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Charisma M. Edwards Cell: PHONE NUMBER AVAILABLEOperations Manager/Project Manager - Years Experience: 5ExperienceFive years of US Air Force military Operations Management and Leadership experience. Provided excellent customer service for 13K military personnel, scheduling and overseeing daily maintenance programs supporting 4.9K facilities spanning 163 acres valued at $6.9B. Utilized, Microsoft project, word, excel and various other software programs. Managed Military and Civilian craftsmen in facility maintenance, improvements, quality of life initiatives, and a variety of other construction/demolition projects all backed by strong commitment, discipline, and a proven history of on-time, on-budget project completions.Work ExperienceUnited States Air Force Nellis AFBOperations Manager 2022-2023Supervised 15 Military and Civilian personnel managing Air Combat Commands Largest Civil Engineering Squadrons infrastructure valued at $6.9B. Logged and ensured on-time completion of 50K plus multi-craft work orders, coordinated with customers obtaining an 100% satisfaction rating, manages day-to-day operations, including tracking manhours, operating costs, and sponsors weekly meetings with senior leadership providing simple solutions to complex problems. Provides training to newly assigned personnel, conducts one-on-one semi-annual and annual performance feedback sessions with employees, sets standards and achievable goals promoting Esprit De Corps and teamwork. Utilizes Microsoft office programs used to track day-to-day operating cost and project tracking.United States Air Force 820th Red Horse SquadronProject Manager 2018-2022Managed and executed annual operation budgets; planned, procured material processes for in-house and sub-contract accomplishments. Oversaw logistics for construction planning, selected sub-contractors, established vendor accounts, and managed budgets. Built and sustained client relations, reviewed solicitations, and maintained project schedules. Reviewed and validated proposals and maintained a positive atmosphere for all employees. Oversaw safety program and quality control. Ensured compliance with environmental laws and prepared various work plans. Managed contracted construction projects worth $60M..EducationCommunity College of the Air Force 55 credit hours towards Maintenance Production Management DegreeSheppard AFB Texas Civil Engineering Operations Management Training CourseSpecialized TrainingJourneyman CertificationAsbestos Lead PaintOSHA 30 HoursForklift TrainingActive Secret ClearanceNotable AccomplishmentsAir Force Accommodation Medal820th RED HORSE Airman of the Quarter820th RED HORE Group Airman of the Quarter820th RED HORSE Airman of the Year557th Expeditionary RED HORSE Squadron Airman of the Month