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Shamong, NJ PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryAccomplished Operations & Logistics Manager with 20+ years of proven success who role-models a consistent focus on building strong, cohesive teams; lowering costs; exceeding KPI metrics; and managing complex contracts. Known for easily cultivating rapport and building consensus amongst operations personnel, direct reports, peers, senior executive teams to gain buy-in on forward thinking strategic planning. Self starter energized by time sensitive fast paced environments. Comfortable with Microsoft Office/Access/Outlook, Logistics & Supply Chain Outlook Software - TMW, Workforce Management - WorkDay, Lytx Drive Cam, Peopelnet platforms. Solutions orientated manager with a hands-on human element management style; set high expectations while treating employees fairly and firmly. Key Strengths* Operations Management & Control * Scheduling, Routing, and Reverse Logistic * Fleet Acquisition, Allocation, & Management * Budget & Cost Controls * P&L & Cost Accounting * Diplomatic Complaint Resolution * Team Building, Training, Motivation & Leadership * Policy & Procedure Creation * Extensive Knowledge of Federal DOT Regulations and Compliance & Federal Motor Carrier Safety Regulations Professional ExperienceMcLane Transportation Carneys Point, NJOperations Management - Transportation Manager October 2022 - December 2023 Delivered unprecedented customer service to Wawa by strategizing with the customer and McLane senior leadership to develop updated training parameters focused on product placement, professionalism, and on time deliveries. Increasing the over KPR results year over prior year Removed dependency on Outside labor, Increasing driver head count from 165 to 218 drivers to align with market delivery demands and exceeding on time customer delivery expectations Reduced accidents and injuries 17.28% by leveraging analytical and reasoning acumen to build a peer safety team to determine root cause analysis and implement preventability measures including Lytx in cab technology, and disseminating the findings to the fleet during Driver Safety meetings Daily meetings with FMS manager on site to ensure optimal performance readiness of the fleet including repair cost, rental invoice reconciliation, asset utilization, pm frequency, and collaboration on time sensitive cost cutting measures Effectively developing direct reports and challenging them in critical thinking and the ability to make logical business need decisions based on the safety of the employees, customer, and the motoring public Ryder System Lumberton, NJOperations Management - Group Logistics Manager November 2013 - August 2022 Delivered exceptional customer service by effectively managing the 3PL transportation service for multiple CVS Health Distribution Centers, achieving an average 99.79% on time delivery rating Strategized with Ryder senior finance leadership to develop cost-effective solutions in employee market wage analysis, Reduction in Outside labor dependency, Fuel costs savings, underperforming equipment replacement, and bridge/toll rebates Applied strong PNL analytical and financial skills to support profitable operations, managing $60+ mil in annual revenue achieving 11.4% margin Increased employee retention 19.71% by utilizing excellent interpersonal skills to facilitate effective hiring, performance management, safety related training, and conflict management for 120+ drivers Improved operational efficiencies through collaboration with CVS leadership that optimized delivery routes and capitalize on empty miles from store deliveries, adding annual backhaul savings of $500,000 per year Developed, trained and mentored 20+ managers and office staff in 4 locations consisting of senior location managers, logistics managers & supervisors, administrative & customer service employees Implemented and led bi-weekly team safety calls to drive Y/Y improvements to KPIs related to driver DOT hours of service and fitness, roadside inspections, customer stop compliance, and driver risk score Resolved CVS frontline leaders DSSA complaints by collaborating with Regional and store operations managers to ensure swift resolution and implement changes to Ryder's operating procedures as needed Daily meeting with the CVS senior leadership to review production, operations, & logistics issues and collaborate on time critical shipmentsPyramid Packaging, LLC Scotia, NYProduction Manager January 2007 - October 2013 Exceeded monthly productivity goals by standardizing production procedures, job roles, quality assurance guidelines, and prompt resolution of issues impacting productivity Drove continuous improvement initiatives that yielded gains in quality, flow and output by applying excellent organization and problem-solving skills Leveraged strong leadership and conflict management expertise in overseeing 145 warehouse employees, reducing Y/Y performance issues and successfully resolving scheduling conflicts Supported the promotions of 7 employees by identifying and hiring good fits, motivating, training, and highly effective performance management Assessed manufacturing processes and identified improvement opportunities that led to an 13.21% increase in productivityMilitary ExperienceUS Air Force Crew Chief Obtained rank of E-5 Tech Sergeant by successfully leading 11 crew members in daily inspections, troubleshooting and preventive maintenance of DC-10 and KC 135 air refueling aircraft Earned Airman of the Year 1995 for achieving high safety ratings and implementing effective procedures regarding hazardous actions, materials and items Fostered a lean operational environment by training 23 Airmen on key roles that required flexibility and adaptability in high pressure environmentEducationAssociate of Science Degree in Business Management, SUNY AwardsRyders Man of the Year: 2016US Air Force Airman of the Year: 1995 |