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Click here or scroll down to respond to this candidateCandidate's Name
SUMMARY:Certified PEGA PRPC Lead System architect currently working as a Lead System Architect in PEGA.22+ years of experience in Analysis, Design, Coding, Testing and Implementation of application of full software development life cycle.12+ years of Pega IT experience in Analysis, Design and Developed of Web based BPM, with good exposure in financial and banking industry.9+ years of Java/J2EE based experience. Work experience as onsite/offshore Technical, Software Engineer in Java/J2EE projectsExperience in delivering the Next Best Action in both Inbound and Outbound marketing, including digital channels (Web/Mobile)Experience in planning/designing/developing/testing and maintaining the marketing and decisioning functionality of Pega CDH and extensively worked in NBAM frameworkExperience as a Pega Architect in writing, debugging, creating flow, coding, and documenting programs.Experienced in developing Work Flow, Rule based Business Process management applications on Pega Rules Process Commander (PRPC).Successfully designed and delivered PRPC products and internal applications for Pega systems.Well versed in creating Business Rule Engine, Business Process Management documents for Pega Rules Process Commander (PRPC).Knowledge in Design, Development, Migration and Deployment of PRPC (PegaRULES Process Commander) and Java/J2EE based applications.Well versed with entire software development life cycle. Strong experience with RUP, UML, and Design Patterns.Expertise with Performance management and have used PegaRULES Log Analyzer, PAL, DB Trace facility and Performance Profiler tools.Experience in J2EE features like Servlets, Java Server Pages, spring, jQuery, JSon, Flex, SmartGWT 2.0, JSTL, EJB, Java Mail and JMS.Excellent skills in Java, Struts, Hibernate, JDBC, JNDI, XML, XSL, JAXP, XSLT, XPATH, SAX, DOM, SOAP, SQL, PL/SQL, ANT.Expertise in GUI Web designing and validations using AWT, Swing, Applets, HTML, DHTML, CSS, Java Script.Experience in RDBMS Design, SQL, PL/SQL and UNIX Shell and Perl Programming.Strong Experience in writing Sub Queries, Stored Procedures, Triggers, Functions and Packages.Strong experience in complete Project Life Cycle, which includes Requirements analysis, Feasibility Analysis, High Level Design, Low Level Design, Design Reviews, Coding, Testing. Peer Reviews, Implementation and Maintenance.Experience in RDBMS technologies like Oracle SQL, PL/SQL and MS-SQLStrong knowledge in developing Web Services using SOAP, and XMLExperience in writing logging functionality using Log4j and unit testing using JUnitStrong analytical skills logical, presentation skills with strong communications skills at different technical and managerial Levels.EDUCATION:Masters of Computers Applications (MCA), IGNOU University, India 2006Bachelors of Commerce, Mumbai University, India, 1998CERTIFICATION1)PRPC Certified System Architect, CSA Feb 20122)PRPC Certified Senior System Architect, CSSA Aug 20123)PRPC Certified Pega Decisioning Consultant CPDC Nov 20184)PRPC Certified Lead System Architect, CLSA March 20205)PRPC Certified Marketing Consultant, PCMC June 20206)PRPC Certified Robotics System Architect, PCRSA January 2021TECHNICAL SKILLSOperating SystemsUnix, Linux, Windows 95/98/XP/NT, MS-DOS, Sun SolarisLanguagesC, C++, JAVA, J2EE,SQL,PL/SQLDatabasesOracle 8i, Oracle 9i, Oracle 10g, PL SQL/SQL Server, MS AccessCase ToolsUML, Rational RoseToolsEclipse, WSAD, Toad, Quality CenterWeb TechnologiesVB Scripts, Servlets, JSP, Struts, EJB, XML, SAX, DOM, HTML, DHTML, JavaScriptBPMPega Rules Process Commander (PRPC 5.x, 6.2.7.1,7.2,7.3,7.4,8.2,8.6.3) Pega DecisioningApplication ServerWebsphere, Tomcat, web logic, EclipseDomain KnowledgeBanking, Finance, Marine and Credit Card, Customer Service, claims adjudication, Marketing, Sales Automation, Product builder for Underwriting, Underwriting for Personal Insurance, Wireless Systems, Health CarePROFESSIONAL EXPERIENCE:UHG, Phoenix Arizona July 2022 PresentHealthcare Audit in Optum Care network is handled using various sampling, audit, and source of truth (SOT)systemsThe main business objectives of the Integrated Audit Platform is to for one platform that combines all the processes in current Audit Systems, Automate the routing process to auditors and various other teams, Reduce overall audit manual activities and simplification of Audits, Automate and track Audit correspondence, Provide an extensible platform that is built for change and empower citizen developers to customize new Audit and Sampling Methods, Implement a centralized fine-grained authorization for Audit artifacts.Role & ResponsibilitiesLead System ArchitectInvolved in Design and Implementation of Class Structure and Data modelImplemented the UI, Workflow and