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Candidate's Name
Windsor, CT Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEINFORMATION TECHNOLOGY ANALYSTSkilled in Business SystemsProven Information Technology Analyst with extensive experience in Business and Insurance with applicationsdevelopment and maintenance, testing and production support roles applying detailed analysis skills toproblem solving and maintaining data integrity. Experienced working with customers from design phasethrough testing, training, and production support.CORE COMPETENCIESTechnical Analysis Testing/Design Mainframes/PCs Applications DevelopmentTECHNICAL EXPERTISEMainframes (30XX, 43XX, HP9000/850, HP3000/992) DB2/UDB COBOL JCL MS AccessPersonal Computers Sterling Integrator MS Office AIX/UNIX SQL Syncsort TSO/ISPF MS ExcelEXPERIENCECIGNA HEALTHCARE, Windsor, CT 06/2013  07/2019Technical Support Lead Analyst (converted to Cigna employee), 01/2014  07/2019Senior Consultant, TEKSystems, Farmington, CT, 06/2013  01/2014Setup and maintained business connectivity and electronic data interchange (EDI) for healthcare and humanresources using IBMs Sterling Integrator with a Microsoft Access/SQL parameter database.Cross-trained contributor in all three team groups  Setup/Intake/Production Support  enabling anoptimal customer experience and multiple team configuration scenarios.ADVANTAGE TECHNICAL RESOURCING, Glastonbury, CT 07/2011  03/2012Senior Consultant at Cigna HealthCare, Windsor, CTSetup and maintained business connectivity and electronic data interchange (EDI) for healthcare and humanresources using IBMs Sterling Integrator with a Microsoft Access/SQL parameter database.Key team resource for the PeopleSoft conversion project  providing Setup coordination as well asaiding the project manager with critical communication and research support  enabling a successfulimplementation of the specified changes and identification of subsystem owners.PRO UNLIMITED, Boca Raton, FL 08/2010  06/2011Senior Consultant at Cigna HealthCare, Windsor, CTMaintained interactive voice response applications from solution design, coding, testing and implementation.Used COBOL, DB2 and CICS enabling continued regulatory compliance.Assisted with maintenance of call tracking application with Connect Direct file transmission and clientserver processing of data extracted from UDB tables on an AIX platform.DST OUTPUT, South Windsor, CT 09/2005  07/2010Software Engineer (converted to DST Output employee), 08/2006  07/2010Senior Consultant, The Systems Group, Glastonbury, CT, 09/2005  08/2006Designed, coded, tested and implemented/maintained federal tax form processing applications for majorstockbroker/financial services firm.Used COBOL, DB2, JCL, HP Exstream, Perl and Unix/AIX enabling successful creation of InternalRevenue Service forms for client mailings.Participated in design, coding, testing and implementation and maintenance of check processingapplication with metacode input using Comparts DocBridge Mill software and Javascript for a majorinsurance/financial services companyCandidate's Name  EMAIL AVAILABLE Page TwoMILITARYU. S. Navy, Groton, CT; Roosevelt Roads, PR - LieutenantServed as division officer in weapons department onboard one nuclear submarine managing multipledivisions.Managed personnel responsible for maintaining a 24/7 watch over regional naval activities asOperations Control Center officer for admirals staff in Puerto Rico.EDUCATION AND TRAININGNew Horizons, Windsor, CTMicrosoft Certified Systems Administrator (MCSA)CompTIA A+ certifiedPreliminary Visual Basic/.NET trainingComputer Processing Institute, East Hartford, CTBusiness Computer Programming CertificateEastern Connecticut State University, Willimantic, CTTeaching Certificate  Secondary MathematicsThe Pennsylvania State University  University Park, PABachelor of Science (BS), Physical/Mathematical Sciences