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Phoenix, AZ. Street Address
Mobile: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLELinkedIn Profile: https://LINKEDIN LINK AVAILABLEOrganizational Development Account Management Customer Service SecurityExperienced customer service specialist with a proven ability to work well in public and professional settings. A comprehensive understanding of marketing, communication, and public relations. Confident, competent, and professional communicator. Proven leader capable of providing team direction, establishing expectations, and setting organizational goals.CORE COMPETENCIESMicrosoft Office SuiteWordPressInterviewingCustomer RelationsPROFESSIONAL EXPERIENCEUnivar Solutions (July 2020 Aug 2023)Customer Account Partner Phoenix, AZ-Responsible for customer onboarding, account setup and maintenance-Ensured adherence to environmental service agreements and accurate EPA ID information-Collaborated with account managers to maintain precise customer accounts and profiles-Managed the alignment of returned manifests with the correct profiles and accounts payable-Played a key role in streamlining the creation of new business accountsJacksons Food Company (Jan 2014 Jan 2023)Customer Service Representative Scottsdale, AZ-Demonstrated expertise in delivering exceptional customer service and maintaining strong customer relationships-Thrived in a high-volume, fast-paced customer service environment, consistently meeting or exceeding performance targets-Oversaw compliance with food preparation safety standards-Maintained a clean store environment and possessed thorough knowledge of convenience store operationsPeoria Nissan (May 2015 Dec 2018)Security Supervisor Peoria, AZ-Maintained a professional demeanor while securing and patrolling auto dealerships, effectively addressing security concerns-Conducted regular vehicle and foot patrols of the property-Utilized surveillance and observation techniques to deter vandalism and theft-Expertly handled conflict resolution and completed incident reports-Oversaw day-to-day security operations and provided support to teammates in the completion of their dutiesEDUCATIONBachelor of Arts, Communications Ottawa University (2020)Certificate, Organizational Leadership Glendale Community College (2019)Certificate, Communications Competence in the Workplace Glendale Community College (2019)Certificate, Marketing Phoenix College (2019) |