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Candidate Information
Title Customer Service Home Care
Target Location US-AZ-Surprise
Phone Available with paid plan
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KEITHMCALLISTERStreet Address  W Ewers DrSurprise, AZ Street Address -4107PHONE NUMBER AVAILABLESkills SummaryPossesses knowledge in various areas of communications; excellent relationship with clients/customers; very reliable and professional personalityDemonstrates comprehensive written and verbal communication skillsProvides excellent motivation with and among internal and external clientsAble to work independently as well as with other team membersHighly organized and able to multi-taskPossesses sound judgement with regard to problem solvingDemonstrates a sense of urgency when needed and listens wellsEducationHS Diploma,1975Jules E. Mastbaum Area Vocational Technical SchoolPhiladelphia, PAAttended various colleges (dates upon request)Community College of PhiladelphiaWest Chester UniversityTemple UniversityPhiladelphia College of BibleGrand Canyon UniversityMilitary ExperiencePennsylvania Air National GuardChaplains Assistant/111th Fighter Wing (former name)Willow Grove Air Reserve Station (former name)August 1982 - January 2007Provided administration assistance to Unit Chaplains, assistance in worship services, trained other staff assistants, prepared various reports in compliance with State, Federal and Unit rules and regulations. Successfully prepared and completed various Unit inspections. In 2005, our team received an outstanding rating in our last inspection.Work ExperienceAbility360Home Care Services/Supervisor/Personal Care AssistantJanuary 2019  April 2020; December 2015  December 2018Provided personal home care services which included bathing, dressing, transfers, range of motion, exercises, incontinent care, just to name a few. In addition, I also provided companionship, prepared and served meals and maintained a clean living environment.Goodwill of Central and Northern ArizonaJanitorial Services/Retail AssociateSeptember 2013  October 2014;October 2014 - February 2016Provided outstanding customer service while selling merchandise, maintaining selling floor and responding to questions from customers. In addition, operated cash registers, managed financial transactions and balanced cashier drawers.UnemployedJanuary 2011  September 2013Macys Credit and Customer ServiceFraud Representative/September 2010  January 2011Received incoming and made outgoing calls pertaining to fraudulent activity in regards to in-store and online purchases; served as a point of contact between customers, credit card bank and shipping carriers where necessary; researched and resolved inquires via credit systems and other media to respond to customers requests.First Baptist Church of Fountain HillsBuilding and Grounds Keeper/February 2008  December 2010Provided janitorial services for assigned buildings and rooms on the church grounds; maintained buildings, rooms and grounds in a clean, sanItary and safe condition; completed minor repairs to various areas such as building hardware, fixtures, plumbing, woodwork, equipment and furniture.US AirwayCustomer Relations Representative/January 2006  December 2007Documented past travel issues and forwarded current issues to upper management for further consideration and executive assistance; educated customers about US Airways policies, procedures and current operations.

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