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Click here or scroll down to respond to this candidateCandidate's Name
Street Address (C) PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLELINKEDIN LINK AVAILABLEOBJECTIVE:In reviewing the attached resume, you will note that I have acquired valuable experience in all facets required to lead projects, running a team of technicians, and focusing on various initiatives. I possess a unique talent for delivering highly complex technical projects. I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field to better support the objectives of the project.TECHNICAL SUMMARY:Core areas of expertise thru out all projects:IS/IT Strategy & Execution, Enterprise IT Systems, Technology Architeture, Corporate and Data Center Infrastrcture Implementation, Program & Project Management, Vendor and Contract Negotiations, Process and Performance Improvement, Time and Resource Optimization, Problem Solving and Analytical Thinking, Team Building and Leadership. Maintained project schedule, scheduling review, status, communication meetings, and normal administrative duties associated with the project management role. Directed team leads and team memders with the setup, configuration, imaging, installation, deployment and replacement of computers.Certification: Blackberry Enterprise Server 4.1 and PMP Certification Training (December 2009)Hardware: IBM, Compaq, Dell PCs Servers and Laptops. Wireless Cards and router, Modems and Ethernet Cards.Routers. Servers and Network.Software: Microsoft Office 365, Windows 10 & 11. Microsoft Exchange client and Lotus Notes. Altiris deploymentServer, Blackberry Enterprise server, Symantec Ghost v8, VPN and Wireless softwareEMPLOYMENT HISTORY:1/3/11 5-18-2023KardexRemstar, LLC Technical Project ManagerWestbrook, MeKardexRemstar Inc., a worldwide leader in the manufacturing and marketing of automated storage and retrieval systems, The Software Installer/Support Technician is responsible for providing quality software service to our customers and is primarily responsible for the installation and training of software products sold and/or supported by Charterstar, Inc. This position will include travel 75%-100% of the time. The position does not need to reside in the Westbrook Maine office. Travel is primarily in the US and Canada, but periodically can also include other countries. When not traveling, other duties will include assisting the software support group with support calls and various other duties.Duties and Responsibilities:Perform installation of KardexRemstars Inventory Control software, and connect to storage and retrieval systems and related products. Perform detailed training to our customers in operation and maintenance of the software. Maintain a detailed record of visits including technical problems, software bugs, customer issues, etc. Report issues back to Westbrook office and include in installation report. As my role as Design Technical Lead I was responsible for developing testing for custom programming for our software ( alter the algorithm to accommodate certain workflow not common to our software ). Testing integration with ERP systems from customs ( which could be SAP, Oracle, SQL, XML or flat file ). Security, IP addresses, Group policy, Proxy, network issues to name some deterrence.Required Skills and Knowledge:Ability to troubleshoot various IT related issuesWindows System AdministrationNetwork AdministrationSolid understanding of PC HardwareSQL Server KnowledgeOracle and SAP as it relate to our softwareKnowledge of warehousing, logistics, and automationDocumentation Skills11/05-01/10 Manulife Financial, Boston, MAMTS, Helpdesk, Desk side, Special Project Manager (Started as contactor to Permanent position)Part of integration team merging John Hancock and Manulife Technology . This role was instrumental in transitioning the company to new technology and behavior best suited for the environment.Actuarial department had its major server being decommissioned. The monthly cost would have been 250,000 a month. I was the only person who knew the server as well as the application which was Triton. Worked with server team and vender to configure and setup new server to save them the monthly charge.Because of my work with special projects and working with different vender to support a variety of software applications and department I received two US annuity awards. Also support all the senior executive on the 12th floor in the US and sometime in EuropeWork with Business Analyst to ensure business needs are being met within project parameterDirect and monitor the requirement, framework condition and progress of short-term IT project involving a limited number of personnelDefine goals and outline approach and make adjustment with the constraints set to achieve the optimum resultsDirect technical and personnel to ensure project results conform to quality, time and budgetary stipulationProduce technical, business and economic feasibility studies for project ideasDesktop related project as assigned. Update problems and projects tracking recordsParticipate in the development and improvement of business processes associated with merger.Creating new images and testing with Business AnalystAbility to manage multiple initiative concurrentlyFamiliarity with networking concepts, mobile technology as well as wireless connectivityFor all the work that I did I also received employee of the month. John Hancock ran a 17 week PMP pilot program which I was a part of to farther my career. In the process of studying to take the test.03/04 thru 09/05 Project Lead for Haemonetics Contract Position, Braintree, MAWindows XP Migration ProjectSetup users and machines accounts in Active DirectoryManaged deployment process using Altiris deployment serverPerform hardware upgrade for Solid works users who needed second partition.Configured multiple applications. Point of Escalation.Migration of 75 system to Windows XP6/00 5/04 Siemens Business Services Project Team, Canton, MAProject Manager: Biogen Windows 2000 Migration Project, Cambridge, MAAltiris Deployment Server Console used for managing events, imaging, backup, software deployment, changing boot order, updating bios and remote access.Software discovery of all Biogen applications.Testing with Business Analyst department applicationsSupervise and delegate assignments to deployment engineersMigration of 2500 users to Windows 2000.Global deployment engineer with Biogen teamProject planning and executionCreate project documentationManage project through the entire lifecycleReporting status to all Siemens and Biogen senior managementGlobal Migration of Windows XP US/EuropePartner with Enterasys and Microsoft for Windows XP migration project for servers and desktopsTraveled with Windows 2000 server with fire wire and Maxtor backup storage units of migration process.Imaging, configuring and custom setup of all applications.Setup for wireless connectivityDealt with international hardware and software issuesSet blade server so US server team could remote inNew England Financial Server Project- Canton, MACustomizing and configuring Windows NT 4.0 Server.Replacing all ISA controllers with EISA controller ( Ethernet, tape, disk and CD-ROM )This was done to replace server across the USUPS-Uninterruptible Power suppleConfigured SQL software and setup backup solutionAssistant Project Manager Boston, MAResponsible for managing multiple projects within the newly merged Fleet/Bank Boston IT environment.PC relocation project-planned physical PC relocation and re-imaging of approximately 6000 desktop, converting O/S, email and topology where necessary.Special project office which facilitated multiple out-of-scope projects requests. These request varied in degree of difficulty, ranging from hardware/software to complex configuration of proprietary applications.Windows 2000 rollout Dbase participated in design and development of MS access Dbase for use in data collection, standardized reporting and asset tracking.Support roles included, but not limited to the following: Monitoring production lab for Symantec ghost server for image creation/automated application install packages.Dbase/Matrix administration.Overall responsibility of 25 engineers with 3 team leads.EDUCATION20 week course Clark University, Computer Career InstituteFinish 06/09 Microsoft Certified Systems Engineer Program06/94-96 Pennsylvania Institute of TechnologyAssociates Degree in Engineering Science |
