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Click here or scroll down to respond to this candidateCandidate's Name
PROFESSIONAL EXPERIENCE:CVS / TCS ConsultingSenior Business Analyst / Product OwnerJan 2023 PresentI am responsible for the collection and gathering of requirements from application owners and stakeholders. Then to relay these to the specific application teams and system architects to complete and achieve the overall system platform.Served a as specialist with expertise in technology/ industry /domain/ process / application & productProduct Owner - Responsible for functional/technical track of a projecttechnical Lead under the Project Stream in the organizationSAML 2.0Microsoft Azure ADPing Identity ManagementNeo4J Data PlatformingAKeyless Secrets (credentials, certificates and keys) ManagementSaviyntSailPoint IIQMicrosoft Azure SSOServiceNow - IT service management toolAgile / Safe trainedRally application (tracking team Projects/deliverables/User Stories/Features)Simeio Consulting / Various clientsOctober 2021 Oct 2022Senior Consultant - Implementation Architect - IAM - PAM - Business AnalystI have been heavily involved with the implementation of PAM utilities to provide several Fortune 500 companies and Health Organizations the ability to provide a plan that balances securing access to privileged credentials and endpoints, enhancing productivity, and minimizing overall costs to their own platforms. The ability to keep their data safe and away from intrusions is tantamount in todays ever changing society. With the constant threats from multiple vulnerabilities, it is necessary for companies to adopt a least privilege scenario to provide a level of threat analytics that encompass this technology. All the while by reassuring the organizations stakeholders that their platform is in step with governmental regulations & Compliance. To provide an in depth and comprehensive auditing capability from key strokes to session recordings, but always aware of the latest in threat analytics.Show and define a PAM lifecycle process and why it is so important to their infrastructures successI am responsible for the collection and gathering of requirements from application owners and stakeholders. Then to relay these to the specific application teams and system architects to complete and achieve the overall system platform.Served a as specialist with expertise in technology/ industry /domain/ process / application & productCo-Creation of BRD, LLD & HLD documentsResponsible for functional/technical track of a projecttechnical Lead under the Project Stream in the organizationAWS EC2 and S3 appliance / ServicesCyberArk PAMLean Six Sigma CertifiedSAML 2.0Microsoft Azure AD,Saviynt Identity Management deployments from bare metal to turn keySailPoint IdentityIQ in conjunction with Okta IAM SSO solutionMicrosoft Azure SSOServiceNow - IT service management toolSignature Consulting / AutoNation Inc. December 2020 October 2021Senior Systems Engineer - PAM Architect / Technical LeadResponsibilities:Lead / Senior Engineer for the Implementation for two new software tools CyberArk PAM Solution and Secure Auth MFA - COMPLETEDHeavily involved with both software vendors and current system Admins for incorporation of new materialCreated documentation process for junior employees accessing CyberArkLead Engineer responsible for leading all implementations within IAM solutionsDuring this implementation we looked at several IAM/IGA Utilities as Beyond Trust, CyberArk and Thycotic. While performing a very detailed and comprehensive review of the three PAM Utilities, all were very good at what it is they did. While reviewing Beyond Trust, I discovered that its approach to PAM is more fine grained and even to the point of Application control, Script, Server function and defining a Least Privilege policiy. There was more of a Developer approach to it and it required a deeper intensive learning curve and was more intensive and time consuming. I feel that looking at these from a granular level, I became intimately involved in the inner workings of CyberArk and Beyond Trust. This level of knowledge was conveyed to the end client through my recommendations to work with the following technologies;oMicrosoft Azure ADoMicrosoft Identity ManagementoResponsible for functional/technical track of a projectoTechnical Lead under the Project Stream in the organizationofamiliar with PowerShell as per running from a script repositoryoSecure Auth MFAoCyberArk PAMoSaviynt Identity ManagementoSAML 2.0oAdministration of VMwareoVSphere 5.5oAWS EC2oWindows Datacenter Server 2019oMicrosoft Office 365oSplunk monitoring tooloServiceNow - IT service management tooloMicrosoft Teams applicationoCo-Creation of LLD & HLD documentsWipro Incorporated, Kontoor Inc. Jul 2019 Aug 2020IAM Business Analyst - Senior Consultant Architect - IDAM Integrator Saviynt IGA ImplementationResponsibilities:The Kontoor IDAM project currently being implemented incorporates Saviynt IGA w/dev application for overall Access Governance and Identity management. We are incorporating over 196 plus applications with Single sign on and Multi Factor authentication capabilities across the platform with approx. 