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Title Customer Service Manager
Target Location US-MI-Detroit
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address  Linwood StreetDetroit, MI Street Address
SummaryA position that fully incorporates my extensive experience in management and service, integrating as a qualified asset for growth and best practices. Work experienceGrant WriterNeway Works, Inc.Mt. Clemens, MIDecember 2022 to April 2023Wrote successful grant applications for a start-up non-profit that addresses the needs of underserved, underprivileged youth in the areas of STEM adjunct education and entrepreneurial skills.In Home CaregiverPrivate party/home ownerSterling Heights, MIMarch 2018 to April 2022Provided 24 hour care to my mother; cooking, cleaning, driving, errands, and relevant paperwork.In Home CaregiverPrivate party/home ownerPalm Desert, CAJanuary 2010 to July 2017Provided in-home care to my father.Grant Writer and AdministratorGreen Dot Public SchoolsLos Angeles, CAJanuary 2013 to November 2016Wrote grant applications, creating a portfolio of $30M for a Charter School Management organization with schools in CA, TN, and WA. Grantors included the Bill and Melinda Gates Foundation, the United States Department of Education, the State of California Department of Education, the Los Angeles Unified School District, and the Weingartz Foundation. Administered and reported grant activity and compliance at required intervals.Executive DirectorInternational Myeloma FoundationNorth Hollywood, CANovember 2004 to November 2011Principal Investigator for a CDC grant to increase awareness in African American men of multiple myeloma. Oversaw the development and printing of myeloma publications in English and 17 other languages. Organized instructional patient and family seminars in Canada and throughout Europe. Wrote 10M+ in grant applications to pharmaceutical entities that provide treatment for this terminal cancer. Director y Gerente General (General Manager and Director) / Grant and Contracts Manager / Administrator / Facilities Engineer Various positions at varied locations in the United States and Mexico January 1989 to April 2003Numerous management positions at Williams-Sonoma, Chrysler Corporation, Supply Tech de Mxico, the US Navy, Salick HealthCare, AT&T, and other organizations. EducationM.B.A. in International Marketing and ManagementThunderbird School of Global ManagementGlendale, AZSeptember 1987 to December 1988B.A. in International StudiesUniversity of MichiganAnn Arbor, MISeptember 1983 to May 1987SkillsAccounting and Business AdministrationCompany and Staff ManagementExemplary Customer ServiceNative Fluency in French and SpanishReferences available upon request

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