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Click here or scroll down to respond to this candidateKEVIN J MUISE JREMAIL AVAILABLE PHONE NUMBER AVAILABLE Mendon, MA Street Address
SummarySeeking a full-time role which will allow me to utilize my organizational skills, customer service experience and my warehouse operations skills to positively impact our operations and customers. My passion and desire to exceed customer expectations will enable me to provide world class customer service while driving continuous improvements.Dependable employee with excellent interpersonal and communication skills. Strong multitasking skills with excellent customer facing skills. Self-motivated with experience in initiating positive outcomes for company and clients. Committed and dedicated to safety precautions and promoting a work environment.SkillsReporting and documentationManual dock chain pullingMaterials handling and transportMicrosoft Excel, Word, OutlookFacilities maintenanceWarehouse operationsMaterials transportAdaptive team playerDependable and reliableMentoring and trainingMerchandise stockingInventory trackingExperienceWarehouse Yard Marshall Amazon DAS9 - Plymouth, MA 06/2021 - CurrentLoaded and unloaded trailers with care and efficiency.Reviewed work orders to determine work assignments and material and equipment needs.Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.Packaged finished products for shipping by shrink-wrapping, boxing and labeling.Maintained inventory records with timely updates.Assembled customer orders from stock and staged completed orders on pallets or shelves.Used daily production sheets or work tickets to accurately record quantity of units handled and moved.Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.Sorted and staged parts in racks or other designated areas.Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.Scanned products to provide accurate tracking using warehouse management system.Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.Juggled shift duties, prioritizing immediate tasks to streamline operations.Warehouse Yard Marshall Amazon DCB 08/2020 - 06/2021Established and maintained good relations with customers, vendors and transport companies.Monitored work areas for cleanliness and functionality and removed obstacles for safety.Used pallet jacks to move items to and from warehouse locations.Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.Received deliveries, scanned packages and updated orders in internal database.Recognized defective material and reported issues to management.Counted and stocked different types of merchandise to comply with inventory control tag requirements.Staged and sorted multiple types of products for loading.Generated warehouse shipping documents, packing lists and invoices.Examined packages and goods for damage and notified vendors of replacement needs.Satisfied reporting requirements with timely and accurate logging of daily activities.Managed warehouse system updates to increase productivity and reduce errors.Merchandise Fulfillment Yard Marshall transportation 12/2019 - 08/2020Scanning and managing inventory for accurate loading of merchandise for truck delivery.Sheet Metal Worker Northeast Mechanical Solutions 02/2019 - 09/2019Utilized tools and machinery to create ductwork for both commercial and residential areasFood Service Leader Cumberland Farms 03/2017 - 01/2019Directs and assists all customers with their Chill Zone, beverage and sandwich purchasesInventory and supply control for entire food and beverage serviceCash Register operation and shift record keepingOversee cleaning and quality control of equipment and store appearanceSupervise employees to ensure operational excellence of store during scheduled shiftsEngage with customers during their shopping experience to provide the ultimate customer experienceWarehouse Worker Quarries II INC Expressions Footwear 11/2016 - 03/2017Ensure prompt and accurate handling of merchandise through process efficiencyMonitor the accuracy of orders and inventoryGuarantee all safety rules and procedures are followedConfirm assigned equipment and work areas are neat, clean and well organizedMaintain warehouse appearance through trash removal and clearing isles of debrisCustomer Service Representative EMC Corporation - Hopkinton, MA 06/2016 - 08/2016Review and evaluate employee phone usage to ensure company policy complianceDeveloped and delivered weekly reports to area managers for corrective action where relevantDocumented process to track requests, problems and solutions.Product Engineering Inventory Intern EMC Corporation - Hopkinton, MA 06/2014 - 08/2014Material and develop excel reports to finance leads for inventory and financial accuracyImplemented a process with leadership to rotate equipment according to lease agreementWorked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.Education and TrainingMount Saint Charles Woonsocket, RI 06/2014High School DiplomaGoogle IT Support 5 Course Certified with CourseraOperating Systems and You: Becoming a power UserSystem Administrator and IT Infrastructure ServicesIT Security: Defense against the digital dark artsTechnical Support FundamentalsThe Bits and Bytes of Computer NetworkingIBM CertifiedIBM Customer Engagement Specialist Professional Certification |