16,000 EUs. From Proprietary to OTB & COTS, these applications are currently under cloud-based integrations as in SailPoint, Azure AD with Office 365, and several On-Prem applications as well.I am responsible for the collection and gathering of requirements from application owners and stakeholders. Then to relay these to the specific application teams and system architects to complete and achieve the overall system platform.Integrated systems in the new Data Center which included Microsoft Security Identity Management.oProvide IAM insight using guidelines and expertise while implementing Saviynt 2.0 IGAoCo-Creation of LLD & HLD documentsoCreation of Technical documentation for Stakeholder reviewoSAP GRC GIS, Including the APAC regionsoMicrosoft Azure AD, Saviynt Identity ManagementoMicrosoft Azure instancesoMicrosoft Azure SSOoServiceNow - IT service management tooloSaviynt Identity ManagementoAWS EC2 and S3 appliance / ServicesoIAM Platform Integration and ManagementoIAM Theologies using Scrum and Agile methodsWipro Incorporated US Foods Feb 2019 Jul 2019Security Analyst (Identity Manager)Responsibilities:Was Responsible for managing a small team of analysts, developers, testers or engineers and drive delivery of a small module within a project (Delivery/Maintenance/Testing)Served a as specialist with expertise in technology/ industry /domain/ process / application & productDesigned and built out the Identity Manager web services for user management.Participated in providing SSO design and solutions for different applications migrating to cloud infrastructure and providing SSO through OIDC.Experience integrating Sailpoint IdentityIQ in conjunction with Okta IAM SSO solutionResponsible for functional/technical track of a projectTechnical Lead under the Project Stream in the organizationAgero/Cognizant Incorporated, VMware Amazon AWS Systems Aug 2018 Feb 2019Infrastructure Support EngineerResponsibilities:While assigned to the Agero project, I was responsible for the building and deployment of multiple Dell Servers with VmWare ESXi O.Ss for the overall VmWare platform.I was responsible for the daily observation and overall health of several datacenters across the U.S. and their associated applications and their functional contributions to the platformThese were production systems, applications and network performance modules using various Network Management and Application Monitoring ToolsAdministered and deployed VMWare Vsphere 5.5Administered and configured VMWare VCenterKnowledge of LAN/WANExtensive use of RDP and various Remote Technologies dailyoAdministration of VMwareoVSphere 5.5oVCenter 6.0 & 6.7oAmazon AWS - EC2 InstancesoLean Six Sigma Belt certificationoWindows Server 2016, Server 2012 R2 & Server 2008 R2oRunning PowerShell ScriptingoMicrosoft Office 2013, Office 365oSaviynt Identity ManagementoSkype Communications applicationoMicrosoft Teams applicationoMicrosoft SCCMoMicrosoft SCOMoServiceNow - IT service management tooloSplunk monitoring tooloCommvault backup TechnologiesXerox / Cognizant Incorporated, Operations Support Team Lead Identity, Credential, and Access Management (ICAM) analyst Oct 2016 Aug 2018Responsibilities:Monitored production systems, applications and network performance using various Network Management and Application Monitoring ToolsKnowledge of LAN/WANooAdministered Microsoft Windows 7 Enterprise SP3 O.S., Windows Server 2012 R2 & 2008 R2oMicrosoft Office 2013, Office 365oSkype Communications applicationoSharePoint Administrator for internal siteoRSA Secure tokenoSecure VPNoUnderstanding and implementation of Windows Batch file for various applicationsoAdhering to guidelines for ICAM and by reviewing the Architecture from top to bottom for a more thorough credential Mgmt enterpriseoUsing ICAM attributes to identify both local factors and failures within the broader organization and productive system that contributed to the incident, such as communication, training, operating procedures, incompatible goals, change management, organizational culture and equipment.Microsoft Active Directory as a primary application for End User profile management toolDesign and Implement Identity Management infrastructureExtensive use of RDP and various Remote Technologies dailyMillerCoors/Cognizant Incorporated, Asset Management Receiver Identity ManagementDSS Technical Lead/Identity Management May 2015 Sep 2016Responsibilities:Monitored and maintained corporate Information Technology infrastructure for end user systems local in North Office Building on Coors campus in Golden Colorado (Approx. 