customization of Pega OOTB Components.Implemented the Provider Module with end-to-end functionality within aggressive timelinesEnhancements of Connect Rest API and Kafka integration used with external Sampling Engine for case creationImplemented DCR framework to avoid hardcoding of class names, flow names, workbasket names at an application level so that the implementation layers can easily extend the application.Enhancements of Dashboard for Performance issues of fetching from Workbaskets based on Skill based frameworkImplemented Points & Scoring Model for Tracking Defect errors at field level.Working with Scrum Model in Agile Environment on Daily Based.Responsible to deliver the Tasks on each Sprint Cycles.OMP AppUpgrade India July 2019 June 2022OMP AppUpgrade application provides a platform of Offer management for Verizon consumers for its Digital and Non-Digital features such as Devices and Rebates. OMP handles all requests from new and existing consumers to provide offers based on Pega Decisioning components that takes care of presenting the best offers available to consumers, also taking care of saving offers and maintaining interaction History of consumers for future decisioning purpose. The application handles the migration of all the existing and new functionality developed in Pega 7.3 to Pega 8.2. Decisioning components are designed based on 8.2 features.Role & ResponsibilitiesLead System ArchitectInvolved in requirement gathering by being part of daily workshops with the analytics team, business analysts and technical architectInvolved in Design and Implementation of Class Structure as per 8.2 including Customer, Leads, Products, OffersGuiding the Offer management portal development team to design functionality as per business requirementsImplemented various Components of CDH including taxonomy, Decisioning components, Interaction history, Data dictionary, Proposition Management Data dictionary. Configuration of services at Node level.Switch, data set joins, iteration, group by, filter, data joins, iteration tree, decision table, map value, aggregation Eligibility criteria on Offers with When and Strategy rules, data sets, data flows, decision data, Proposition filters,Designed and Implemented the External Table structure to store data in externally based on Project Requirement.Responsible for creating Pega Decision Strategies in PEGA DSM 8.2 for complex business rules using proposition importImplemented champion challenger rules to compare the performance of test offersCreated Strategies with Pega Analytics capabilities as per Business rules to get next offers in NBAACreation of Data Flows and Data Set for setting up of data flowing from inbound channelsImplemented Adaptive and Predictive model for evolving business changesImplemented deployment automation to higher environments.Provide the ability for the system to dynamically select a scorecard based on data attributes (such as location, term length, number of years as customer, number of inquiries) and business rules, calculate and store the score so that it can be used in the decision logicImplemented Rest Services, Connect Rest, Http services using Pega OOTB.Responsible to deliver the Tasks on each Sprint Cycles.Training developers on different features of CDH ComponentsSerendebyte, Munich Re -Ostra - India Aug 2018 June 2019Ostra provides a platform that handles all aspects of the insurance sales and administration cycles with a focus on selling more products, with Pega Marketing and Pega CDH, the platform provides the below featureHas REAL-TIME underwriting and IMMEDIATE fulfillmentCROSS-SELLS relevant products to customers based on LIFESTAGESLeverages ARTIFICIAL INTELLIGENCE to help with claim adjudicationBuilt to put CONTROL into the customers handsCombining the platform with Munich Re carrier partners provides a complete turn-key insurance solution for ANY BRANDA plug n play platform that allows the customer to research, buy and manage their insurance and investment productsCreates a single destination to manage all your insurance productsIs fronted by a digital agency that is enabling the insurance eco-system to drive increased salesHelps partners monetize their existing customer base by cross-selling additional products creating new revenues with low effortRole & ResponsibilitiesLead System ArchitectInvolved in Design and Implementation Class Structure including Customer, Leads, Products, OffersImplemented various Components of CDH including taxonomy, Decisioning components, Interaction history, Proposition Management Data dictionary. Configuration of services at Node level.Switch, data set joins, iteration, group by, filter, data joins, iteration tree, decision table, map value, aggregation Eligibility criteria on Offers with When and Strategy rules, data sets, data flows, decision data, Proposition filters,Implemented