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PHONE NUMBER AVAILABLE EMAIL AVAILABLEHealthcare Executive / Consultant / Trainer / FacultyAI / Strategic Planning / Business Development / Turnarounds / Finance / Restructuring / Consolidations / Regulatory Compliance / Joint Ventures / Accreditation / Negotiations / Training / Project Management / M&AProfessional AccomplishmentsProven successes in proactively working with stakeholders to position organizations for growth and reduce operating costs to yield bottom-line enhancements of over 151%.Developed new program services leading multiple facilities to a full turnaround, while maintain full P&L and regulatory responsibility for six (6) 132 to 240-bed skilled nursing facilities, four (4) acute care hospitals, two (2) assisted living campuses, a total brain injury (TBI) program, a home health agency and nine (9) community mental health centers.Career HistoryPresident TAPP Enterprises LLC April 2011 CurrentThe company was created to bring experience in business development and turnarounds without turnover to the forefront of leadership development. Today, utilizes AI technology to develop coursework for training in leadership and culture development.Online Faculty: Health Sciences Division (Colorado Technical University) April 2011- July 2022Lead the online education and teaching of Healthcare Strategic Planning, Management Theory, Finance, Ethics and Leadership to a global student-body of both undergraduate and graduate MBA students focusing on Healthcare Administration.Course Faculty/SME: Western Governors University April 2015 July 2018Collaborate with other professionals within the university to promote a positive atmosphere in a student-focused environment.Maintain scholarly and professional expertise through professional development.Monitor and manage a dynamic learning community.Utilize technology-based teaching platforms to aid students in the development of competencies.SME: Southern New Hampshire University (Online): SME for Course Development 2012Adjunct Faculty: College of Adult and Professional Studies (Indiana Wesleyan University) 2004-2014Facilitated the classroom and online teaching experience for MBA students. Focus on Healthcare Strategic Planning, Management Theory, Finance, Ethics and Leadership. This has included faculty presentations on similar topics.Executive Director: Assisted Living Concepts 2012-2013Complete P&L and Regulatory responsibility for this Assisted Living business turnaround.Increased census 16% in first six (6) months.Oversaw integration of Home Health and Hospice relationships increasing ALOS by six (6) months.Improved bottom-line 11% in six (6) months.Designed and implemented employee recruitment and retention program resulting in 67% decrease in employee turnover.Chief Operating Officer: Behavioral Care Services (Community Health Network), IN 2009-2010Complete Financial and P&L responsibility for nine (9) business units with an annual budget in excess of $34M until position was eliminated.Streamlined Business Practices to achieve $600K Savings - Savings as a result of consolidation of business practices and budget controls over nine business units within the Community Health Network.Brought budgeting and reporting uniformity to these nine operating units, by developing Excel programs to incorporate data from Access data bases.Created linked Excel programs to automate benchmark monitoring systems.Developed Excel dashboards to graphically represent the daily performance of each business unit and their subordinate lines of business.Identified new target market of 10,000 members (Tricare).Executive Director: Village Oaks at Greenwood (Emeritus, Inc.), Indianapolis, IN 2006-2009Recruited to lead financial turnaround of this Assisted Living and Dementia program business.Improved net operating income 68.2% in first six months.Developed Home Health and Hospice relationships increasing ALOS by three (3) months.Increased occupancy from 49% to 100%.Decreased days sales outstanding from 92 to 16.Reduced employee turnover 66.3%.Finished $326,000 ahead of budget.Senior Consultant: Robert Half International, 2001-2005 Indianapolis, INRedesigned and reengineered financial and operational systems for this $1.5 Billion three hospital, three campus, four satellite office and over 15,000 personnel hospital system:Acted as on-site physician liaison between Riley Hospital for Children and corporate entity to reengineer critical scheduling, preadmission, admission and billing functions.Increased cash $16 Million through development of new data capture approach through conversion from day-of-admission to preadmission culture.Decreased days-sales outstanding from 82 to 69 through strategic redesign and retraining of admitting personnel.Decreased Inpatient eligibility and certification denials 94.4%.Decreased Outpatient eligibility and certification denials 70.1%.Decreased Total eligibility and certification denials 82.7%.President/Co-Owner: T.A.P.P., Inc., 1997-2007 (sold)Launched and provided financial consulting to these education-based referral only childrens daycares and preschools.Directed start-up operations including site construction achieving maximum occupancy in 90 days.Annually earned the highest State survey commendations for programming and quality service.Chosen for local TV program on model daycares for child development.Awarded Ford Motor company contract for preferred provider.Chosen as only daycares in market for Federal Accreditation.Executive Director: Autumn Glen at German Church 1999-2000 - Indianapolis, INRecruited as Interim Executive Director to this Assisted and Independent Living campus to affect turnaround. Established vital strategic alliances reversing a trend of lost market share.Increased Assisted Living census 50%.Initiated Home Health program.Developed and implemented fitness program expanding it citywide.Improved homeowners census from 37 to 42.Executive Director: Americare Living Center, 1996-1999 New Castle, INJoined as Administrator to facilitate the repositioning of this 166-bed, 190-employee facility to create a subacute post-surgical rehab model.Increased census 23% in first year.Negotiated joint venture for post-operative rehab of leading orthopedic group.Reversed $23,000 per month loss to $47,000 per month profit in thirteen (13) months.Administrator: Norton Midtown Nursing & Rehab Center, 1995-1996 Indianapolis, INRecruited as Administrator specifically to turnaround and reposition this unprofitable 153-bed, 160-employee facility.Increased Medicare reimbursement 13% in first 60 days.Reversed monthly $10,000 bottom line loss to quarterly $49,000 profit in first 90 days.Eliminated temporary personnel and reduced employee turnover 76%.TEACHING HISTORYColorado Technical University, (Online International): Online Adjunct, April 2011-PresentWestern Governors University (Online International) Course Mentor, April 2015 July 2018Southern New Hampshire University (Online): SME for Course Development and Adjunct, 2012Indiana Wesleyan University, Indianapolis, IN: Online and Adjunct, 2004-PresentUniversity of Phoenix, Indianapolis, IN: Adjunct, 2007-2009COURSES TAUGHTGraduate: Economics, Health Care Finance, Health Care Issues, Health Care systems, Human Relations/Org Behavior, Health Care Policy, Ethics, Health Care Quality, Strategy Formulation, Corporate Culture Philosophy, EntrepreneurshipMajors: Health Care Administration, Business Administration, Management and Strategic ManagementUnder Graduate: Personal Finance, Capstone Seminar in Business, Human Resource Development, and Introduction to American Business, Economics, and Organizational Behavior.EDUCATION CREDENTIALSM.H.A. Health Administration, Washington University School of Medicine, St. Louis, MO 1984B.S. Industrial Management, Purdue University, W. Lafayette, IN 1982ACHIEVMENTSWhite House Conference on Youth and TechnologyOutstanding Young KentuckianLobbyist for Healthcare and Childrens IssuesCERTIFICATIONS/LICENSES/HONORS:Health Facility Administrator #14002971ACertified ToastmasterDisney Institute on Customer ServiceYoungest graduate of Dale Carnegie Speaking and Human Relations program |
