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Click here or scroll down to respond to this candidateCandidate's Name
Auto Service Manager / ASE Certified TechnicianHudson, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE1. Street Address years + Automotive Management2. A.S.E. Certified Master Technician3. Dale Carnage Sales Training4. Excellent Driving RecordAuthorized to work in the US for any employerWork ExperienceDelivery DriverO'Reilly Auto Parts - Hudson, FLJune 2020 to Present Areas of responsibility: Parts delivery to various automotive repair shops in Land O Lakes, and surrounding area. Provide excellent customer service. Retrieved and maintained vehicle partsShop ManagerPep Boys / Icahn Automotive - Lutz Lake, FLApril 2009 to May 2019Shop management, customer relations, overall responsible for total shop operations.j SHOP MANAGERSUPERIOR AUTO CENTERS GOODYEAR - Clearwater, FLNovember 2000 to March 20094 DIFFERENT LOCATIONS )AREAS OF RESPONSIBILITY: INCLUDED THE SUPERVISION OF MASTER TECHS, GENERAL SERVICE TECHS, AND SALES ASSOCIATES. SALES IN THESE LOCATIONS SURPASSED ALL EXPECTATIONS AND GOALS THAT WERE SET.DURING THE TIME THAT I MANAGED THEM. AUTOMOTIVE SERVICE CONTRIBUTED APPROXIMATELY 60% TO 70% OF THE SALES WITH A GROSS PROFIT OF 80% TO 82%. THESE SHOPS PRODUCED A NET PROFIT OF 5% TO 8% AT YEAR END, WITH A VERY SINCERE FOCUS ON CUSTOMER SATISFACTION. THE PERFORMANCE OF ALL 4 OF THESE SHOPS WAS VERY PROFITABLE. SHOP MANAGER/AREA SUPERVISORNATIONAL AUTO SERVICE CENTERS - Clearwater, FLSeptember 1997 to November 2000AREAS OF RESPONSIBILITY: INCLUDED THE SUPERVISION OF 3 AUTO CENTERS, PERFORMING COMPLETE AUTOMOTIVE REPAIR AND TIRE SALES, THE HIRING AND TRAINING OF EMPLOYEES, SALES AND PROFITABILITY OBJECTIVES, ENSURE OPTIMAL CUSTOMER SATISFACTION. OTHER RESPONSIBILITIES INCLUDED THE OVERSEEING OF THE TOWING DEPARTMENT IN PASCO COUNTY, AAA, FHP ROTATION, IMPOUND AND STORAGE, AND PORT RICHEY P.D. ROTATION. DISTRICT SUPERVISORMIDAS AUTO SYSTEMS EXPERTS - Clearwater, FLApril 1996 to August 1997CUSTOMER SERVICE, EMPLOYEE RELATIONS, AND THE MEETING OF SALES AND GROSS PROFIT MARGIN GOALSDISTRICT SUPERVISORMIDAS MUFFLER AND BRAKE SHOPS - Fort Lauderdale, FL October 1992 to April 1996AREAS OF RESPONSIBILITY: INCLUDED THE TOTAL CONTROL OF 10 MIDAS SERVICE CENTERS INCLUDING THE HIRING AND TRAINING OF EMPLOYEES, CUSTOMER SERVICE, EMPLOYEE RELATIONS, AND THE MEETING OF SALES AND GROSS PROFIT MARGIN GOALS.MIDAS MUFFLER AND BRAKE SHOPSFORT LAUDERDALE, FLOCTOBER 1992 TO APRIL 1996VICE PRESIDENT and GENERAL MANAGER of OPERATIONSAREAS OF RESPONSIBILITY: INCLUDED THE TOTAL OPERATION OF 15 MIDAS SERVICE CENTERS INCLUDING ALL HIRING AND TRAINING OF EMPLOYEES, CUSTOMER SATISFACTION, SALES AND PROFIT OBJECTIVES, AND THE OVERSEEING OF AN ADDITIONAL SUPERVISOR FOR 6 ADDITIONAL SHOPS. DISTRICT SUPERVISORMIDAS MUFFLER AND BRAKE SHOPS - Clearwater, FLJanuary 1984 to August 1992AREAS OF RESPONSIBILITY: INCLUDED THE OPERATION OF 8 MIDAS SERVICE CENTERS IN THE AREAS OF PROFITABILITY, SALES OBJECTIVES, CUSTOMER RELATIONS, SALES AND TECHNICAL TRAINING, AS WELL AS EMPLOYEE RELATIONS.DIRECTOR OF OPERATIONSAREAS OF RESPONSIBILITY: INCLUDED THE OPERATIONS OF 20 MIDAS SERVICE CENTERS IN ALL AREAS THAT PERTAINED TO RETAIL SALES. THIS POSITION WAS CREATED DUE TO THE RETIREMENT OF THE THEN GENERAL MANAGER, AND WAS LATER ABOLISHED BECAUSE OF THE ADDITION OF TWO SUPERVISORS, AND THE MARKET EXPANSION.DISTRICT SUPERVISORAREAS OF RESPONSIBILITY: INCLUDED THE SUPERVISION OF 10 MIDAS SERVICE CENTERS IN THE AREAS OF SALES, PROFIT, AND TOTAL SHOP OPERATIONS.SERVICE CENTER MANAGERAREAS OF RESPONSIBILITY: INCLUDED THE SUPERVISION OF 5 TECHNICIANS, PERFORMING ALL PHASES OF AUTOMOTIVE REPAIR, WHILE THE MANAGER OF THIS LOCATION. WE ACHIEVED SALES IN EXCESS OF$900,000.00 DURING MY FIRST YEAR AS A MANAGER, WHILE ACHIEVING EVERY SALES GOAL THAT WAS EXPECTED AS WELL AS KEEPING A VERY HIGH LEVEL OF CUSTOMER SATISFACTION. EducationCDL Certification in Tractor and Trailer Operation Certification Tampa CDL Driver School - Tampa, FLMarch 2010 to May 2010Commercial Driver's License (CDL)Class AExpires: July 2023State: FLEndorsements: X (Tank + Hazardous)Skills Customer service (10+ years) Management / Sales / Customer Relations (10+ years) Mechanical knowledge (10+ years) Automotive service (10+ years) Driving (10+ years) Suspension (10+ years) Vehicle Maintenance (10+ years) Oil Change (10+ years) Mechanic Experience (10+ years) Brake Repair (10+ years) Delivery Driver Experience (10+ years) Transmissions (10+ years) Alignment (10+ years) Forklift (5 years) Communication skills (10+ years) Customer service (10+ years) Computer literacy (10+ years) Computer skills (10+ years) Stocking (10+ years) Merchandising (10+ years) Commercial driving (10+ years) English (10+ years) Warehouse experience (10+ years) Route driving (10+ years) Heavy lifting (10+ years) Load & unload (10+ years) Moving Box truck (10+ years) Flatbed (5 years) Pallet jack (10+ years) Manual transmission (10+ years) Basic maths (10+ years) Tractor-trailer (10+ years) Van driver (10+ years) CourierMilitary ServiceBranch: United States ArmyService Country: United StatesRank: 1st SergeantJune 1969 to April 1977AwardsA.S.E. Master Technician CertifiedApril 2017Certifications and LicensesCDL Class APresentFlorida Drivers LicensePresentNon-CDL Class CAssessmentsDelivery driver CompletedJanuary 2022Interpreting instructions or signs and solving problems Full results: CompletedWork style: Reliability CompletedJanuary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: CompletedAutomotive maintenance Highly ProficientMay 2022Knowledge of vehicles, vehicle maintenance, and repairs Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