the UI, Work Flow, Pega Components.Designed and Implemented the External Table structure to store data in externally based on Project Requirement.Implemented the Rest Services, Connect Rest, Connect File, Service File, Http services using Pega OOTB.Implemented the deployment automation to higher environments.Implemented the Multiple Case Types using Pega OOTB.Working with Scrum Model in Agile Environment on Daily Based.Responsible to deliver the Tasks on each Sprint Cycles.Deloitte, Tracker 2.0, Dallas, Texas Oct 2016 July 2018Lead System ArchitectInvolved in Design and Implementation Class Structure.Implemented the UI, Work Flow, Pega Components.Designed and Implemented the External Table structure to store data in externally based on Project Requirement.Implemented the Tax Filing Framework based on client requirements.Implemented the Rest Services, Http services using Pega OOTB.Implemented the JWT Security Model for Services and Connectors.Implemented the SAML Token Authentication for the SSO from Portal.Implemented the deployment automation to higher environments.Implemented the Multiple Case Types using Pega OOTB.Implemented the Custom Security Model based on the client requirements.Designed and Implemented the SOA Integrations with Down Stream Systems like Calendar and Organizer.Implemented to store and retrieved the documents in SharePoint using the customized solution.Implemented the BIX extraction Configuration and Mapped the Properties in Blob for Reporting.Working with Scrum Model in Agile Environment on Daily Based.Responsible to deliver the Tasks on each Sprint Cycles.State of Maine, Maine Jan 2016 Sept 2016MainePaysPega Enterprise ArchitectMainePays application has been designed with the expectation to simplify payments for disbursement, allow for approval and denial of payments, Allow for escalation and routing for exception handling. Provide the user with the ability to initiate and complete the invoice process including Establish Reference Document ID, Query Advantage with Reference ID, Vendor Information Details, Display Vendor Search Results, Vendor Request Information, Query Data Warehouse for Reference Information by Vendor Code, Capture Invoice Details.DMRPega Enterprise ArchitectState of Maine Department of Marine Resources, which supports the licensure and regulation of the entire state of Maine fishing industry. The cloud-based 7.5 Pega multi-node application replaces a paper-based system and handles everything starting from initial application on to payment up to and including final approval and generation of the license. The application integrates with legacy systems and federal and state verifications as well as advantage payments.Worked on defects/Performance monitoring for the PROD environments.Daily/Weekly status calls with the Lead Architects, Product owners and business managers.Capturing of capabilities achieved by team for long-term references across all work streams.Environment: UNIX, PRPC 7.1.6, 7.1.5 Web Sphere, DB2 VisualizerAmerican Express, Plantation, FL Sept 2015 Dec 2015Portal Convergence (World Service Portal)Pega Enterprise ArchitectPortal Convergence application has been designed with the expectation that other American Express applications may use the services it contains. This will not only allow other applications to leverage the services, but will also minimize the impact of service changes to the WSP application.WSP integrates with Desktop PLUS in order to provide a fully functional application for the CCPs while WSP continues on in development. The SOAP service between WSP and Desktop PLUS is invoked in two scenarios with the WSP application: the first being anytime we transfer the UCID scorecard and the second being when we initially call the UCID service.Worked on defects for the PROD environments.Weekly status calls with the Lead Architects and business managers.Implementation of Encryption/Decryption for various critical components both at the property and BLOB level.Capturing of capabilities achieved by team for long term references across all work streams.Environment: UNIX, PRPC 7.1.6 & CPM 6.2, Web Sphere, DB2 VisualizerChartis AIG, Berkeley Heights, NJ Oct 2012 Aug 2015OneClaim Commercial and AutoPega Senior ArchitectChartis Commercial Insurance has embarked on a Claim Transformation Initiative. This initiative intends to establish a Global Claims Platform which can be continuously enhanced to handle new Lines of Business and Geographies in turn resulting in consistent claim handling across all lines of businesses and geographies, improved customer experience and improved operational efficiency.OneClaim offers a consolidated global approach to claims-entry, with an aim to improve performance around the speed and cost at which claims are processed to maximize the customer experience and improve overall service offered to our