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Candidate's Name
Champion Windows - National Trainer, DSS, And OPS TeamCincinnati, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate to: Knoxville, TN - Fort Myers, FL Work ExperienceASE Customer TechNapa IBS - Cincinnati, OHSeptember 2019 to PresentService to Cincinnati EMS to keep all equipment running Operations SupervisorGreat Day Improvements, LLC - West Chester, OHJune 2020 to May 2023Manage 11 install crews apply for all permits order all materials for installation . Responsible for profit and loss. Manage inventory, manage the hiring of crews ln house and sub contractors . Customer Service RepresentativeDyke Industries - Erlanger, KYJanuary 2017 to January 2019Plan take offs, quoted large projects, worked to resolve customer issues. Champion Windows - National Trainer, DSS, And OPS Team ESI/DivisionJune 2006 to January 2016Traveled around country, trained new service technicians and sales personnel in Patio Enclosure Design/build, finish, service and selling techniques, train Division Managers, Install Managers on Engineering, of SunRooms. DSS / Division Support Specialist, And Member Operations Team ! Builder and Construction ManagerZarings Design Custom HomesJune 2003 to June 2006Off Site builder and construction manager of custom homes. Responsible for contractors; maintaining budget, delivery and completion dates on time and oversight of all new builder trainees and punch-list/ finishers. Recruit, hire and fire sub-contractors. Superintendent - Custom HomesHensley Homes, IncApril 1999 to June 2003Provided all staffing, field supervision and customer contact for Custom Home Division. Outside Sales/Labor CoordinatorMyron Johnson Lumber CoJanuary 1995 to March 1999Outstanding Sales record - $4million+ lumber sales, 1998. As Labor Coordinator - managed construction crews for Drees Company projectsEducationBachelor's in MarketingUNIVERSITY OF CINCINNATI - Cincinnati, OH1981 to 2000Skills Customer Relationship Management,Customer Service, Profit and loss, Hiring and training (10+ years) Customer Care Customer Service Construction Management Multifamily Renovation Supervision Restoration Construction Estimating Construction Experience Management Outside Sales Sales Management Handyman Fire Restoration Water Damage Restoration CRM Software Mold Remediation Blueprint Reading Project management Drywall Plumbing Carpentry Technical Support