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| | Click here or scroll down to respond to this candidateWork HistoryEducationContactSkillsLanguagesCandidate's Name
Friendly Agent experienced processing large volumes of outbound calls per day. Diligent and understanding individual recognized for maintaining low call time and offering exceptional customer service. Experienced at working in call-center environment and following established norms and procedures.Teleresearch AgentInfoUSA, Papillion, NECalled businesses in the United States, Canada, and occasionally other English-speaking countries to gather information for the InfoUSA city directories. Conducted several hundred interviews daily with business owners and representatives. Used company software toorganize and enter information according toestablished formats.1997-11 -2020-05CanvasserR.L. Polk & Co., Omaha, NEConducted in-person surveys with local business owners and representatives to gather information on their purpose and organizational structure. Organized that information according to company forms andprocedures.1987-06 -1997-11No Degree: Accounting, Business, ForeignLanguage (German)University Of Northern Iowa - Cedar Falls, IA1982-06 -1987-06AddressOmaha, NE, 68137-1037PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLEmCall managementCustomer service and careExcellentCustomer service abilitiesExcellentInformation documentationDetail-orientedExcellentGermanBasic |