Candidate Information Title Customer Service Accounts Receivable Target Location US-TX-Dallas Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Customer Service professional with over 10 years of extensive experiencein a call center/hybrid setting. Proven track record of solving customer problems and providing excellent technical support. Seeking a highly rewarding career in a challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth. Strong leadership skills and result-oriented mindset make me an asset to any team.Employment historySep, 2018 - Oct, 2023Accounts Receivable SpecialistSoutheastern Meats at Birmingham, AL Managed billing operations and processes to ensure collection of account balancesPrepared and delivered highly sensitive account information and invoices.Contacted clients for payment resolution while resolving paymentDeveloped and maintained accounts and invoices to better assist management Coordinate with sales team to ensure accurate and timely invoicing and payment collection Sep, 2010 - Jun, 2018Customer Service RepresentativeExpress Employment Professionals at Birmingham, AL Resolved patient insurance claims and/or questions related to medical care and benefits information. Maintained a good working relationship and effective communication within the department and with other departments for the benefit of the patient. Displayed social perceptiveness by understanding and addressing customers' emotional needs, resulting in a 30% reduction in customer escalations. Coordinated effectively with cross-functional teams, fostering a collaborative environment that improved response time to customer issues by 25%. Develop and implement customer service policies and procedures to ensure customer satisfaction and loyalty.Nov, 2006 - Oct, 2010Medical ReceptionistQuality of Life Health Services at Birmingham, ALCoordinate and schedule patient appointments to ensure smooth flow of daily operations and minimize wait times.Ensure the confidentiality and security of patient information. Maintain accurate and up-to-date patient recordsMaintain cleanliness and organization of the reception area to create a welcoming and professional environment for patients and visitors. LakieraWalkerCustomer Service18950 Marsh Lane apt. 1010, Dallas, United States, 75287PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsMedical ReceptionistAccounts ReceivableInsurance VerificationBilling OperationsEffective CommunicationProblem SolvingCustomer ServiceConflict ResolutionMicrosoft OfficeExpertExperiencedExperiencedExpertExpertExpertExpertExperiencedEmployment historyOct, 2002 - Dec, 2006Front Desk ReceptionistH&R Block at Oxford, ALMaintain a visitor log and ensure all visitors sign in and out of the office premises, complying with security protocols. Ensure the confidentiality of client information by implementing strict data protection measures. Manage the schedule and appointments for tax consultants, ensuring that all reservations are properly recorded and communicated to the team. EducationJun, 2023 - PresentBachelor Of Business AdministrationStrayer at RemoteMay, 2008 - Dec, 2010Associate of Applied Science in Computer Office Technology J F Drake State Community and Technical College at Deatsville, AL