1800 End Users plus) and remote for MillerCoors Admin staff across the United States. (Approx. 5000 End Users plus)Experience integrating Sailpoint IdentityIQ in conjunction with Okta IAM SSO solutionKnowledge of LAN/WANSupported change management, daily turnover, and escalate problems to the appropriate level resourcesOpened and updated incident tickets for events and incidents, respond to internal customer calls and escalationsManaged implementation of roles and role management in Identity Management system including workflow for managing roles.Administered AWS EC2 Instances and S3 Services.Thorough Knowledge of PC / Workstation related hardware & software problems.Provided technical expertise and tutoring for team when called uponProvided thorough and concise information for ALL incidents regardless if severe P1 status or P3 status (non-critical).Responsible for following guidelines and procedures set forth for triaging incidents from initial identification, through logging, categorization, service request, prioritization, identification and resolution while maintaining the SLA for the client. This is to include the timeline from detection, analysis & responseResponsible for establishing bridge calls and assembling active participantsResponsible for follow-up documentation during incident phase for SLA concurrenceUse ServiceNow as frontline ticketing system for incident management and asset trackingResponsible for identifying, classifying, trouble shooting and Resolving of ALL I.T related issues for end usersAdministered Microsoft Active Directory as a primary application for End User profile management toolAdministered Oracle IDMAdministered Microsoft SCCM for pushing out new and current software applications to end users from new images to various system software applicationsLoaded, configured and maintained system proprietary image consisting of:oMicrosoft Windows 7 Enterprise SP3 O.S.oMicrosoft Office 2013oSkype Communications applicationoLync Instant Messaging applicationoSeveral proprietary applications both URL based, and application basedoServiceNow - IT service management tooloAdministration of VMwareoVSphere 5.5Maintained and configured Trend Micro Anti-Virus applications on ALL corporate devicesResponsible for maintaining the functionality and performance of end user hardware devices from laptops to printersAssisted, maintained and deployed all hardware assets to end users from initial imaging via Microsoft SCCM, to specific software loads and custom configurationsAsset Management and ReceiverEntire Corporate Entity West of the Mississippi RiverResponsibilities:Ordered, deployed, shipped and received of all corporate assets i.e.laptops, printers, monitors, mouses, memory, backpacks and all associated peripheralsInventory and tracked all corporate assetsMaintained and stocked all items from consumable items to traceable assetsOrder and restock when depletedoResponsible to assure IT assets are recorded accurately in a CMDB or other record through Service NowoThese are to include Dell Latitude Laptops from the 6320, 6430, 6440, 5440 and the current E5450oHP printers ( All in One scanners and fax )oAll associated peripherals (monitors, mouses, power adapters, docking stations, backpacks/shoulder bags and memory)Visa HighLands Ranch, Corporation Dec 2014 May 2015Quality Engineer (Contract Assignment Completed)Responsibilities:Monitored production systems, applications and network performance through the use of various Network Management and Application Monitoring ToolsImplemented Oracle IDAM tool to manage the end-to-end lifecycle of user identitiesMonitored and configured Visa E-commerce site and worldwide activitiesActed as the central point of contact/coordinator for Critical Incident troubleshooting, assessment of CyberSource's Production Commerce Systems and Data NetworksOpened and updated incident tickets for events and incidents, respond to internal customer calls and escalationsProvided thorough documentation and adherence to ITIL guidelines throughout problems from onset, through resolution.Use MS-SQL to query database for reporting, impact assessment, Incident troubleshooting.Supported change management, daily turnover, and