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Click here or scroll down to respond to this candidate Candidate's Name
Street Address
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A-CSM, Scaled Agile (SAFe 5.0) Certified
Certified Advanced Scrum Master (A-CSM) and SAFe practitioner with four years' experience driving Agile
methodologies for successful project delivery. Expertise in leading cross-functional teams, facilitating, improving
productivity, controlling costs, and delivering quality results. Improved team productivity by 15% through
continuous improvement initiatives. Committed to fostering an Agile mindset, promoting efficiency,
transparency, and customer satisfaction.
Experience
Scrum Master III
Signature Consulting at Charter/Spectrum, St. Louis, MO Nov 2022 Nov 2023
Reduced the backlog of aging issues more than 60 days old by 82% in 90 days (more than 500 issues
were closed or canceled).
Identified over 600 aging defects that needed to be investigated for root cause and then fixed, canceled,
or closed.
Increased all four teams efficiency by an average of 15% (per team) by streamlining Scrum
ceremonies, eliminating rework, minimizing churn, and identifying risk early.
Reorganized business as usual work to impact fewer team members and reduce work time.
Scrum Master for four teams (two Scrum teams and two Kanban teams) undergoing agile
transformation.
Supported and mentored the team to improve quality, predictability, flow, velocity, and team dynamics.
Created weekly and monthly reporting decks and dashboards to monitor team progress and provide
feedback and guidance.
Facilitated daily stand-ups, sprint reviews, retrospectives, sprint planning, and other Scrum ceremonies
and ensured Scrum best practices were followed.
Supported the team working agreement and the agreed-upon process.
Protected team time identified obstacles and tracked dependencies.
Maintained an internal release calendar for leadership with releases and dates for monthly bundled
releases, minor releases, and hotfix releases.
Helped team on how to identify, track, and reduce the source of churn.
Performed capacity planning and sizing for Scrum teams.
Scrum Master
Signature Consulting at Spire Energy, St Louis, MO Apr 2022 Oct 2022
Tracked dependencies, worked with the team to eliminate impediments, and protected the team from
outside distractions.
Organized and facilitated daily stand-up meetings, reviews, retrospectives, sprint planning, and other
Scrum-related meetings.
Supported the team to improve performance.
Supported the team working agreement and agreed-upon process.
Updated the status of work in the lifecycle tool.
Assist the team in following the company's change management process.
Ensure approval for migration to PROD is documented and complete.
Facilitates collaboration with other Scrum Teams, especially with the teams that there are close
collaborations to achieve the PI objectives.
Assist the Release Train Engineer as needed for PI Planning.
Communicate with the Product Owner to gain insight into business priorities.
Ensure teams are aligned and participating in Agile Release Train events.
Mentor team on self-organizing, self-management, and cross-team collaboration.
Candidate's Name EMAIL AVAILABLE PHONE NUMBER AVAILABLE
Scrum Master
Equifax Workforce Solutions, St. Louis, MO Nov 2019 - Apr 2022
Increased completion rate by 25%.
100% increase in demo frequency.
Maintained a 99% completion rate while pivoting to work from home during the pandemic.
Facilitated the creation of two new scrum teams.
Upgraded the monthly reporting deck from Excel charts to Tableau visualizations.
Doubled the teams' performance metrics by making anti-patterns more visible.
Implemented Agile Maturity Model.
Servant Leader/Scrum Master for five agile teams in Equifax Workforce Solutions suite of products
Created Agile training material and conducted Agile training for new hires.
Organized and facilitated daily stand-up meetings, reviews, retrospectives, sprint planning, and other
Scrum-related meetings.
Tracked dependencies, worked with the team to eliminate impediments, and protected the team from
outside distractions.
Senior Project Manager
Sterling Lexicon, St. Louis, MO Apr 2015 - Nov 2019
Increased home sale purchase referral income by 300%.
Maintained a 95% quality rating.
Developed a process flow that increased team efficiency by 32%.
Prepared estimates and proposals for clients, tracked expenses, client billing, and reporting.
Worked with clients to gather requirements and determine the best solution for the project goal.
Facilitated multiple concurrent cross-functional teams to carry out customized projects of various sizes
and scopes.
Provided support for continuous improvement and transparency through communication, collaboration,
and removing roadblocks.
Coached and trained offshore and local support teams.
Developed and enhanced proprietary software and process flows.
Project Manager
Independent Contractor, St. Louis, MO Apr 2014 - Apr 2015
Created process flow that increased efficiency by 45%.
Maintained a 99% quality score.
Worked on concurrent projects of various sizes and scopes.
Implemented customized local projects based on corporate clients' and stakeholders' unique needs.
Guided stakeholders through various project tasks ensuring that projects were completed on time and
within budget.
Senior Project Manager
SIRVA Worldwide, St. Louis, MO Aug 2005 Apr 2014
Work with clients to understand concurrent projects of various sizes and scopes.
Implement customized local projects based on corporate clients' and stakeholders' unique
needs.
Guided stakeholders through various project tasks ensuring that projects were completed on
time and within budget.
Created process flows.
Candidate's Name EMAIL AVAILABLE PHONE NUMBER AVAILABLE
EDUCATION
MARYVILLE UNIVERSITY, ST. LOUIS, MO
BACHELOR OF SCIENCE MANAGEMENT
SKILLS
Scrum Master Implementation
Scrum Framework Troubleshooting/Problem Solving
Kanban Framework Agile Maturity Model
Scaled Agile (SAFe) Framework Facilitation*
JIRA Product Management Software Training & Coaching*
VersionOne Agile Methodology
Tableau Data Visualization Metrics*
Sys Aid Reporting*
CPQ Transformation Anti-patterns*
Google Suite including Gmail, Google Retrospectives
Forms, Google Docs, Google Sheets, Lifelong Learner
Google Slides Servant Leadership
Microsoft Word, Excel Backlog Refinement
PowerPoint Project Manager
Miro Analytics
Service Deliver Mergers & Acquisition
Project Coordination Written/Verbal Communications
Decision Making
Team Leadership
Dispute Resolution
Facilitation, coaching Agile methodology, and discovering and resolving anti-patterns are my
greatest skills.
CERTIFICATIONS
Certified Scrum Master/Scrum Alliance Certificant ID: 000926887 Certification
Advanced Scrum Master/Scrum Alliance Certificant ID: 000926887 Certification Active Through
22 November 2024
SAFe Scrum Master/Scaled Agile 5.0
VOLUNTEER SERVICE
Epsilon Sigma Alpha International, Rho Chi chapter largest third-party donator to St. Jude s
Childrens Research Hospital
Candidate's Name EMAIL AVAILABLE PHONE NUMBER AVAILABLE
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