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PROFESSIONAL SUMMARYIT professional with strong skills in troubleshooting and network security. Eager to apply cybersecurity knowledge in a technical support role which utilizes skills in Linux, Windows Server, Network, Cloud, and Microsoft Security, Python, Regex, Wireshark, Firewalls, Burp Suite, Ethical Hacking and DFIR. Currently preparing for the CompTIA Sec+ exam (expected Autumn 2023). Adaptable, problem-solving, clerical skills, teamwork oriented, communication skills.EDUCATIONNew York University, NYC, NEW YORKNYU Cybersecurity Professional Certificate Completed April 2023Developing defensive security skills via real-work simulated and expert-led instructionsCoursework: Computer Networking, Network Security, Microsoft Security, Linux Security, Cloud Security, Cyber Infrastructure & Technology, Python, Ethical Hacking, DFIRUniversidad de CR  Some College Courses in Liberal Arts 1991  1993(Introduction to Philosophy, World History, English Literature, Political Science & International Relations, Introduction to Anthropology, Ecology and Sustainability, Statistics for Social Science, Social Psychology, Spanish Grammar and Composition, Fine Arts, Mathematics for Social Science).CERTIFICATION & SKILLS PROFILEOperating systems: Windows Client 7 and 10, Windows Server 2012 R2 and 2016, Linux (Debian, Ubuntu, Kali, SIFT)Networking: VLANs, VPNs, 802.1x and 802.1q, DCHP, NTP, Inter-VLAN Routing, Remote Access, Intrusion Prevention and Detention, CDP/LLDP, Port Security, Static Routing, Subnetting, VTP, ACL, TCP/IP, DNS, Switches, Routers, FirewallsProgramming languages: Python and HTML BasicsTools: VirtualBox, pfSense, Wireshark, Snort, IDS/IPS, Suricata, Nagios, Hash Algorithms, Encryption, AAA Concepts, Cortex/SOAR, SIEM, Splunk, Regex, Honeypots, Vulnerability Scanners, Endpoint Protection, Burp Suite, Metasploit, CIA, Malware Analysis, Event Analysis, Threat HuntingIT PROJECT EXPERIENCEProject: Network Configuration New York University October 2022  November 2022Analyzed and troubleshot complex network structure for a simulated security system network environment requiring multiple subnets, OSPF dynamic routing, 802.1Q trunking/inter-VLAND routing, DHCP and DNS configuration.Implemented initial network security on Cisco devices through a set of ACLs, port security, accounts password encryption, implementation of IDS/IPS deployment, pfSense, firewall rules, and Wireshark utilization.Lab: Domain Troubleshooting New York University October 2022  November 2022Define the problem, initiate troubleshooting steps to rectify improper file system, permission filters, Windows firewalls, AppLocker, and BitLocker in Active Directory environment with Windows Server 2012 R2, Windows 7 and 10 clients.Configured security policies (passwords, auditing, lockdown) on windows server and clients operating system using group policy (GPO). Configure pfSense, IDS/IPS deployment, NTP/OSPF spoofing and IP investigation.Project: Python for Security New York University December 2022  January 2023Simulation practice using PyCharm, utilization of Python data types and conditions, working with inputs, basic & advance conditions, dictionary, range loop, nested loop, while commands for efficient code development and application in ARP Spoof DetectorImplementation of file system and error handling, try and except statements, functions use and proper code management demonstrating Python application for network communication, sockets creation and how Python facilitates communication with servers.Lab: ARP Spoof Detector December 2022  January 2023Implementation of Python ARP Spoofing script in a Kali Linux machine to assert its reliability and functionality before deploying it on a real environment event for proper incident response preparation.Simulated detection of a Man-in-the-Middle attack on company network by extracting the ARP table from the machine, importing required program, defining functions to handle ARP table, storing list of separate lines, filtered data, saving IP and MAC addresses after data filtration, identify MAC addresses duplications, and logging of ARP Spoofing activity.PROFESSIONAL EXPERIENCEMitchell1 Software Solutions California Based Business Operates in NYS Independent Software Sales Representative January 2021  PresentDeveloped and Maintain strong relationships with key clients resulting in an increase of 30% retention rate.Conducted product demonstrations utilizing digital technology and provided technical support to automotive repair shops resulting in a 75% increase in sales.Provide training and support to new customers resulting in 75% in customers satisfaction.Conduct market research to identify new business opportunities leading to expansion product expansion and revenue increase.New Glen Auto Parts, NYC, New YorkField Sales Representative November 2019  PresentProvide logistics and sales schemes to expedite services and accurate parts distribution resulting in 30 % of new accounts to the company.Maintain excellent relationship with customers by providing business information while solving and troubleshooting issues.Mario Vasquez, Law FirmClerk & Office Administrator January 2019  November 2019Provided legal orientation for clients to understand legal issues to determine proper course of action, resulting in 100% client satisfaction.Managed a high-volume case load and Streamlined the document filing system resulting in an increase of 60% in case processing.Conducted legal research, compiling, and summarizing findings for attorney use, resulting in a successful outcome of 30% in cases.Implemented a digital case management system, improving record-keeping, accuracy and reducing 50% of paper usage.