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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARY OF QUALIFICATIONS An accomplished IT professional with experience managing new system implementations, customizations, and roll-outs Experience serving as a liaison between functional and technical staff Subject matter expert for purchasing and vendor modules in the Kuali Financial System (an ERP system designed by and for higher education) Strong strategic planning and customer support skills Excellent communication, planning and interpersonal skills Adept at multitasking, problem solving, and conflict resolution Proven experience maintaining a high degree of confidentiality Detail oriented with technical and analytical skills necessary to communicate management goals and requirements needed to move projects forward An energetic team player who can develop project plans and create feasible strategies for implementation Ability to learn new technologies quickly Extensive experience with Microsoft Office applications EDUCATIONBOSTON UNIVERSITY, Boston, MA WILLIAM SMITH COLLEGE, Geneva, NY B.S. Electrical Engineering B.S. PsychologyPROFESSIONAL EXPERIENCECORNELL UNIVERSITY, Ithaca, NY October 2008-Present Systems Application AnalystSubject matter expert for purchasing and vendor modules for Kuali Financial System (KFS)Worked on customization, implementation, and roll-out of KFS to campus usersManage development, customization, implementation, migration and roll-out for two vendor registration toolsServe as liaison between functional users and technical staffWrite functional specifications for modifications and enhancements for KFS purchasing and vendor modulesConduct validation tests to ensure compliance with functional specsProvide customer service to campus users and external vendors for all purchasing related systemsWrite user guides, training materials and SOPs for all purchasing related systemsPoint of contact between purchasing, accounts payable, technical team, and vendors who wish to implement electronic invoicingWork with Cornell Universitys Tax Office to correct vendor Tax Identification Number (TIN) mismatches so the university can avoid penalties assessed by the IRS Candidate's Name
19 Aspen Way, Ithaca, NY 14850 PHONE NUMBER AVAILABLE EMAIL AVAILABLE 2CORNELL UNIVERSITY, Ithaca, NY September 2007-October 2008 Temporary PositionsExecutive Assistant to the Vice President of Financial Affairs & CFOOffice Coordinator, Office for Procurement and Payment Services SCITEX AMERICA CORPORATION, Bedford, MA 1997-1999Email AdministratorResponsible for the complete operation of their email system (cc:Mail) consisting of approximately 500 users within the business unitMaintained all email routers and the SMTP gateway for internet email accessDeveloped the project plan for email migration and managed the rollout of Microsoft Exchange email system for in-house and mobile usersRan alpha and beta test phases of a pilot project for the new email systemTrained support technicians to perform email migrations on users computersDistributed new, pre-configured computers to user community, trained technical support personnel and end users, and coordinated the migration of remote usersDocumented the new email server and router configurationsWrote end user training material, user manual and quick reference guideWorked with IT Director and Operations Manager to secure project buy-in from upper managementRAYTHEON COMPANY, Executive Offices, Lexington, MA 1993-1997 Senior Engineer, 7/96-10/97Engineer, 2/94-7/96Email administrator responsible for management of worldwide enterprise network of 300+ email post offices, email routers used to control the flow of email between business units, and SMTP gateways for internet email access. Network served approximately 40,000 users.Responsible for direct administration of 5 post offices and end user support for the corporate headquarters (~450 local users, including upper management, and 75 mobile users worldwide)Spearheaded the introduction of standardized email application (Lotus Notes Mail) into other divisionsCreated, documented and implemented email standards for all business unitsDocumented network and system configurationsCo-managed the development and deployment project of a corporate-wide cc:Mail-to-Notes Mail migrationParticipated in strategic planning for email services for the corporationProvided one-on-one training and user support for top-level executives and their support staffs Candidate's Name
19 Aspen Way, Ithaca, NY 14850 PHONE NUMBER AVAILABLE EMAIL AVAILABLE 3Engineer, 9/93-2/94Network administration (Novell Netware 3.1x)Responsible for installation of NICs and desktop network softwareTroubleshot end user network problemsProvided one-on-one end user trainingRAYTHEON COMPANY, Equipment Division, Sudbury, MA 1990-1993 Engineer, 6/93-9/93Member of Technical Staff, 6/90-5/93Provided technical support for IBM-PC, Macintosh and VAX mainframe usersInstalled and troubleshot PC and Macintosh networking software, application software and hardwareSpecial projects included the upgrade and standardization of computer operating system, network operating system and file services for executive officesDeveloped desktop integration of PC-based software used to retrieve and view electronically stored imagesDesigned strategy and procedures to upgrade all Macintosh computers in the division to the latest OSDeveloped, tested and maintained software templates stored in an on-line library CO-OP Engineering Student, 1/90-5/90Provided technical support for IBM-PC, Macintosh and VAX mainframe usersFielded questions on user support helplineW. A. KRAFT CORPORATION, Woburn, MA 1983-1989Technical Assistant, 1984-1989Managed all phases of projects which included the following: wrote bills of materials; prepared submittal data for engineering approval; responded to engineering notations on submittals; purchased materials; coordinated and expedited deliveries; scheduled onsite equipment testingServed as liaison between customers and engineering departmentCalculated generator sizes based on building loadsWrote equipment specifications for design engineers Estimator, 1983-1984Estimated costs of electric generators for new construction projectsPrepared prices and bid documents for Government procurementsEstimated budget costs and provided customers with technical assistance |
