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Title Network Engineer It Support
Target Location US-NC-Raleigh
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Employee NameEmployee AddressEmployee EmailEmployee Phone NoSUMMARYSecure a position in IT industry that enables utilization of my skills and qualities to achieve excellence in my chosen technical domain, endeavor to show improved results for the prospective employer and meet new challenges through dedicated perseverance and continual learning.EXPERIENCEDIRECTORY.COM, INC. Bethesda, MDDec 2004 -Present Infrastructure Architect (Network Engineer, NET Developer, DBA, Department Planning)Designed, implemented and managed all aspects of a 13 server, 45 client network .Primary IT support for 40+ employees including several off-site Account Executives and 10 DevelopersDesigned and implemented a highly available and secure network infrastructure for successful .comCreated and executed a comprehensive Disaster Recovery Plan, including policy development, employee awareness, backup management and periodic auditing/fire drillsActively managed Email Service Provider relations by ensuring industry best practices are followed to guarantee optimal domain deliverability - this includes periodic requirements review, setting up and maintaining feedback loops, managing bounces and actively maintaining company email distribution listsProvided routine and complex data mining services for employees and managementResponsible for preparing and submitting the IT department's annual budget to company principalsAssisted developers in software and database design, security and optimizationMay 2004 -Dec 2004 Software Engineer, DBAGathered requirements, designed, developed and thoroughly tested software for internal users and for deployment to external clientsWorked closely with clients and partners to design software to interface our businesses with one anotherTraveled to client sites for installation and implementation of software solutionsProgrammed Web applicationsCreated role based security and encryption package for all Company developed Web applicationsCreated software to de-dupe database of over 1,000,000 physician panel membersMaintained existing and legacy software written by current and past employeesEmployed Object Oriented design practices to create efficient, modular and reusable softwareMay 2003 August 2004HBM  Printing Division Arlington,VAPre-Professional ProgrammerDeveloped, tested and documented data transfer module for print verification system using C/C++Tested and Tuned TCP/IP for optimum throughputParticipated in and taught weekly classes in PerlJune 2002 May 2003Connecting Point Technology Center Arlington, VAField TechnicianNetworking, troubleshooting, repair and technical supportImplemented and supported network solutions for small businesses.EDUCATIONMay 2004 Bachelor of Science in Computer ScienceFort Lauderdale University Arlington, VAMajor: Computer Science Minor: ChemistrySKILLSProgramming Languages: C/C++, C#, ADO.NET, SQL, HTML, JavaScript. Somewhat rusty knowledge of Visual Basic, PERL and Java.Operating Systems and SoftwareOther: SSL Certificates, FTP, DNS, Reverse DNS, DHCP, Network Load Balancing, VPN, Database Mirroring, and many others.Certifications2001 ComputerABA A+ certification for computer support technicians2002 LP Certified Warranty Technician (PC)2003 HBM Certified Warranty Technician (PC)2004 Bum Certified ProgrammerProfessional ReferencesEmployee Reference Name 1, Position, Organization nameEmployee Reference Name 2, Position, Organization name

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