clients. Although initially for only UK Auto, in a phased approach OneClaim will be rolled out to cover all lines of business and all Chartis operational units around the globe.OneClaim positions Chartis for efficient growth by providing a flexible end-to-end solution on a single global platform.The solution effectively manages the claim lifecycle from intake to adjudication to client reporting for multiple countries, lines-of-business and Chartis products in a consistent mannerThe solution provides Common Architecture, Processes and Data Model which enables timely data capture for measurement and reportingStandardized coexistence implementation enables incremental rollout and seamless integration with in-country and Chartis strategic applicationsThe system is capable of supporting 24 X 7 follow-the-sun model facilitating both In-country Claim Centers and Regional Claim CentersFuture deployment to additional countries will be faster and at a lower costWorked on CRs and defects for new releases.Weekly status calls with the business managers.Worked on Soap Web Services and soap connect rules to talk to external systems.Well versed with the usage of debugging tools including Clipboard, RULE Inspector, Tracer and Log Analyzer.Creating High Level Class structure in Pega Rules Process CommanderDesign and implemented flows, flow actions and user interface (harness and section rules) that are critical to the business.Creation of HTML rules, Properties, Embedded Pages and Correspondences.Created agents which will run in the background to generate daily, weekly and monthly reports and emailsDesigned and Implemented Soap web services.Enhancements done using 7.1.2 for UpgradationReplacing existing Declare Pages with Data pages for managing multiple data sources, using with Report Definition.Use of PegaRULES Log Analyzer (PLA) tool for consolidation and summarizing logs from individual JVM server nodes in the application system. The logs provide key information about operational and system health.Using the DB Trace facility for fine tuning system performance. Checking on work items in the system that takes a long time to process, analysing which helps to determine where the time was being spent showing low-level detail about system-level interactions with the database.UI enhancements includes dynamic-layouts.Use of Report Viewer, Report Editor for Reporting.Environment: UNIX, MS Visio, PRPC 6.2, 7.1.2 & CPM 6.2, Web Sphere.DB2 VisualizerAmerican Express, Weston, FL April 2012 Sept 2012WSP (World Service Portal)Pega ArchitectWSP application has been designed with the expectation that other American Express applications may use the services it contains. This will not only allow other applications to leverage the services, but will also minimize the impact of service changes to the WSP application.WSP integrates with Desktop PLUS in order to provide a fully functional application for the CCPs while WSP continues on in development. The SOAP service between WSP and Desktop PLUS is invoked in two scenarios with the WSP application: the first being anytime we transfer the UCID scorecard and the second being when we initially call the UCID serviceIn order to improve the performance of the WSP application, additional activities have been created that allow the FINS and PMS services to be invoked as background processes while the UCID Authorization executes in the primary Requestor thread. These activities invoke the FINS and PMS services using PRPCs queueBatchActivity method in the Public APIWorked on the defects for the PROD environments.Weekly status calls with the business managers.Worked on Soap Web Services and soap connect rules to talk to external systems.Well versed with the usage of debugging tools including Clipboard, RULE Inspector, Tracer and Log Analyzer.Used the DB Trace facility for fine tuning system performance. Checked work items in the system analysing the memory leaks in the system and showing low-level detail about system-level interactions with the database.Creating High Level Class structure in Pega Rules Process CommanderDesign and implemented flows, flow actions and user interface (harness and section rules) that are critical to the business.Creation of HTML rules, Properties, Embedded Pages and Correspondences.Created agents which will run in the background to generate daily, weekly and monthly reports and emailsDesigned and implemented Soap web services.Environment: UNIX, MS Visio, PRPC 6.2 & CPM 6.2, Web Sphere, DB2 VisualizerJPMorgan Chase, NYC, NY Feb 2011 April 2012PMT (Portfolio Management Trading)Pega Tech LeadPMT Application automates the job request and tracking processes for the staff and customers of the Portfolio Management Trading (PMT). The PMT application allows PMT customers (such as IB bankers) to submit requests and track the status of requests submitted. It also captures