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Mortgage ProcessorDresher, Pennsylvania, United StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLEWORK EXPERIENCE2023-CurrentContract AdministratorIntrenUnited States*Conducted meticulous price and invoice analyses for contracted construction services, utilizing advanced data analytics techniques in Microsoft excel.*Identified and documented pricing and service discrepancies, providing actionable insights to cross-functional teams for prompt resolution.*Proactively recommended process enhancements to optimize contract administration efficiency and accuracy, while staying informed of industry trends for competitive advantage. 2021-2022Mortgage ProcessorProsperity Home MortgageUnited States*Provided comprehensive support to loan officer and underwriter teams, ensuring timely and accurate processing of mortgages.*Utilized Encompass (Ellie Mae) loan processing and management software with expertise.*Analyzed bank and credit card statements using pivot tables to create reports for underwriters and loan officers.*Reviewed and verified borrowers' income, credit reports, employment histories, property appraisals, and title insurance information to prepare loan applications for underwriting submittal.*Ensured compliance with company policies, underwriting guidelines, and lending-program requirements.*Proactively communicated with borrowers and external partners to keep abreast of loan status and resolve any issues promptly.2019-2021Mortgage ProcessorLakeview Loan ServicingUnited States*Managed a pipeline of 50-70 files, guaranteeing timely fulfillment of deliverables.*Supported 20-30 loan originators and sales assistants from three different affiliates, meeting service level expectations.*Analyzed and reviewed 40-60 files monthly with 13 underwriters to adhere to investor/government regulations and compliance to ensure a saleable loan.*Coordinated and facilitated the underwriting process, ensuring all required documentation was provided and met compliance standards.*Collaborated with title companies, appraisers, and various third-party vendors to ensure a smooth loan process. 2017-2019Mortgage ProcessorDitech FinancialUnited States*Efficiently processed over 1000 mortgage loans and home equity lines from origination to closing.*Ordered and analyzed appraisal reports and legal document reviews in compliance with loan guidelines.*Served as a liaison and Point of Contact between Loan Officers and Underwriters.*Recognized for outstanding customer service and efficient loan processing. 2016-2017Junior Mortgage ProcessorDitech FinancialUnited States*Assisted Mortgage Loan Processors during the loan process, ensuring loans met all requirements.*Verified the accuracy of documents received and the timeliness of disclosures.*Submitted loan documentations for third-party review, ensuring accuracy and timeliness. 2015-2016Mortgage ProcessorMatt Martin Real Estate ManagementUnited States*Assisted with the management of newly acquired properties.*Assigned agents to properties and sourced new agents, appraisers, and vendors.*Collaborated with borrowers to obtain necessary documentation and information for loan processing. 2015-2015Procurement Analyst/ClerkTeva PharmaceuticalUnited States*Conducted research and negotiated repetitive purchases.*Ensured timely completion of purchase transactions and maintained inventory stock items.*Utilized real-time inventory software and coordinated with suppliers. 2014-2015Regulatory AssistantMerck & CoUnited States*Assisted Regulatory Associates in preparing and submitting regulatory documentation.*Entered adverse event data into global regulatory databases within specified timeframes.*Ensured compliance with clinical trial protocol procedures and departmental standard operating procedures. 2013-2014Maintenance CoordinatorJohnson and MattheyUnited States*Ensured compliance with FDA regulations and facilitated timely completion of projects.*Coordinated maintenance requests and performed inspections.*Supported the facility maintenance manager in staff actions and record-keeping. 2013-2013Point of Sale Data EntryAramarkUnited States*Managed maintenance requests and updated POS database.*Conducted QA testing and resolved software issues.*Provided support and resolved problem calls related to POS database and software. 2012-2013Outbound Customer Service Representative Health AdvocateContacted AARP and MedicareUnited Statesmembers to schedule Wellness Tests and Health Screenings.*Assisted members in making doctor appointments and arranging transportation.*Requested and verified medical records for wellness verification. 2010-2012Project Administration SpecialistTowers WatsonUnited States*Provided front-line support for client project setup within Oracle Applications.*Processed project setup forms and communicated with project stakeholders.*Resolved project discrepancies and maintained compliance with company standards. EDUCATION2009-2011DeVry UniversityFort Washington, Pennsylvania, United StatesDeVry University2009 - 2011Major: Health Information Management Health Information ManagementSKILLSMortgage Residential Mortgages Loans Mortgage Lending Underwriting Risk Analysis Loan Documents Loan Processing Loan Underwriting Credit Cards Financial Analysis Credit Analysis Government Contracts Contract Management Medical Records Customer Support/Service Data Entry Purchasing/Procurement Pivot Tables Data Analysis Computer Programming Oracle Testing Legal Documents Real Estate Insurance Medicare FDA (Food and Drug Administration) Clinical Trial Pricing Documentation Construction Sales Retail Sales Microsoft Excel Cross-Functional Contract Analysis Industry/Trade Analysis Process Improvement Maintain Compliance Real Estate Appraisals Communication Skills Corporate Policies Credit Reports Reporting Skills Problem Solving Skills Property Title Time Management Government Regulations Regulatory Compliance Sales Pipeline Loan Origination Analysis Skills Home Equity Loans Documentation Review Secondary Mortgages Loan Submission Property Management Regulations Standard Operating Procedures (SOP) Clinical Practices/Protocols Adverse Events Regulatory Submissions Inventory Management Research Skills Negotiation Skills Inventory Transactions Organizational Skills Maintenance Services FDA Requirements Record Keeping Facilities Management Project/Program Coordination Plan Meetings Software Testing Database Management Software/Systems (DBMS) Point of Sale (POS) Software Oracle Applications Software Administration Corporate Compliance Electronics CERTIFICATIONSRets Electronics, CertificationHONORS & AWARDSRecognized for outstanding customer service and efficient loan processing LANGUAGESEnglish - Intermediate |