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Title Front Desk, Delivery Driver, Customer Service, Microsoft Office
Target Location US-SC-Sumter
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Sumter, SC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional and friendly front desk receptionist with nearly over 4 years of professional experience. Proficient at administrative tasks, including maintaining the reception area, greeting guests, answering multi-line phone systems, and maintaining office equipment. Able to learn new software quickly and has expert skills in MS Word and Outlook.Authorized to work in the US for any employerWork ExperienceCashierIGA - Sumter, SCSeptember 2023 to September 2023Provide personal customer interactions that build genuine relationships with customers and result in a brand- aligned experience. Accurately process customer s orders to insure proper recording of sales. Accurately handle all monies and tender to insure proper accounting of all transactions. Properly bag customers orders, place in cart or hand to customer, and follow the Floco Foods carryout practices. Work well with all team members to grow community. Continually maintain clean work area. Direct customers into his/her lane to maintain customer flow and achieve the Customer Arrival standard of no more than two customers waiting at one lane to checkout. Maintain cash controls and procedures to eliminate shrink. Performs all other duties as assigned by management Delivery Driver/CSRPizza Hut - Hartsville, SCFebruary 2023 to June 2023Delivered orders to customers. Resolved customer complaints. Maintain dine-in area by taking orders. Collect payments from the customers. Stock up straws, cups, napkins, and silverwares for tables. Front Desk AgentQuality Inn and Suites - Sumter, SCJune 2020 to June 2021Greet, register, and assign rooms to guests of hotel. Keep records of room availability and guests' accounts. Compute bills, collect payments, and make change for guests. Issue room keys and escort instructions to bellman. Review accounts and charges with guests during the check out process. Posting of incidental charges. Transmit and receive messages, using telephones. Contact housekeeping or maintenance staff when guests report problems. Record guest comments or complaints, referring customers to managers as necessary. Provide exceptional customer service to all guests. Maintain clean, organized working environment at all times.EducationAssociate's degree in Health AdministrationColorado Technical University - Colorado Springs, CO August 2022 to PresentHigh school diplomaLakewood High School - Sumter, SCAugust 2011 to June 2015Skills Customer service Communication skills Computer literacy Time management Microsoft Office Word Processing Cashiering Customer Service Representative Telephone Skills Hotel Experience Front Desk MedicalTerminology Typing Filing Printers Delivery Driver Experience Microsoft Outlook Payment processing Listening skills 45 WPM

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