time spent by PMT staff on requests and generates many statistical reports.To improve performance and deliver richer functionality, IB Technology is partnering with the business to deliver a new version of PMG with significant functional enhancements and technology reengineering.Creating High Level Class structure in Pega Rules Process CommanderDesign and implemented flows, flow actions and user interface (harness and section rules) that are critical to the business.Creation of HTML rules, Properties, Embedded Pages and Correspondences.Created agents which will run in the background to generate daily, weekly and monthly reports and emailsDesigned and Implemented Soap web services.Involved in requirements gathering by talking to different teams and capturing them in a Functional specs.Prepared Unit test cases and test logs.Developed Rules for Validation and Integration rules pertained to Rule-Connect- and Rule-Service.Worked extensively in Soap Web Services and soap connect rules to talk to external systems.Well versed with the usage of debugging tools including Clipboard, RULE Inspector, Tracer and Log Analyzer.Involved in giving access privileges to other users.Worked on DB mapping, remote db connection, and other DB related operations.Modified the Existing portal layouts, depending on the User roles, Privileges.Migrated data instances and RuleSets from development to UAT & Performance environment when needed.Implemented and deployed Java Conducted user training for clients about basic PRPC terminology and functionality, prepared user manual which aids the users.Weekly status calls with the business managers.Worked on the defects during the SIT and UAT environments.Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.Created Data-Admin-Product to migrate rules across various environments.Environment: Windows XP, JAVA, MS Visio, PEGA PRPC 5.5, Web sphere, SQL, Framework, HTML, XML, and Oracle 10JPMorgan Chase, NYC, NY Aug 08 Jan 2011PRPC System DeveloperCost Tool Processing SystemThe Cost Tool Processing system enables the business user to manage the production, shipping, packaging and mailing of Marketing Offers to engage the existing customers through various business initiatives and marketing campaigns. This system provides the user the ability to manage the supplier assignment for the Production, Service & Postage Components to gain cost efficiencies. This tool also enables the user to capture these costs for tracking and analytics. The Cost Management workflow screen allows the user to capture all the costs related to request offers.Working with the various business teams to gather business requirements, designed prototype of the system and presented to the business users/managers.Created High Level Class structure, Workflows and Rule sets in Pega PRPCCreation of HTML rules, Properties, Embedded Pages and Correspondences.Created agents which will run in the background to generate daily, weekly and monthly reports.Prepared user guide of the product to detail out the functionality of the product.Developed workflows while following company standards and guidelines.Defined activity steps and created methods in PRPC for the implementation of the Business logic.Extensively used Clipboard and Tracer for debugging of processes developed.Strictly adhere to the PRPC guard rails as defined by Pegasystems Inc.Prepared Unit test cases and Unit test logs.Created the necessary rules for connecting to external database.Created list and summary view reports.Environment: Windows XP, JAVA, MS Visio, PEGA PRPC 5.x, Web sphere, SQL, Framework, HTML, XML, and Oracle 10JPMorgan Chase, Mumbai, India Jan 07 July 2008JDS (Joint Distribution System)Project LeadJoint Distribution System deals with Research Distribution for Equities, Credit and Rates and Future & Options to the regions of Latin America and EMMEA. JDS does the generation of contact list that are subscribed to research and which needs to be sent across the vendors for distribution of research to the contacts.JDS manages subscription/entitlements of contacts and does the subscription of research and entitlements for the contacts. JDS offers services to other applications (GPS) for List information and also intakes information from other application (MAC, Core) for Contact and List information. JDS also manages entitlement request access process for third party (Bloomberg, Reuters) research.Involved in Detail design, development, Unit/SIT testing, UAT support.Involved in data model designing discussions.Maintenance of the System by providing appropriate solution to the Change Requests by Client.Environment: Java, J2EE, Struts 1.1, JSTL, JSP, Ajax, Servlets, JDBC, JavaScript, Perl Scripting, Sybase, Tomcat 5.1, Apache Web ServerJPMorgan Chase, Mumbai, India Nov 05 Dec 2006CRG (Centralized Research Group)Senior DeveloperCRG Requests Application automates