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Mobile: PHONE NUMBER AVAILABLE_Email:EMAIL AVAILABLE Objective:To obtain a position where customer satisfaction is the number one priority. Employment:Community AssociateRegus - Bethesda, MDDecember 2019 - present Ensure client bookings are processed and day offices are set up for bookings Screen and forward all of the clients incoming phone calls Assist the Community Manager with onboarding new office clients along with virtual clients Sanitize the boardrooms and day offices throughout the day Maintain clean and organized business lounge Place office supply orders as needed Assist with covering other Regus centers as needed Sort and deliver the clients mail, and forward the virtual clients mail along with preparing for pickup Be responsible for resolving or escalating customer queries when not able to resolve at a center level Ensure the center is always up to company standards on a daily basis CashierThe Home Depot - College Park, MDSeptember 2012 - December 2019 Assist customers by providing information and resolving their complaints. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Greet customers entering establishments. Answer customers' questions, and provide information on procedures or policies. Process merchandise returns and exchanges. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Compute and record totals of transactionsCashierDollar TreeMarch 2009 - September 2012 Cashier duties include running a check outlane Greeting customers upon entering and throughout the store Stocking check-lane candy and products Answering customer questions/concerns Making sure all customers are checked out promptly Running freight/stocking shelves Addressing customer questions/concerns Conditioning shelves for a clean and orderly store appearance Education: Sandford Brown College - McClean, VA August 2013 Westwood College Annandale, Virginia January 2008 |