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 MCandidate's Name
 CUSTOMER SERVICE REPRESENTATIVE
PHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address
E D U C A T I O NGraduateHigh School Diploma_____________________________S K I L L SPROFESSIONALTime ManagementStrong Problem-solving skillsAttention to detailClient InteractionConflict ResolutionTeam PlayerTECHNICALMicrosoft OfficeData EntryMicrosoft Office SuiteA W A R D S/INTERESTS
AWARDHIPPA Certification2023AWARDCertificate of Excellence
2019SPROFESSIONAL PROFILE
Customer Service Representative with over 18 years of experience in answering inquiries, giving instructions, promoting products and services and solving complaints. Knowledgeable in working with the most popular customer service software, computers and telephone systems. With very good communication skills,  ability to manage conflicts and to solve problems.W O R K   E X P E R I E N C ECall Center Customer Service Representative      Infinite Computer Solutions Inc / June 2023-Aug 2023.      Inbound and Outbound Welcome Script.      Explain the benefits and the value-added services.
      Complete Member Health Assessment. Processed ID card request.Remote Customer Service RepresentativeSpark Hound LLC / Oct 2021   Feb 2022      Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.      Committed to delivering excellent customer service while working in a fast-paced environment      Perform research and determine optimal resolution,  showing endless amounts of patience, empathy and professionalism.Senior Customer Service RepresentativeTSYS/Dec 2000-Oct 2019      Ability to multitask, prioritize, and use time effectively.      Resolving customer inquiries and problems on first contact.      Ability to identify and resolve problems.