the job request and tracking processes for the staff and customers of the Centralized Research Group (CRG). The CRG Requests application allows CRG customers (such as IB bankers) to submit requests and track the status of requests submitted online through a web browser. It also captures time spent by CRG staff on requests and generates many statistical reports. To improve performance and deliver richer functionality, IB Technology is partnering with the business to deliver a new version of CRG Request with significant functional enhancements and technology reengineering.Involved in Detail design, development, Unit/SIT testing, UAT support.Involved in data model designing.Migrating the application from Websphere 4.0 to Websphere 6 and resolving defects.Maintenance of the System by providing appropriate solution to the Change Requests by Client.Environment: Java, J2EE, Struts, JSTL, JSP, Ajax, Servlets, JDBC, JavaScript, Oracle 9i, Tomcat 4.1 / 5, Apache Web Server, Websphere 4 and 6 Server.3i-Infotech, Mumbai, India Feb 04 Nov 2005Sr. DeveloperProject 1: NEWM2I, STIR (Straight through Inward Remittance),FCC (Foreign Currency Cheque Collection) for IBG Group of ICICI Bank.ICICI Bank is the leading and most respected private bank in India. The Bank needed a robust solution to facilitate transfer to funds from outside India to India. This would support its strategic goals, make an international presence and tap the growing fund transfer market. NEWM2I is the front-end Application for the Customer, enabling them to remit money to the Beneficiaries in India through various Products like E-Transfer, Cheque Transfer, etc and to Track their Remittances, etc. STIR is used for processing the Remittances by Customer, Correspondent Banks, Foreign Currency Cheque Collection and Clearance. It takes care of swift file generation, matching, realization and generation of input files for Finacle. Also ensures web-based data entry from branch and generation of Covering Letters for Dispatch to CBPPC and Correspondent bank respectively.Interacting and coordinating with the client and the Data Center Team for resolving bugs, implementing new modifications and changes and simulating live environment and setting up the same for development.Migrating the application from Pramati 3.0 to 3.5 and resolving all the issues pertaining to it. Analyzing Functional aspects like Security, etc and deriving appropriate solution and implementing the same.Data Migration activities from old database to new database.Documenting and preparing Detailed Design Flow, Functional Document, Sequence diagrams, etc.Maintenance of the System by providing appropriate solution to the Change Requests by Client.Development of Modules like Remittance Card and Visa Card Remittance.Environment: Java, J2EE, Hibernate, Struts, JSTL, JSP, Servlets, JDBC, Ant, JavaScript, Oracle 9i, Tomcat 4.1 / 5, Apache Web Server, Pramati 3.5 Server.Project 2: NRISR/ NRIDD for IBG Group of ICICI BankSenior DeveloperUsed for remitting money by Correspondent Banks, Foreign Currency Cheque Collection and Clearance.This web application has been bifurcated to two different applications. One with which the Customer interfaces and the other which is used by Operations team at ICICI Bank. The Customer Interface deals with request submission, request tracking, Charge calculations. The remittance request can be for Wire transfer, Check Lock Box or e-Transfers using disbursal mode like Account Transfers or Demand Draft. The beneficiaries can be ICICI Bank Registered Beneficiaries or Customer defined beneficiaries. The operation interface deals with actual entry when the amount has been received to amount being credited to beneficiaries account or Demand Draft couriered depending on disbursal mode. It also ensures web-based data entry from branch and generation of Covering Letters for Dispatch to CBPPC and Correspondent bank respectivelyInteracting and coordinating with the client and the Data Center Team for resolving bugs, implementing new modifications and changes and simulating live environment and setting up the same for development.Migrating the application from Pramati 3.0 to 3.5 and resolving all the issues pertaining to it. Analyzing Functional aspects like Security, etc and deriving appropriate solution and implementing the same.Data Migration activities from old database to new database.Documenting and preparing Detailed Design Flow, Functional Document, Sequence diagrams, etc.Maintenance of the System by providing appropriate solution to the Change Requests by Client.Development of Modules like Remittance Card and Visa Card Remittance.Creation of various masters such as branch, exchange house, Other Debits, Other Credits, Parameters, Email servicesCurrency rates for the purpose of entries of NRI DD information.Environment: Java, J2EE, Hibernate, Struts, JSTL, |
