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Click here or scroll down to respond to this candidateCandidate's Name
Candidate's Name
Professional SummaryProfesional with over 4 years of experience asa Pharmacy TechnicianHandled 60-70 cals per dayEffectively managed a high-volume of inbound and outbound customer cals and consistently met and exceededproductivity galsAccountable forthe review of prior authorization requests using prior authorization guideline questions and answerprotocolManaged priority of requests to ensure patient time satisfaction and compliance and resolved customer inquiriesenthusiastically and professionally .Acted asa laison between the Clinical Department and members, providers, pharmacies, and internal departmentand respond toinquites regarding status of prior authorization requests ouWorked alongside licensed pharmacists to strictly maintain accuracy, efficiency, and customer confidentiality withihigh-volume center fil setting in accordance with loca, state and company regulations fA <Maintained proper drug inventor levels by ordering medication, verified deliveries against purchase orders, complWith prescription drug recalls, and maintained database of drug and biohazardous waste containersInitiated effective leadership sks by providing quality taining for new hiresFluent in English and Spanish (peaking reading, writing)Computer iterate and proficient in Microsoft Office Applications - Ward, Excel, PowerPoint, OutlookAvailable to interview and start immediatelyProfessional ExperienceTEC, Orfando, FLPharmacy TechnicianWalgreens COP, Orlando, FL17.04/19Handled 60-70 calls per dayEffectively managed a high-volume of inbound and outbound customer calls and consistently met and exceededproductivity goalsAccountable forthe review of prior authorization requests using prior authorization guideline questions and answerprotocolManaged priority of requests to ensue patient time satisfaction and compliance and resolved customer inquiresenthusiastically and professionallyActed asa liaison between the Cinical Department and members, providers, pharmacies, and internal departmentsand respond to inguires regarding status of prior authorization requests11/09. 03/13Registered Pharmacy TechnicianWorked alongside licensed pharmacist to strictly maintain accuracy, efilency, and customer confidentiality within 9high-volume center fil setting in accordance with local state and company regulationsMaintained proper drug inventory levels by ordering medications, verified deliveries against purchase orders, compliedwith prescription drug recalls, and maintained database of rug and biohazardous waste containersInitiated effective leadership skis by providing qualty training for new hires |
