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Click here or scroll down to respond to this candidate Candidate's Name
Stockbridge, GA Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE
DIRECTOR OF DISTRIBUTION & LOGISTICS
Logistics and Distribution professional with 25+ years of experience in roles of increasing scope and responsibility
that span strategic/operational leadership, high volume distribution, process optimization, and warehousing
operations. Expertise in transforming enterprise organizations, driving a culture of change, accountability and
continuous improvement and delivering year-over-year increases in operating results and team performance.
SIGNATURE STRENGTHS
Comprehensive experience that spans directing operations, staff management, multimillion-dollar Annual
Operating Plan responsibility, safety and compliance, and continuous improvement through controlling costs in
high-volume/highly automated environments in manufacturing and distribution both in start-up and
established operations to include 3PL s.
My strengths include budgeting, strategic planning, and execution of business goals and objectives with results
that include double-digit reductions in overtime expenses and payroll, oversight of 2,000+ in a D2C operating
environment across up to 1M SF, driving increased sales through the utilization of operational improvement
tools.
A champion of safety and compliance with all federal and state laws, staff hiring/training, health and well-
being, and a commitment to continuous improvement through accountability, motivation, Lean Manufacturing
fundamentals, intellingent business policies and by example.
Extensive operations management experience in multiple locations and directing operations performance to
achieve peak performance through strong organizational development, strategic planning and strengthen
employee accountability and facilities maintenance in support of the objectives of the executive team.
PROFESSIONAL EXPERIENCE
Pet Supplies Plus Orangeberg, SC 2022-2023
GENERAL MANAGER
Responsible for managing over 150 team members and management in overseeing the construction of a brand new
distribution facility with over 635K SF while simultaneously initiating Receiving and Outbound operations as scheduled.
Spent the first 4-5 months traveling back and forth to Seymour, IN, facility to learn all areas of the operation
with our sister site.
Interviewed, hired and helped train all of my management team members, to include HR Manager, Maint.
Manager, Operations Managers and supervisors.
Installed WMS One system and initiated the Zone Picking Process to improve efficiency and quality (accuracy).
General Nutrition Centers (GNC) Anderson, SC 2018 - 2022
DIRECTOR OF DISTRIBUTION OPERATIONS
Managed and provided significant guidance on order fulfillment functions and a staff of 130+ in the fulfillment of
Ecommerce, Retail and Wholesale and International orders.
Elevated the branch quality and performance from third to first place in less than two months by implementing
strict in-process associate audits and reducing the need for external QA.
Improved the on-time shipping SLA from 95.3% to 99.2% on all same-day shipments.
Improved over PPH (Pieces/Hour) by 12.3% and reduced inventory shrink by 15.7% within 9 months.
Responsible for inventory in excess of $75M.
Candidate's Name PHONE NUMBER AVAILABLE | EMAIL AVAILABLE | Page 2
Sally Beauty Systems Group (a division of Sally Beauty Holdings) Spartanburg, SC 2014 - 2018
DIRECTOR OF DISTRIBUTION OPERATIONS
Held responsibility for the management and oversight of the second largest volume and revenue generating facility out
of 12 BSG facilities servicing 330 retail stores across the US and Canada. Accountable for monthly revenues of $28M+
and the leadership of a staff of 270+ Associates and nine direct salaried staff with labor spend of $9M+.
Improved the critical KPI s to include Lines/Hour (LPH) by 32% with a significant reduction in errors to
consumers and effectively managing over $35M in inventory (over 14K SKU s).
Led and completed a major technical upgrade of Reddwerks system with minimal customer/performance
impact.
Slashed sales overtime percentage from an average high of 26% to >5% in 12 months to improve operational
performance.
Reduced recordable incidents 70%, workers compensation claims by 74%, and claims dollars incurred by
$370K during tenure.
Macy s Logistics & Operations Portland, TN 2013 - 2014
DIRECTOR OF OUTBOUND OPERATIONS (D2C Business)
As a direct report to the Vice President of Operations led picking, packing, and shipping operations and a team of 2,000
Associates in a 24x7/365-day operation.
Guided a team of 12 direct management reports in meeting/exceeding KPI s for productivity, quality, safety,
on-time delivery, and process improvement targets in a highly dynamic environment.
Oversaw the shipment of $1B in products in less than a year with daily volumes ranging between 50,000 to
300,000 per day during peak season.
Jostens, Inc. Laurens, SC 2007 - 2013
DIRECTOR OF OPERATIONS (Manufacturing, Distribution, Warehousing)
Directed and played a key role in all aspects of safety, quality, on-time delivery, cost control, production scheduling,
inventory control, and financial oversight for three manufacturing and distristribution facilities (including Mexico) with
370+ professional and management-level staff as well as frequent interaction with company executive teams.
Immediately established a safety controls, including activity-based metrics and objectives, that reduced
recordable Incidents by 77% and lost time incidents by 98% in the first year.
Slashed operating costs by $2.6M through the implementation of Lean systems and processes across the
organization with minimal capital spend and achieving record performances for quality (at 98.86%) and on-
time delivery (at 99.87%).
Established system and material receipt/offload process enhancements that improved warehouse receipt and
put-away efficiency by 47% over a five-year period.
Early Career History
Order Fulfillment Manager Avon Products, Inc., Newark DE
Plant Operations Manager, Stone Production Owens Corning, Chester, SC
Ops Manager (Electronics Mfg Start-up) Bose Corporation, Columbia, SC
Captain Honorably Discharged United States Army
EDUCATION
Master of Science, Management Southern Wesleyan University, Central, SC
Bachelor of Arts, Economics Wofford College, Spartanburg, SC
Lean Six Sigma Black Belt Certification Clemson University Extension, Greenville, SC
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