injuriesReferences available upon request |
