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Click here or scroll down to respond to this candidateCandidate's Name
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Cell: PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVE Results-driven, goal-oriented and dedicated Car Salesman with great interpersonal skills with over 25 years of international and domestic automotive experience matching customers with their dream.. I am a proven performer; consistently hitting my quotas every year. EDUCATION University of Texas at Dallas Dallas, TX Bachelor of Science May 1989Major: Business AdministrationMinor: International BusinessEXPERIENCEGenpact/Facebook Richardson, TXSenior inside sales and customer service rep May 2021 - currentDevelop a detailed understanding of product ranges/servicesLeverage our internal database to create remarketing audiences.Encourage advertisers to continue to invest and upsell additional objective marketing campaignsCollaborate with the product team to understand targets, optimization goals, and how you can help achieve desired resultsBuild and scale Facebook ad accounts while maintaining margin goalsFollow resolution protocols for customer complaints/inquiriesRespond to customer inquiries through multiple channels (phone, email, print)Input/log relevant customer information, data, etc. Goodson Accura Dallas, TXSales Manager Feb. 2019 Nov 2019Generates new customers for company by implementing a combination of digital and traditional marketing strategies such as email campaigns for existing clientele, new model launches and promotions via social media and managing chat support channels in social media and the company website.Assists all walk-ins; invites them for a quick discussion about their needs and wants in a vehicle, provides suggestions and advises them of monthly promo.Develops corporate packages for companies that plan to offer car benefits for higher management and officers; reaches out to prospective B2B clients and conducts PowerPoint presentation.Updates knowledge on automobiles by studying capabilities of current models; researches on competition and developments in the industry Toyota of Grapevine Grapevine, TXSales Manager April 2017 Nov. 2018Consistently in top 5% of sales representative out of 400sales reps spread across 100 dealerships every quarter since beginning of employmentConsistently in top 200 Toyota sales representatives in the Nation out of over 15,000Highest repeat and referral business in the Dealership during my tenure thereToyota Award of Excellence WinnerUnique approaches to lead development and generation, including marketing services to local businesses and their owners/ManagersCreating a steady stream of referralsEssaadi Enterprises Dallas, TexasEssaadi Enterprises is a limousine service Sept 2014 Jan 2017 that consisted of 4 sedans that contracted with the other limousine services to take care of their customer overflow.Our service use to pick and drop customers from home, DFW International Airport, Love Field Airport, Hotel and Office.Dedicated to saving our busy clients' time with the highest standard in luxury.Personal Time Dallas, TexasRelocated back to Dubai just spent time with family July 2012 August 2014 Interstate Batteries Corporate Headquarters Dallas, Texas Inside National Account Rep Apr 2008 May 2012Ranked the in Top Five of all producers at corporate headquarters.Introduced and promoted the full line batteries to Purchasing Agents and Executives of potential clients.Created solutions-based proposals and negotiated agreements.Organized and monitored delivery schedules.Maintained actively on-going account liaison to ensure clients satisfaction and promote new business opportunities.Select Universal Farmers Branch, TexasCall Center Night Manager Mar 2007 Sept 2007Supervised a staff of 25 Telemarketers, with principal responsibility for building and sustaining a positive and dynamic team environment.Consistent achievement in meeting / exceeding anticipated revenue goals.Prepared accurate, comprehensive daily project status reports.Participated in staff training motivational leadership and performance evaluation.Provided support consistent with management duties, such as staff scheduling and timekeeping.Monitored Telemarketer presentations to ensure that established standards of presentation were maintained and that the highest qualities of customer relations were created and sustained.U.S Small Business Administration Ft. Worth, Texas Business Loan Officer Oct 2005 Mar 2006Reviewed loan applications to ensure accuracy, completeness and compliance.Prescribed financial management actions necessary for loan approval.Balanced risk management with creative judgment to ensure the salability of each approved loan.Analyzed assets, liabilities, capital, income flow and related financial documents to determine repayment ability.Prepared comprehensive reports summarizing the analysis of the loan requests and recommended actions of complex loan guaranty business applications, multi-regionally and nationwide.Al Futtaim Motors Dubai, U.A.EBusiness Development Manager Sept 2002 Sept 2005Developed and implemented sales strategies.Performed annual evaluations and assessments of New & Used Car Sales Managers and Sales Representatives.Established annual volume and revenue quotas for the dealerships based on previous performance, economics and industry market trends.Developed sales needs assessments for the group Sales forces, with 3rd part training providers.Al Futtaim Toyota Dubai, U.A.ESales Manager Sept 1998 June 2002Responsible for the selection, training and retention of highly qualified Sales Representatives.Developed sales promotional strategies & Evaluated and approved all trades in exchanges towards the purchase of new automobiles. Al Naboodah Motors Dubai, U.A.ESales Manager for Porsche Aug 1994 Aug 1998Met or exceeded personal sales quotas throughout employment & increased dealership sales by an average of 12% annually, each year.Managed new & used car division and one year managing Used Car sales.Supervised the New Car Showroom, including logistics management. Martin Eagle Oil Corporation Denton, TexasSales Manager Jan 1992 Aug 1994Identified and introduced the services of the Company to independent mini- mart retail operators.Researched and qualified retail locations for potential franchisees, including financing arrangements with lending institutions.Comet Industrial Equipment Intl Arlington, TexasSales Franchise Manager Aug 1985 July 1992Marketed franchises throughout the Texas / New Mexico territory, with an annual revenue target of $6 million in new franchise fees. Stores prices ranged between $250,000-$450,000.Arranged financing for all new franchisees & provided lines of credit.Designed and implemented company proprietary software. This software was subsequently sold in the open market as DCPlus.Personally owned and operated three retail outlets in the DFW area.Skills20+ years experience as Car Salesman.Proven Performer; Car Sales manager of The Year in 2017 and 2018Highly knowledgeable on different types of cars.Interpersonal skills.Customer service skills.Proficient in MS Office.Familiar with various Point-Of-Sale programs.Proficient in using Sales Forces sales management system Computer Literacy: Windows OS, MS Excel, MS Word, Lawson ERP, Internet. Languages: Fluency in English and Arabic Languages. |
