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| | Click here or scroll down to respond to this candidateSummaryReliable candidate ready to take on challenges using problem solving and task prioritization skills to help team succeed. Excellent verbal and written communicator. Good at troubleshooting problems and building successful solutions. ExperienceAcross the Universe, Inc New Port Richey, FLDriver 11/2020 - 11/2022Drove mentally disabled adults from their home to a learning center and then back home again. Operated mechanical moving equipment safely. Maintained vehicle to prevent breakdowns and malfunctions. Resolved customer issues to prevent dissatisfaction.Bank of America Tampa, FLResearch Specialist 10/2009 - 01/2020Investigated daily incoming research and adjustment inquiries. Handled all cases in compliance with bank and industry regulations. Managed Risk and Estate Service Operations by performing account protection maintenance. Citigroup Hagerstown, MDBilling Dispute Representative 11/1991 - 10/2009 Resolved billing problems using successful communication with involved parties. Communicated with customers to provide account information. Researched discrepancies and applied analytical approach to tracing and resolving billing challenges. SkillsCustomer service, Communication skills, Time management, Self motivated, Conflict Resolution, Documentation review EducationHerndon High School Herndon, VAGeneral Studies 05/1972Stephen BurgessPHONE NUMBER AVAILABLE EMAIL AVAILABLE Port Richey, FL 34668 |