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Street Address , USPHONE NUMBER AVAILABLEEMAIL AVAILABLELeader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.ReliableYou can work as a retail sales associate if you have experience in merchandising, display design, and customer service.Focused on customer serviceRecruiting, hiring, scheduling, and performance reviews are all aspects of staffing that you should be familiar with.Work effectively with all employees to improve performance and day-to-day processes. HardworkingAnalyticalMulti-task-orientedLeader who is outgoing and enthusiastic and can manage and motivate a variety of employees. AmbitiousDedicatedOrganizedDependableInterpersonal communicationStrong interpersonal skillsCustomer servicePatient TransportStrategic thinkerMS OfficeBusiness analysisRecruitmentSupervisionBusiness AdministrationHuman resources managementSales and marketingConsultingProblem resolutionVerbal and written communicationCommunicationsBusiness Administration and Management - BBA - 1980 Florida Memorial University - Miami Gardens, FLalso while attending FMU attended University of Miami & Miami Dade North High School - 1974Glades Central Community High School - Belle Glade, FL Professional SummarySkillsEducationTransporter - January, 2011 to April, 2021MM Management & MV Transportation - West Palm Beach, Florida As A driver Transport clinics with and without disability to work, school, shopping, medical appointments and personal trips.Trained other drivers;Services Vehicles EnginesDetail inside & out of VehiclesStorm Crew Help TeamRETAIL MERCHANDISER - September, 2008 to October, 2011 HOME DEPOT - West Palm Beach, FLOrganize the shelves, ensure products is clean, straight, neatly stocked full in the right placed and displayed correctly;Priced and Promotional Signsknowledgeable of the ProductsInteracted with customers in a genuine and pleasant manner.. Determined what the customer's needs were by asking pertinent questions and actively listening to the responses.MANAGER - March, 1977 to February, 2008ECKERDS & WALGREENS PHARMACY - West Palm Beach, FL Total in charge of Markets Functions, includes the equipment, building, employees, customer and personal;In control of Photo Lab, Front Counter, Cosmetic Area and Pharmacy too. Created and managed schedules to ensure that required areas were covered and that customer service demands were met.Kept up-to-date knowledge of all aspects of operations. Hired and trained increase in customer satisfaction ratings. Provide excellent customer service and solicit feedback in order to improve store operations and provide a better customer experience.Controlling expenses, optimizing schedules, and regulating inventory usage allowed me to meet or exceed financial goals on a regular basis.While working 13 years for largest Utility Company FPL in South Florida Area, My Company Received Highest Business International Deming Award;Managing Retail, out of 103 Markets I personally received the Highest Mystery Shopper Score of Excellent from Checker's Restaurant Rep.Work HistoryAccomplishments |