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PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFILEExceptional capacity to multitask and manage numerous prioritiesOutstanding interpersonal and communication skills, superior accuracy in patient careExhibit strong motivation and dedication by providing the highest quality of careAssist residential counselors in resident behavior managementComputer Literate : Word, Excel, Power Point, e-mail, internetSUMMARY OF QUALIFICATIONSPromote good donor care during the collection of safe units of blood in accordance with the Code of Federal Regulations(CFR), American Red Cross Biomedical Services directives and local policies and proceduresDemonstrate excellence in customer services/public relations promoting a positive, professional image of the American Red Cross Biomedical ServicesPerform all duties and responsibilities in compliance with standard operating procedures, regulations outlined in the Code of Federal Regulations (CFR) and other applicable Federal, state, and local lawsPerform most phases of blood collections and donor care according to local operating procedures, BSDs and the Code of Federal Regulations to ensure safe product and donor experienceAssist in deterring the suitability of donor to undergo plasmsphersisOperate automated plasmspheresis machines and monitor donorsAssemble and maintain supplies and equipment to ensure a state of readinessMaintain positive public relations to promote a professional image of ARCBS at all timesWork closely with patients, and handle basic care services such as bathing, grooming and feedingChecking patient vital signsProvide patients with important social and emotional supportObtain vital information on patients conditionHandle restorative mannersOutstanding administrative organizationSuperior telephone etiquetteExperience with filing, archiving and quality control systems, handle confidential correspondence and formsPerform a variety of routine and complex blood drawing procedures including but not limited to venipuncture, finger sticks, and blood cultures.EMPLOYMENTPhlebotomist, Solaris Laboratories September 2021- December 2021Medication Technician, The Forest at Duke Durham, NC November 2017 - PresentCNA, Rosa Manor Nursing Home Durham, NC March 2016  November 2017CNA, Durham Nursing & Rehab Durham, NC March 2014  March 2016Medication Technician, CCS Durham, NC September 2013  October 2015Phlebotomist, Select Laboratories, Inc. Raleigh, NC October 2010- November 2013WDG, Inc. Durham, NC 2009-2010Carolina House of Durham Durham, NC 2008-2009Phlebotomist, Talecris Resources Durham, NC 2007-2008Collection Technician I, American Red Cross Durham, NC 2006-2007CNA, Brian Center Durham, NC 2006CNA, Carver Living Durham, NC 2001-2005Counselor I, Lutheran family Services Durham, NC 2003-2004CNA, Croasdaile Village Durham, NC 2001-2002EDUCATIONPhlebotomy Certification, Optimal Health Care ServicesMay 2006Durham Technical Community College Durham, NC 1998High School DiplomaCERTIFICATIONCNA, Medication Administration