escalate problems to the appropriate level resourcesWindows environment, including experience with Microsoft IISoServer MonitoringoExperience with NetCool, Tivoli, SiteScopeoExperience with Linuxoknowledge of SQL queriesoknowledge of LAN/WANoPowerShelloMicrosoft SharePointRobert Half Adams County 12 Five Star School District, QeH2 Jul 2014 Dec 2014Project Implementation - Architect (Contract Assignments Completed)Responsibilities:Installed, configured and troubleshoot Wireless Network across 52 different schools. This includes the implementation of VLANs and Wireless Access Points on HP Switch setsConfigured and deployed UPS systemsProject build out and implementation of Windows Server 2012 R2 Environment under VMWare VSphere clients and building virtual machines into a production environmentServer and workstation build for clients and with configuration and supportStipulated and/or followed policies and procedures (ITIL or otherwise)Microsoft / NMMIT, Lone Tree, CO Nov 2013 Jun 2014Lead Imaging ConsultantResponsibilities:Re-imaged 35,000 Windows XP & 7 machines to Windows 7 64-bit OS and perform ALL necessary upgrade and change requests per users in 16 states.BomGar RDP Configuration and supportCisco VPN Installation, Configuration and supportMicrosoft SCCM Configuration and supportMicrosoft Office 2010 2013 Installation, Configuration and supportRemedy Ticketing system Configuration and supportConcurred with ALL ITIL policies and steps for incident resolutions while maintaining the SLAThorough Knowledge of PC / Workstation related hardware & software problemsRemote Administration Services, Englewood, CO Jul 2005 Oct 2013IAM - PAM Technical Lead - ArchitectResponsibilities:Managed and schedule 7 Tech members i.e., planned, executed, payroll and cost structure.Tracked, submitted, account for and keep track of hours, costs and ALL items incurred for projectsTracked all customer jobs/projects using REMEDY ticketing system / Responsible for deployment/use and configuration of this applicationScheduled and planned all jobs and upcoming assignmentsDesigned and planned current and future projects from design/pre-planning through rollout and implementationAll general IT / Telephony related scenariosSupported & Monitored Network, Cluster, Peer to Peer, Stand-alone configurationsExtremely knowledgeable with HP OpenView/ HP OMW - Operations ManagerProvided thorough and concise information for ALL incidents regardless if severe P1 status or P3 status (non-critical)Responsible for providing guidelines and procedures set forth for triaging incidents from problem outset through resolution and maintaining the SLA for the client.This is to include the timeline from detection, analysis & responseResponsible for follow-up documentation during incident phase for SLA concurrence for EUs to directorial staffResponsible for establishing Bridge calls and assembling active participants.New rollout or existing upgrade of complete enterprise platforms (Hardware & Software) Troubleshoot and identify most Hardware related network Server, Workstation / terminal and desktop PC problems. Thorough Knowledge of PC / Workstation related hardware & software problemsNOC administration with SCOM & HP OpenView monitoring agents for several remote clients.Windows Server Update Services (WSUS) as part of the SUS that was discontinued in 07. But is now standard in 08 R2 and 12 Server EditionsSCCM, SMS TechnologiesMicrosoft SharePoint Installation, Configuration and supportExchange 2007 / 2010 Installation, Configuration and supportCitrix XenDesktop 7 Installation, Configuration and supported some UnixVMWare & VSphere Installation, Configuration and supportNAS, SAN Technologies Installation, Configuration and supportCisco Works GUI Interface Installation, Configuration and supportCisco Unified Communications Manager 3.1 8.0 VOIP IPV6 Cisco & Avaya technologiesCisco IOS w/ Load balancer capabilitiesF5, Barracuda Load Balancers & Coyote Point Equalizer Appliances for Enterprise level applicationsSymantec NetBackup While at Remote Admin Services, the atmosphere was one of a team campus, not unlike the environment that Steve Jobs empowered. Not everyone has the same skill set, but everyone can understand basic thoughts and resolutions. If a feeling of credibility and trust is there, ALL departments from DBA's to Network Admins can communicate amongst themselvesCERTIFICATIONS:Certified Information Security Manager (CISM ) 2020Cisco CCNA - Currently updating CCNA 5/14Certificate, MCSE, MCP+I, Electives are TCP/IP and IIS 4.0 August 2000A+ CertifiedEDUCATION:Bachelor of Science in Computer Information Systems, Regis University, Denver, CO |
